RESUME

Engr. Julius Emmanuel O. Dayao, E.C.E.

License No. 33034

33 Kaparangan rd. Karangalan Vill. Pasig City, M.M., Philippines

tel. 9164967, 09192271229

Job Objective

To apply the knowledge in engineering for electronics and/or communications purposes in a prestigious company. Thereby developing my skills as an ECE.

Qualifications Summary

One (1) month experience of providing telephone connection within the Central Office which is the physical connection between the main switching system and the primary distribution box.

Has good working knowledge on Windows XP, Windows95, and Microsoft Office.

Has earned excellent respect from superiors by consistently delivering efficient and high quality service.

Work very well in a customer environment where fast problem solving and providing continuous services is of paramount importance.

Excellent verbal and written communication and organizational skills. hard working, highly dedicated to a given task. Work well with others and also with minimum supervision.

Work Summary

April 2003 to May 2003                        On-the-job Training as a Central Office Clerk

                                                            Philippine Long Distance Telephone (PLDT)

Responsible for Central Office connections, disconnections, or reconnections of subscribers within the branch’s assigned coverage area.

Keeping fault calls to a minimum as a result of excellent coordination with the men on the client site and maintaining infrastructure to excellent working conditions.

Receiving calls from men on the client site, coordinating with them in looking for an available line or in solving connection problems, and recording changes on the customer database after completion.

Develop excellent working relationship with superiors.

Seminars Attended

September 28, 2001   “ANTENNA”

                                    Technological Institute of the Philippines, Quezon City

                                    TIP ECE – DSG

September 25, 2003   “MOBILE COMMUNICATION UPDATES”

                                    Technological Institute of the Philippines, Quezon City

                                    IECEP – NTC TIP, Quezon City Chapter

November 17, 2003    “AIR NAVIGATION”

                                    Technological Institute of the Philippines, Quezon City

                                    IECEP – NTC TIP, Quezon City Chapter

November 24, 2003    “SATELLITE BROADCASTING”

                                    Technological Institute of the Philippines, Quezon City

                                    IECEP – NTC TIP, Quezon City Chapter

November 27, 2003    “OPTICAL CDMA”

                                    Technological Institute of the Philippines, Quezon City

                                    IECEP – NTC TIP, Quezon City Chapter

January 19, 2004        “INTRODUCTION TO NEW CALL CENTER TECHNOLOGY”

                                    Technological Institute of the Philippines, Quezon City

                                    IECEP – NTC TIP, Quezon City Chapter

Education

College                        Electronics and Communications Engineering

1999-2004                   Technological Institute of the Philippines

                                    Quezon City, Philippines

                                    Residential Scholarship Recipient

High School                 Roosevelt College Cubao

1981-1985                   Quezon City, Philippines