Installation Issues

Sec 4-0: Installation Instructions & Issues
  1. Overview
  2. Cable too Short & Length Limits
  3. Why Master / Slave and /or Cable Select
  4. Known Issues & Checking BIOS
  5. Installation for Dell's L____series
  6. Installation for Dell's XPS xxx
  7. Installation for Dell's 4100
  8. Installation for Dell's 8100
  9. Installation using Promise Ultra ATA controller cards.

 

4-0-1: Overview

OK Section 3 was the Basics as explained by PC World

These are additional tips that come from personal experience and from the many people from Dell-Talk and other forums. Most of the PCs now also have a Zip drive, therefor having 4 IDE devices. This seems to be the preferred set-up when using the motherboard's two IDE channels (ports):

Primary IDE: Hard-drive / Master; Zip / Slave. Dell ships Cable Select, Cable Select means that the position of the device on the cable determines master/slave, the end connector is the Master. You may leave as Cable Select, it will work.. It is highly recommended NOT to place CD/RW device on the Primary channel with your Hard-drive. See: Why not CD/RW and Hard drive on same Channel

Secondary IDE: CD-RW / Master; CD-ROM (DVD) / Slave. The CD-RW just seems to work better as Master, less headaches and about 98% of the Manufacturers recommend setting it as Master. I have not yet seen Cable Select as an option, except from Dell. I'm not saying it will not work, try it if you like, many members do so with no problems. Also some set the CD-RW as Slave and stated no problems, this can / will work.

4-0-2: Cable too Short & Length Limits

Cable being too short has been a big issue. Some people have had to move the Hard-drive to a 3.5 bay, this seems to work best and you might be able to use your original cable. I've heard you have to use Dell's cable, I'm sorry that's just not true but you will see various posts on this subject and regardless of the Pros & Cons, many people are changing IDE cables with positive result. A IDE Cable to consider is the Ultra ATA/66. This cable adds 40 additional ground lines between each of the original 40 ground and signal lines, which help shield the signal from interference. This cable supports the Cable Select feature and works with older non-ultra-ATA devices as well and is slightly longer than Dell's but still under the Length Limit below.

You are recommended to stay under the 18" limit on length for this type of data cable. This has been a big issue also, the 18 inch limit is due to the physical properties of the Data Cable itself not the distance the signal can travel.. Here is a quote from an experienced Technician on the subject of cable length. I'm sure he does not mind. "The 18 inch distance is for the cable itself and involves the physical properties of the cable. It's not the maximum distance that the signal can travel...for example if the distance from the controller to the port was 20 inches on the motherboard it would make absolutely no difference in the world. However, when you're talking about a cable, you're talking about signal dissipation (i.e. the loss in signal strength as the current flows across the cable). As an example, the maximum distance for Ethernet over CAT5 cable (similar to phone line) is 300ft.....after 300 ft you start to get a loss in signal and irregularities in performance. however of you connect a signal regenerator every 295 ft you could go on for quite some time. So you can understand that its not the signal that can only travel 18 inches, it's the signal on the cable because of the physical properties of the cable itself. If the cable were fiber optic it could travel about 2 KM without signal loss."  The cable comes in a variety of lengths and you can pick one up most computer stores under $10.00.

Note: See ATA/ATAPI-5 for additional info.

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4-0-3: Why Master / Slave and / or Cable Select

The question is a very good one.  I was hoping to find a more exact answer, but here are a few quotes from various sources:  All IDE drives are not created equal.   A set of  technical standards exists for IDE drives, but these standards did not necessarily apply to early drives.  Also manufacturers of IDE drives have not universally or fully implemented all the standards and thus are handled differently in different drives IDE drives provide configuration options to act as the Master or the Slave drive in a two-drive-per-interface configuration.  The Master and Slave jumpers configure the routing of the drive addressing signal into, through / between, and out of the drives.  In simplest form, a drive needs to be told that it is a Master, whether or not a Slave drive is also attached is determined by the drive; the Slave drive needs only be told that it is the Slave.  Some drives require that you also set an additional jumper to indicated that there is a Slave drive attached on the same cable. Older drives used Cable Select jumper that configures which drive gets the drive addressing signal to determine whether it is the first, or Master, drive versus the second, or Slave, drive, which require a special IDE cable to support the Cable Select feature.  The implementation of drive selections is not the same for all drive manufacturers.  Sometimes a drive must be the first or must be the second drive or may not work at all with a drive from another manufacturer in a two-drive system.

Ok that's most of the quotes.  We know Dell ships their system using the Cable Select feature.  I could only speculate on their reasons /policy /standards, maybe ease of setup, just set all the devices to CS, then let the location on the cable determine Master / Slave.  This is easier for the customer and Tech support when installing new and /or replacement drives, do not have to worry about configuring all the jumper settings, just use CS.  We know Cable Select works well the majority of the time, but on occasion you have to use M/S jumper settings.  I believe this is due to the manufacturer designs themselves as explained above.  You will notice on some installation guides they will specify Master and /or Slave jumper settings.  Then others will use the term Master or Slave, which leaves it up to you to speculate whether they mean jumper settings or location using CS on a IDE cable that supports the Cable Select feature. If one configuration does not work, then try changing location of drives when using CS feature, or change to M/S jumper settings.  I have always just preferred Master/Slave jumper settings with CD/RW as Master and "burn" from the hard-drive, but here again this is just my "nickel" on the subject.

Again, almost all Manufacturers recommend setting the CD/RW as Master and one of the first questions if you call for support usually is, " Is the device set as Master?" One Tech told me that when a signal is sent to an IDE channel it will default to Drive 0 and since the CD/RW puts such a demand on your system and requires a constant stream of data, it will work more efficiently at the Master setting. I could not and would not argue the fact "more efficiently", most people just want it to work and it will or can work as Master / Slave, Slave / Master, and Cable Select. But remember, what may work for someone may not for another, even the same system has different devices, software, drivers, etc~~sometimes it's "trail & error" especially with older devices.

As you can see there are many possibilities but for now CD/RW as Master & CD-ROM (DVD) as Slave, is still the preferred set-up.

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4-0-4: Known Issues & Checking BIOS

Dell uses a special data cable for Cable Select, if you encounter a problem of your system not recognizing the CD/RW when using Cable Select (CS) set-up, first check your BIOS to insure that both Secondary devices are set on Auto, if this setting is correct, then the problem may be Dells cable. You have the option of changing both drives jumpers to Master /  Slave, or purchase a different IDE cable (ATA/66). Most people have not experienced this problem but it can be an issue.

Checking BIOS settings:   After entering your BIOS set-up screen ( usually hitting delete when Dells logo appears ) you can check and change these settings by using the directions at the bottom of the page which will instruct you on how to navigate your BIOS , but be Fore - Warned, messing aroound, changing various settings, values, unless you are experienced in this field can adversely affect your system. Using your instructions, navigate to Advanced, under IDE Configuration, make sure IDE Controller is set to Both, if you plan on having a device attached to Primary Slave, it will need to be set to Auto, the same applies to the Secondary Master and Slave, just follow your instructions and you should not have any problems.

Also I have read that when they had their CD-ROM (DVD) as Master, CD/RW as Slave, they were not able to burn " on the fly ", but reversing the setting worked, others said the exact opposite. The DMA setting is another example, I dare say that 95% of the People state, UN-check DMA box on CD/RW, others claim DMA works for them, then some have had to UN-check DMA on both devices.

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4-0-5: Installation for Dell L____series

Dell's L___series has only one 5.25" internal bay. You may order it with a CD/RW pre-installed instead of a DVD or CD-ROM now. If you have a DVD or CD-ROM and wish to add CD/RW, your options are externally; USB, SCSI, Firewire and soon USB-2 which is designed to compete with Firewire`s speed, avoid Parallel. You can also remove your existing DVD/CD-ROM and replace it with a CD/RW. If you choose this route:

  1. First check your installation instruction that came with the device. Also determine whether you need to install "Burning software" first, most of the time this is not an issue, but the software is changing constantly, so please read.
  2. Then Go to Device Manager | click "+" next to CD-ROM | select your CD-ROM | click Remove. If you have hardware decoding for DVD then remove the reference to this as well. Shut down.
  3. Consider using an antistatic wrist strap to work inside your PC or at least dis-charge static by touching the outer metal case of the PC. Unplug the PC from electrical power. (refer to Sec 2 for removing cover) Disconnect the Flat gray IDE cable, the power cable and the small audio cable, leave the IDE cable attached to the motherboard, leave the audio cable attached to your sound card. If you had a decoder card for a DVD, When you removed the card, you may have to reconnect the audio cable to your sound card. I know this is a must for the TBS sound card.
  4. If you do not have a Zip drive then skip to Step 5. If you have a Zip drive, it will be attached to the middle connection on the Secondary IDE channel and jumper settings will be CS (Dell ships Cable Select). The jumper is a small plastic cover called a shunt, which will cover the two pins under / over the settings marked on the back of each device. Before installing the CD/RW, determine whether you will use Cable Select Feature or Master / Slave jumper settings. If you choose CS, then leave Zip setting as is, set jumper on CD/RW to CS, you will attach to the end connector on IDE cable. If you choose Master / Slave, then change jumper on Zip to SL, set jumper on CD/RW to MS, you will attach to end connector on IDE cable. I prefer Master / Slave, Dell ships Cable Select, your machine, your choice, if one does not work right then you can try the other.
  5. Remove your existing device. If you do not have Zip, you still need to set the jumper on the CD/RW to either MS or CS. (Master) Install the drive, attach your cables, Remember on the IDE cable you must align pin 1 on the cable, usually red or blue stripe, with pin 1 on the drive controller connection.
  6. Turn the PC on. Watch for any messages that may pop up on the screen. Your system should detect the new device and install the proper drivers. If the device is not detected, Check your BIOS settings as mentioned in Section 4-0-4. Also you may need to re-seat your cable attachments. Good Luck with your install.
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4-0-6: Installation for Dell's XPS xxx

Dell's XPS xxx series have two 5.25" bays therefor allowing the addition of a CD/RW without having to replace the original device. The motherboards two IDE Channels will support 4 IDE device. When I ordered my R 400 in August of 98, Dell would factory install 3 IDE devices, usually, HD~DVD/CD-ROM~Zip. I'm sorry but at this time I do not recall when (model & date) or even if the option of 4 IDE became available. To my knowledge from other members that have stated they ordered their system with a Promise ATA/66 card: Hard-drive attached to ATA - Primary channel, CD/RW attached to ATA - Secondary channel, The DVD and Zip attached to motherboards Secondary channel - CS and the motherboards Primary channel in BIOS in Disabled. I hope someone reading this can verify or correct this statement, please do. I shall attempt to get clarification from Dell again on this set up. For now we will discuss using motherboards two IDE channels.

If you Do-Not have a Zip:

  1. The installation is pretty much straight forward. First check your installation instruction that came with the device. Determine whether you need to install "Burning software" first, most of the time this is not an issue, but the software is changing constantly, so please read. Also it is a good idea to check the manufactures site of the CD/RW you purchased to see if there is any issues with the Operating System you are running.
  2. Consider using an antistatic wrist strap to work inside your PC or at least dis-charge static by touching the outer metal case of the PC. Unplug the PC from electrical power. (refer to Sec 2 for removing cover)
  3. Before installing the CD/RW, determine whether you will use Cable Select Feature or Master / Slave jumper settings. Rather than explain this again, I would suggest reading Sec 4-0-1 through 4-0-4.
  4. If  you decide on Cable Select, set the jumper on the CD/RW to CS, you do not need to worry about the DVD/CD-ROM because Dell ships Cable Select, attach to middle connector on Secondary IDE Channel. The DVD/CD-ROM will be the Master and the CD/RW will be Slave.
  5. If you decide on Master / Slave, set the jumper on the CD/RW to MS and set the jumper on the DVD/CD-ROM to SL, attach to middle connector on Secondary IDE Channel. CD/RW will be the Master and DVD/CD-ROM will be the slave.
  6. You should have an available power connector, if not you will need to purchase one, sometimes refereed to as "Y-splitter" from any local computer store or even Wal-mart now. Attach the power cable.
  7. I know this question will be and has been asked numerous times, "Can you attach another audio cable to your sound card for the CD/RW or Where do you attach the audio cable?" First I must make this statement: "It is not recommended to attach more than one audio device to a sound card that was designed only to process sound from one device at a given time. There is a possibility with the Auto Insertion Feature enabled to accidentally play two Audio CD's at the same time. In Theory this could damage your sound card." OK can you? I have mine attached to Aux In on TBS card and other members have stated like wise with different sound cards too, but I have not tested that "Theory", so it's your machine, your choice. If you have Windows Me then the audio cable will not be an issue, because the audio plays through IDE Cable.
  8. After attaching all the proper cables. Turn the PC on. Watch for any messages that may pop up on the screen. Your system should detect the new device and install the proper drivers. If the device is not detected, Check your BIOS settings as mentioned in Section 4-0-4. Also you may need to re-seat your cable attachments. Install software now unless  you were instructed otherwise in the beginning and Good Luck with your new device.

If you have a Zip drive and Do - Not wish to keep it:

  1. First go to Device Manager | click "+" next to Disk Drives | select your Zip drive | click "Remove"
  2. Follow the instruction above " If you Do-Not have a Zip", simply disconnect the Zip and remove.

If you have a Zip and Wish to Keep it:

This is where installation is a little bit harder, usually requires moving Hard-drive and / or purchasing longer IDE Cable. Do not use the one supplied with CD/RW. If  you do decide on longer cable, get the ATA/66, well worth the extra couple of dollars, and stay under the 18" length limit.

You will find that installation techniques vary from one person to the next. This does not mean one is wrong and the other is right.

For instance, Dell ships the system with the Hard-drive connected to Primary IDE Channel, jumpered CS, attached to the "end" connection on IDE Cable, no device on "middle" connector. The DVD/CD-ROM is connected to Secondary IDE Channel, jumpered CS, attached to the "end" connection and Zip is jumpered to CS attached to "middle" connector same IDE cable. The best set-up using motherboards two IDE Channels is Primary: Hard-drive(MS) - Zip(SL) and Secondary: CD/RW(MS) - DVD/CD-ROM(SL). (Again review Sec 4-0-1 through 4-0-1) With this set-up we know the Zip needs to be disconnected from Secondary Channel, attached to Primary Channel, then add CD/RW to Secondary Channel with DVD/CD-ROM. Example(1) You could simply Shut down, move Hard-drive up to a 3.5" bay, move connection for Zip to same cable with Hard-drive, set jumpers correctly, add CD/RW to 5.25" bay below DVD/CD-ROM, set jumpers correctly. Turn PC on, all devices are detected  and in a few minutes you're "Burning" your first CD-R. Example(2) Some people would rather work with one device at a time. Remove the Zip from Device Manager, disconnect it from system. Install the CD/RW, get it working correctly, then re-install the Zip to it's new location on Primary IDE Channel. More steps and honestly both Examples will work, but the latter will give you less headaches in case something does not load properly. I've done both but prefer the "one device" at a time approach. Some of the steps are the same as above...

Remember this is not Set in Stone, just my nickels worth and what has worked best for some of the "Regulars" on DellTalk

  1. First check your installation instruction that came with the device. Determine whether you need to install "Burning software" first, most of the time this is not an issue, but the software is changing constantly, so please read. Also it is a good idea to check the manufactures site of the CD/RW you purchased to see if there are any issues with the Operating System you are running.
  2. I tend to get the Zip set-up first, Go to Device Manager | click "+" next to Disk Drives | select your Zip | click Remove.
  3. Consider using an antistatic wrist strap to work inside your PC or at least dis-charge static by touching the outer metal case of the PC. Unplug the PC from electrical power. (refer to Sec 2 for removing cover)
  4. Disconnect the Zip from the Secondary IDE cable, disconnect power cable if it is in your way.
  5. You need to determine which jumper settings to use. If you choose CS then you do not need to change the jumpers but the Hard-drive Must be on the "End" connector on the Primary Channel IDE Cable. I like Master / Slave and also I purchased the ATA/66 cable. Again do not use the CD/RW cable, you should still be able to use Dell's. For best results move your Hard-drive up to one of the 3.5" bays. If you choose the Master / Slave settings, the Hard-drive is set to MS, the Zip to SL, location of device on IDE cable does not matter. Just remember on the IDE cable you must align pin 1 on the cable, usually red or blue stripe, with pin 1 on the drive controller connection.
  6. After attaching all the proper cables. Turn the PC on. Watch for any messages that may pop up on the screen. Your system should detect the "new" device and install the proper drivers. If the device is not detected, Check your BIOS settings as mentioned in Section 4-0-4. Also you may need to re-seat your cable attachments. Too if you chose Cable Select Feature and have trouble detecting devices or Operating System not found, re-check jumper settings, you may need to change jumper settings to Master / Slave or vice versa depending on the situation.
  7. Before installing the CD/RW, determine whether you will use Cable Select Feature or Master / Slave jumper settings. Rather than explain this again, I would suggest reading Sec 4-0-1 through 4-0-4. (Most prefer Master / Slave)
  8. If  you decide on Cable Select, set the jumper on the CD/RW to CS, you do not need to worry about the DVD/CD-ROM because Dell ships Cable Select, attach to middle connector on Secondary IDE Channel. The DVD/CD-ROM will be the Master and the CD/RW will be Slave.
  9. If you decide on Master / Slave, set the jumper on the CD/RW to MS and set the jumper on the DVD/CD-ROM to SL, attach to middle connector on Secondary IDE Channel. CD/RW will be the Master and DVD/CD-ROM will be the slave.
  10. You should have an available power connector, if not you will need to purchase one, sometimes refereed to as "Y-splitter" from any local computer store or even Wal-mart now. Attach the power cable.
  11. I know this question will be and has been asked numerous times, "Can you attach another audio cable to your sound card for the CD/RW or Where do you attach the audio cable?" First I must make this statement: "It is not recommended to attach more than one audio device to a sound card that was designed only to process sound from one device at a given time. There is a possibility with the Auto Insertion Feature enabled to accidentally play two Audio CD's at the same time. In Theory this could damage your sound card." OK can you? I have mine attached to Aux In on TBS card and other members have stated like wise with different sound cards too, but I have not tested that "Theory", so it's your machine, your choice. If you have Windows Me then the audio cable will not be an issue, because the audio plays through IDE Cable.
  12. After attaching all the proper cables. Turn the PC on. Watch for any messages that may pop up on the screen. Your system should detect the new device and install the proper drivers. If the device is not detected, Check your BIOS settings as mentioned in Section 4-0-4. Also you may need to re-seat your cable attachments. Install software now unless  you were instructed otherwise in the beginning and Good Luck with your new device.

 

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4-0-7: Installation for Dell's 4100

The Instructions for the 4100 using the motherboards two IDE Channels is actually the same as Dell's XPS xxx series. The 4100 series uses Intel's 815 chip set. It has two 5.25" bays and the motherboards two IDE channels will support 4 IDE devices. You could consider adding a ATA/card in order for your Hard -drive, DVD/CD-ROM and CD/RW to be on separate IDE channels which would improve the success of installations of various devices. See Section 4-0-9. Your impute is truly welcome and needed.

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4-0-8: Installation for Dell's 8100

The Instructions for the 8100 using the motherboards two IDE Channels is "basically" the same as Dell's XPS xxx series. The 8100 series uses Intel's 850 chip set, has four internal 3.5" bays and three 5.25" external bays which makes it an excellent choice for the installation of a ATA/card. To use a Ultra 66 or 100 controller card, please see Section 4-0-9.

Your impute is truly welcome and needed.

Note: The use of the 40 pin - 80 conductor ATA IDE Cables is a must for this standard.

 

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4-0-9: Installation using Promise Ultra ATA controller cards. (Special thanks to "Majestic" (Dale) for helping me with this information)

Overview

Another installation option which many members should consider is the addition of a ATA/66 or ATA/100 controller card if you have an available PCI slot. The Promise ATA cards provides two IDE ports with independent programmable timing registers in the controllers design. Coexists with IDE and SCSI controllers. An onboard BIOS with LBA translation and supports IDE hard-drives up to 128GB. Using your motherboards two IDE ports and the ATA/cards two IDE port, you can support 8 IDE devices. One has the opportunity to place their Hard-drive, CD/RW and DVD-CD/ROM on separate IDE channels, actually the Zip can also be on separate channel. The separate channels should almost eliminate the Buffer underrun issue, timing conflicts, compatibility issues and whether this drive should be Master / Slave. The cards are under $75 and work with your existing IDE devices. You can choose from a variety of set-ups and I`ll try to list the two most common. Also it would be a good idea to review Promise's Web Site for any known issues. I do know some members have stated conflicts with Matrox Video cards, they had to manually set IRQs but afterwards the card worked fine. Review the installation manual and the web site before beginning.

The Easy Install:

If you are only interested in adding a CD/RW and are content with your present set-up and do not wish to change Dell's drive arrangement.

Example: Dell's

then you may consider the following installation guide. If you have a Hard drive that supports ATA/66 or ATA/100 transfer rate, then you might consider the installation guide Here.

Installing the Controller Card: (Easy Install)

  1. The Promise ATA/cards are "Plug and Play" compatible and install into an available 32-bit PCI slot.
  2. Turn off the PC. Consider using an antistatic wrist strap to work inside your PC or at least dis-charge static by touching the outer metal case of the PC. Unplug the PC from electrical power. (refer to Sec 2 for removing cover) Remove the inside slot cover from an available PCI slot.
  3. Install the ATA/card firmly but carefully. Ok here is where installation options / opinions vary. Some members prefer to set one device up at a time. Install the ATA/card, boot system, install drivers, then shut down and install the IDE device (CD/RW, etc), then re-boot, letting Window detect the new device and install the proper drivers. Members have reported doing both procedures. A note though: if you have Windows NT, you must install just the card first if you are wanting to place Hard drive on the card.
  4. If you are installing both devices at the same time, then attach IDE cable making sure pin1 on cable lines up with pin1 on connector, set jumper on CD/RW to Master and attach to the "end" connection. Attach power cable to CD/RW. To my knowledge, the members usually will use the Primary IDE channel on the controller card but since they are independent channels so it should not matter with a non-booting device such as CD/RW.  Either way next step.
  5. Turn PC on and watch for any messages that might appear or beep codes.
  6. The "Add New Hardware Wizard" should appear, informing you that it has found a "PCI Mass Storage Controller"
  7. Click "Next" and choose "Search for a better driver than the one your device is using now"
  8. Click "Next" and choose "Specify a location". Type "A:\", insert the "Ultra66 or (100) Driver" disk in drive A:
  9. Click "Next". You should receive a message stating that Windows has found a "Promise Technology, Inc Ultra/66 or (100) IDE Controller"
  10. Click "Next" then "Finish" if asked to restart your PC, remember to remove the disk from drive "A"
  11. After re-booting, Go To Device Manager | click "+" next to SCSI controller | the "Promise Technology, Inc Ultra66 or 100 IDE controller" should be listed.
  12. If you just installed the card only, then you will need to shut down and install your CD/RW, attaching cables as stated in Step 4. Turn PC on and watch for any messages that might appear or beep codes. Windows should detect your new device and install the proper drivers.
  13. Install your Burning software and Good Luck.

Installation taking advantage of ATA66 / 100 features:

If  you have a ATA/66 or faster hard drive and your motherboard is a ATA/33 then you should see a performance boost by moving your Hard drive to the new controller card. If you choose this set-up, then consider setting up the ATA/card with Hard drive, getting it to work correctly before attempting installing CD/RW.

Some of the steps are the same as Easy Install: A note though: if you have Windows NT, you must install just the card first if you are wanting to place Hard drive on the card.

  1. The Promise ATA/cards are "Plug and Play" compatible and install into an available 32-bit PCI slot.
  2. Turn off the PC. Consider using an antistatic wrist strap to work inside your PC or at least dis-charge static by touching the outer metal case of the PC. Unplug the PC from electrical power. (refer to Sec 2 for removing cover) Remove the inside slot cover from an available PCI slot.
  3. Install the ATA/card firmly but carefully. You must use the 40-pin / 80-conductor IDE cable to take advantage of the ATA/66 feature for ATA/66 or faster Hard drives. Attach the "Blue" cable connector to the ATA/card Primary IDE channel, making sure pin1 on cable lines up with pin1 on connector, set jumper on Hard drive to Master and place on the "end" connector. Check that power cable is seated properly on drive. Attach your systems case 2 or 4 pin LED cable to the LED connector on the ATA/card. Make sure that one of the LED wires starts on pin #1 of the the Promise card. There are four pins on the card and if the LED is connected to pins #3 and pin #4, the light will not work. Pin #1 is marked on the card.
  4. Turn PC on and watch for any messages that might appear or beep codes.
  5. The "Add New Hardware Wizard" should appear, informing you that it has found a "PCI Mass Storage Controller"
  6. Click "Next" and choose "Search for a better driver than the one your device is using now"
  7. Click "Next" and choose "Specify a location". Type "A:\", insert the "Ultra66 or (100) Driver" disk in drive A:
  8. Click "Next". You should receive a message stating that Windows has found a "Promise Technology, Inc Ultra/66 or (100) IDE Controller"
  9. Click "Next" then "Finish" if asked to restart your PC, remember to remove the disk from drive "A"
  10. After re-booting, Go To Device Manager | click "+" next to SCSI controller | the "Promise Technology, Inc Ultra66 or 100 IDE controller" should be listed.

The Promise's BIOS seems to load in between the Dell's BIOS. The Dell's BIOS will come up and do memory count, etc and show the drives connected on motherboard controller. Then the Promise cards BIOS detects it's installed drives and then goes back to the Dell BIOS screen again. It is as though the Promise BIOS is loaded before the Dell BIOS makes its final approval. Also the ATA/card will show up as a SCSI device, this is normal.

NOTE: It has been recommended in the forum to install the Promise card in PCI slot #1 if it is available, although there seems to be no mention of this in the manual. If the card is not recognized then consider moving to a different PCI slot, preferably #1.

One question that has been asked a few times: "What happens if I have to re-install Windows? The Promise card will be detected but you will need to install the drivers again.

Now for the install of the CD/RW, you have a number of options and each depends on the member themselves. Most of the members usually leave the motherboards Secondary IDE channel as it was shipped from the Factory. Example:   DVD/CD-ROM jumper CS on "end" conection~~Zip jumper CS on "middle" connection. You can either place the CD/RW on the ATA/cards Secondary IDE channel or place on motherboards Primary IDE channel. Most prefer the latter because it frees up the ATA/cards Secondary channel for use with a faster Hard drive if they choose to add one at a later date. You should be able to use Dell's original cable for the CD/RW and the majority set the jumper on the CD/RW to Master. You might check over the installation of  IDE devices under Dell's XPS xxx and too it's your machine, you may play around with the device set-ups and find what works best for you.

Good Luck and let me know if you have additional information that might help someone.

 

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