Speak well of others.

Reflect before speaking.

Restrain your self when the heart is agitated.

Speak after others have spoken.

Control the tone of your voice.

Do not seek information through curiosity.

Keep silence, if you have nothing good to say.

Believe in the availability and desirability of a mutually acceptable solution.

Believe in co-operation rather than competition.

Believe that everyone is of equal worth.

Believe that the views of others are legitimate statements of their position.

Believe that differences of opinion are helpful.