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| Heavnsentshoppe's Updates |
| Thank you all for taking the time to come and keep up. As most of you know I am taking the time to get things in order and make a new list which will be posted probably within a couple of days. It ended up being a lot more work than I'd imagined between paypal and ebay and buyers who have gotten refunds through them and with e-bay they do not tell me who has, its just a lot to go through but in the end it will be worth it. While I am working on this list I thought I would write and explain things a bit more to you all and hope maybe you all could see this side of things and understand how sincere I am and how important this all ending is to me. Before the first ordeal with paypal, things were going amazigly well. Sure they were a little hectic over the holidays and things did get busier that I had imagined. I never was making a profit off the foodsavers, my intent with those was for people to buy them and as they needed supplies, I would send them to my store, where the last site was and they could buy there as well as look at my gift baskets and candles and so forth that I myself had made. E-bay was basically a way to build a customer base. Of course paypal came along and put a huge damper on that, why, the only reason I know of is that call I got, a man pulling what they called a fishing scam, and then getting into my account. So in all actuality, I paid ( WE ALL ) paid the price for someone who tried to scam me through paypal. I tried to work through that 7,000 dollar loss and do the best that I could, to get people their items and to keep things going as well. Things did move but of course slowed, that alone was a lot of money. A while later I paid one of my suppliers a total of about 10,000 dollars for items and for a couple of weeks was given excuses but I tried to be understanding because I was not in the best of places myself and knew what could happen. Then one day I called him, the mail box was full, but that had happened before, I tried all day and got the same response. The next day the phone was disconnected, both lines. I hoped and prayed that it was just a temporary thing but it wasn't. I e-mailed him and got no reply, I had friends mail him as potential customers and no reply. Eventually his site went down and it was a big site, one that if you did a search for any As Seen on Tv product was all over the place. At the time I panicked of course and really didn't have the time to sort through everything to press charges because I was in the midst of my own mess. Again I tried to continue, right after that I did 2 mass refunds through the mail, probably about 3,000 dollars worth and those were mostly for items at or under 100 each. Let me go back for a second though because this is important. In the begining of this and this is the one thing I did and wish I could change now, E-bay was still important to me and feedback means everything on e-bay. So yes I do admit as I was threatened with bad feedback or such I did send items out of order. I am very very sorry that I did do that because, that has really hurt us all in the long run. I was again trying to save my business, it is my only income and therefore very important to me. I was desperate and tried to do what I thought best at the time. I was wrong in doing that. Now back to the rest of the story, at this point I am out at least 17,000 dollars and trying to keep going, trying to recoup this loss. What else could I have done? If I had just given up, there is no way I could have ever fixed this mess. So again I kept on and on doing everything I could to make up this loss. I ask you all now, seriously, how long does it take you to make 17,000 dollars? Could you do it in a couple of weeks? A month, 4 months? Maybe some of you yes but not most of us. I admit maybe things were not done perfectly but I did what I thought was right and to be honest at this point still I do not see any other way I could have done things. It wasn't just paypal it was paypal and this supplier. Which as a footnote I have now filed on him with the BBB and FTC and a few scam places. You can read on him as well either under Worldwide Discount Sales or seetvproductsforless, he's now got a few people after him that I know of. In the begining I really had no idea things would take so long. I didn't know I was in for this run of horrible luck I have had, when it rains it pours and this has been like a hurricane. I should never had said a couple of weeks to any of you but at the time it was honestly what I thought and then poof something else would happen. I was trying to be optimistic I guess, I do have a life I would like to move on with and I cannot while this is going on, I think it just made me really want this over so badly that I didn't see all of what could go wrong. Then again I thought so much had gone wrong, nothing else possibly could, but I was wrong there as well. Now I need you all to know and to understand this...I NEVER set out to rip anyone off, that was not in any way my intent nor is it now. I will sit here until the day this ends, until every last penny is paid off or every last item is sent. Some of you have the attitude that I have run off with your money or that I have just ripped you off but lets look at this realistically, If I had this money, why would I be here? Why would I sit here and take the abuse in mail and on the phone every day? Why would I let my child be threatend, my home, someone said they'd burn it down, someone spray painted the front door ..WHY WOULD I GO THROUGH THIS? Why would I bother going to the trouble of setting up ways to keep you all informed? I would not have given out my number to you all, I wouldn't ask people to call me. Sure I could call you all from anywhere in the world and pretend I'm at home working but you all call me and know you call a rinky dink no where town in the middle of Ga. If I were going to rip any one off, I would have done what my supplier did, take the money and run, I am not perfect but I am doing all I can to fix this its just taking a lot longer than I had hoped it would but it will be fixed and done with just as soon as it possibly can be. I know many of you have lost patience, I do understand that, I have as well and sure there are times I want to just give up and say forget it all, let what happens, happen, I could take off and disapear for a while but, then again, I have to live with myself, I have a child who I'd like to be proud of me and how I fought through this. I know some of you are reading this and rolling your eyes thinking what a line of BS or something of that sort. I cannot change what you think or feel and I wont try to anymore. I waste to much time trying to do that and right now time is my enemy and I have to work through what time I do have to solve this. You may doubt me, but you will see if nothing else I have kept to the one promise I made, to see this through and get each of you taken care of in one way or the other, refund or item. Now where we are at this point... As I said the list is taking a bit longer but I am working on it. Once the list is posted, there will be no going out of order, it will be straight down the list. Depending on which is the quickest at the time refund for those who want it or item, that will be up to you. Those of you who want to or are willing to wait until June for the new Pro can mail me at [email protected] and let me know or anyone who may not be on the list once posted mail me there as well that way it doesn't get lost in regular mail and it is all yahoo related so it will be easier. I know many of you don't care about any of this your only concern is your item or refund and I too understand that, however, my concern is all of you and myself and my family and getting us all through this. I don't think I have ever been mean or rude to any of you, no matter what you have said to me, and I won't start now but things are going to go in order from here on out. I have asked and asked you all for help and advice and order seems to be the biggest problem, other than time of course so instead of just shooting in the dark as to who or what goes, I am setting up a plan and it will be stuck to. I talked to many of you and to a couple of lawyers on how best to deal with this and now I know a solid plan is what was needed but so much was going on and I was so confused and frustrated I just couldn't set a decent plan. This plan and list will be very do-able. There are a few of you I would really like to thank, as kind and helpful as you have been I know your are frustrated as well and its not easy trying to help when your in that mind frame but it really did help me alot to get the advice from you all. To those of you who have been, well, I'm not sure what word to use but some of the posts on the other page were rediculous no matter what you think, and those of you who continue with the threats, just know I don't take them lightly, I take them very seriously, if you threaten my child and think it some joke or a way to get your item faster and don't really mean it, just know, I take it 100% serisoulsy, and am not going to just let them slide as some joke, I can't, its to scary. I will be working on the list and going through mail for the next couple of days. I have to go through each mail to get all the info I need and get this ready so that will take some time. First of next week things will be rolling again and the plan stuck too. Its been a long, hard road, I feel horrible for what all of you have dealt with, I know looking forward to an item and then having to wait isn't fun for any of you nor is waiting on getting your money back but you will have one or the other. I've asked a lot but I'll ask you this, at least give me some credit for sticking through and dealing with this every day and not running and leaving you without forever!! Thanks |
| May 16th update |
| May 19th update |
| May 24th update |
| June 15th!!!!!!! Please read!!!! |