PRIVACY STATEMENT
Our privacy pledge to you…
We respect and are committed to prioritizing your privacy. The success of our business depends upon our ability to maintain the trust of our users. This is why we have adopted the following privacy policy.
The privacy and security of only personal information you provide us as you register in our guestbook will never be sold, rented or shared with any party for any reason. We are, therefore, appreciative of your trust in the fact that we will not transfer any personal identifying information, to anyone else.
If you have any questions and concerns about the GirlGetDress online policy on its implementation you may send us an email at [email protected] or just contact us at 09196837653.
Thank you for your confidence in GirlGetDress.com. We sincerely appreciate your patronage.
THE TYPES OF HELP and SUPPORT PROVIDED FOR OUR CUSTOMER
The GirlGetDress.com provides operational support such as free access to our products and services. This includes our products which can be easily downloaded, saved, copied or printed any time our customers wishes to. We also encourage our customers to just email or contact us if ever they need help about the operations in our website and any other concerns regarding our products and services. An example would be the design service we offer in which if a customer wants a particular design of clothe and is not in what we offer, then she can email or contact us and describe that particular design and we will make a design sketch of it just for her. Here, there will be a customization of a product being offered.
All of the concerns raised are to be addressed as immediate as we can, and so as to promote interactivity between us and our valuable customers.
THINGS TO DO TO BUILD CUSTOMER LOYALTY
In the GirlGetDress.com, we provide variation of stuffs so as to build customer loyalty and retain them. These include the products and services being provided as free, making them very accessible, and are not only limited to our target market. Therefore, anyone is free to operate our website.
We also provide customization of products as an output of our design service and that there will be always features about current updates on the trends and styles in demand in the fashion industry.
Everything new to our features is also to be sent or emailed to them to inform and update them. There is also an increased interactivity since all customers can email or contact us any time about any question they are to raise and any other concerns. Immediate responses to their concerns are made to be sure.
HOW TO HANDLE PROBLEMS and CUSTOMER DISSATISFACTION, COMPLAINTS AND RETURNS
Problems and other factors that will affect our operations and the attainment of our business goals are to be addressed and given best possible solutions directly.
Since having customer relationship is important to us, they can freely send emails or contact us by cell phones for us to know their concerns such as customer dissatisfaction and complaints, and also for us to give explanations and solutions to it. If ever issues as stated occur, we are always open to their critics for the improvement of our EC business and that we will apologize for the inconvenience. Then we will guarantee that the solutions we are going to make are according to what they want.
We are in the field of fashion industry, and so we will not offer products and services that are not in demand in that field. Although the products we are to offer are our own designs, we will design them according to what the trends and styles are in demand today by acquiring information, ideas and concepts to some fashion experts. We will also assure that the information in the fashion update and fashion information services are true and correct through research in some fashion magazines and in the Internet.
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