| Principles and code of practice for volunteers |
| To ensure that Dundee Independent Advocacy is able to work efficiently and effectively an advocate must understand the commitment and responsibility involved. |
| Confidentiality |
| The advocate must protect and maintain the confidentiality of all clients within the service. No outside contact should be made concerning your partner without their prior knowledge or consent. |
| Respect your partner's interests as if they were your own. |
| Enable your partner to act independently whenever possible. |
| Deal promptly and effficiently with your partner's requests without raising their expectations to an unrealistic level. |
| Maintain professional standards in your relationship with your partner. This means reliability,dependability and pride in your work. |
| Ensure you do not accept financial rewards from your partner. |
| As a volunteer you should- |
| Training |
| You will be expected to- |
| Attend an initial training course in advocacy skills. |
| Discuss casework with an advocacy worker as appropriate and when necessary. Any difficulties which you may have as a volunteer advocate must be discussed with an advocacy worker or line manager who are there to support you. |
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| Attend ongoing training support and team meetings as required, seek advice and accept supervision from the advocacy worker. |
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