I�m fairly certain you�ve driven by a service thrift store
before. Maybe there�s one in your town or city. Maybe
you�ve stopped in to see just what it has to offer. Or maybe
you�ve steered clear, assuming it to be low class or grungy.
But unless you�ve ever donated something to one of these
organizations, you probably don�t know much about the
story behind the sales racks.
Christine Nyirjesy Bragale, spokesperson for Goodwill
Industries International, said most people identify
Goodwill as a retail organization first but people who have
donated know there�s more to it.
The bottom line for the big three--Goodwill, AMVETS and
Salvation Army--is that selling clothes is not their main
business; helping people is. Each of these organizations
operates a chain of thrift stores to help fund their ongoing
service projects.
Goodwill Industries International is a workforce organization
comprised of 207 community based-member organizations
that administer job training and placement programs
for people with workplace disadvantages and disabilities.
Though still under the Goodwill umbrella, each agency
operates as an independent, non-profit organization with
its own CEO and director. Each agency is funded, in part,
by the Goodwill thrift stores in its region.
�Retail operations are a critical component of Goodwill,�
said Nyirjesy Bragale. Fifty-five percent of the revenue for
Goodwill projects comes from the nearly 2000 stores
across the U.S. and Canada, with other revenue generated
by Goodwill�s contract labor services to businesses and
government.
Goodwill also receives funding from donations and corporate,
foundation and government grants. Eighty-five percent
of this overall revenue is funneled into Goodwill�s mission-
based projects. What money gets allocated to which
projects is up to the individual agencies.
Goodwill of Greater Washington serves the District and ten
surrounding counties in Maryland and Virginia. It operates
thrift stores, a vehicle donation program, a salvage program
and a custodial cleaning business that serves clients
in both the government and area businesses.
All four of these programs create job opportunities, which
help transform their recipients from tax consumers into tax
payers.
�That is our entire mission in life, to help people with disadvantages
and disabilities get jobs,� said Joe Davis, Director of Communications for Goodwill of Greater Washington, which aided over 1400 people in 2002 alone.
If a donated item makes it past Goodwill�s selection
process, it will most likely go out on the floor of a store.
However, Goodwill offers another venue for the sale of its
donations--shopgoodwill.com, an Internet auction site
which Nyirjesy Bragale boasts is �better than eBay.�
Owned by the Goodwill Industries of Orange County, 80
other agencies pay to sell their products on the site. Items
up for bid represent everything you can find in a Goodwill
store�clothes, dishes, appliances, books�and range from
newly donated items that are automatically deemed great
auction subjects, to store items that haven�t been selling
well.
The Salvation Army�s funding method is very similar to
that of Goodwill, though its foundation is a bit different.
An international movement based in the evangelical Christian church, the Salvation Army�s mission is to preach the gospel of Jesus Christ and to serve people in His name. These services include the administration of drug and alcohol rehabilitation centers that �offer hope for those with chronic addiction through a residential program of counseling, work therapy and education,� according to the Salvation Army web site.
Salvation Army�s thrift stores are the primary source of
funding for these programs. Some of the clothes donated to
the thrift stores may also be used at the centers and in
other Salvation Army Family Service efforts like their
Disaster Services program, which offers shelter, food and
counseling to people who have been affected by natural
disasters such as September�s Hurricane Isabel.
AMVETS, a service organization that supports America�s
veterans and their communities, also runs its programs in
large part from the revenue of its thrift store operations. Specifically, the revenue helps underwrite Americanism projects, fund scholarships and pay the salaries of
AMVETS national service officers, who serve as the link
between the organization and its members in need.
The Americanism program administers a series of contests
for K-12 students to educate them on what it means to be
an American, and academic and need-based college scholarships
are awarded annually to the sons, daughters and
grandchildren of AMVETS members or deceased veterans
who would have been eligible for membership.
Thrift store programs also benefit veterans themselves.
The service officers who process claims for AMVETS members
frequently travel to hospitals to hand out useful items
such as phone cards and care kits.
Goodwill, Salvation Army and AMVETS are not the only
operators of thrift stores whose money goes to community
aid. Planet Aid�s projects may be international, but the help
starts right here in the states.
Planet Aid donations are collected from six major U.S.
cities are either resold in thrift stores in the Boston area,
sold in bulk to commercial dealers or shipped to Planet Aid
project sites in Central America, Africa and Asia. The proceeds
from the stores also go to support these community
development and relief aid projects, which are tailored to
the individual needs of the recipient communities.
�Planet Aid�s clothes recycling project is a method to transform
this world�s surplus and waste into community development,
education, basic health care and much more in villages
and townships in Africa, Asia and Latin America,�
according to its web site. Planet Aid also strives to educate
North Americans about global issues and train volunteer
development instructors for its programs abroad.
Clothes collection bins are set up in Boston, North New
Jersey, Washington DC, Greensboro NC, Cleveland and
Detroit. Ester Neltrup, general manager of Planet Aid�s
Clothes Collection in Washington, DC, said the office collects
several hundred pounds of clothing a week from about
400 collection bins parked in front of DC area businesses.
The system is a success. According to Neltrup, the boxes
advertise themselves, and once they�re in place, people
immediately start using them. �Some people just throw old
clothes out without thinking, before they�re even worn
out,� she said. �This makes it easier for people to discard
their clothes in a good way.�
Though many of the Boston collections go to stock Planet
Aid�s thrift shops, most of the other sites ship their collections
directly abroad to the organization�s community aid
programs.
More local endeavors, Philadelphia and Indianapolis each
house �Thrift for AIDS� shops.
Barbara Burcham, head of the board of directors for Indy
Thrift for AIDS, said the store�s objective is to provide �an
additional revenue stream for HIV prevention in Indiana.�
Currently in its fifth year of business, the store gives its net
proceeds to the Indiana AIDS Fund and offers a Care
Coordinator Emergency Referral Program to boot.
If a person is judged by a designated care coordinator from
a local medical or psychological institution to be in an
emergency financial state, Indy Thrift for AIDS will provide
them with clothes needed for job interviews or to adjust
after severe weight loss.
Donations to the store are made statewide and include
items such as clothing, shoes, household goods and furniture.
�We have a fabulous donor base that brings in brand name
clothes,� said Burcham.
If the donated items are not in good enough condition to
sell, they are given to churches and other neighborhood
programs then passed along to the homeless.
�Nothing goes to waste,� said Burcham. �Why throw it
away if it�s good?�
Goodwill�s process is a bit more selective. Each store sets
its own standards but Nyirjesy Bragale said the rule of
thumb is: �if you wouldn�t give it to a relative or friend,
don�t give it to us.�
Since the stores have no cleaning facilities, they
must pay to dispose of all the donated goods that
are not suitable for sale and, according to Nyirjesy Bragale, mounting
trash bills have become a serious issue.
�Every dollar that goes toward the disposal of something is a dollar
taken away from projects,� she said.
So when you�ve decided that you just can�t squeeze into those jeans
any longer, don�t feed them to the trash, get online and find a local donation center. Just be sure you know its requirements before you
send those hopelessly stained white t-shirts.