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This section will contain summaries of very interesting books that I have used during my courses. I pretend to develop very much this section; right now I am including a summary of the first chapters of the Martin Christopher's book "Logistics and Supply Chain Management". The book is a complete introduction to supply chain management; it is very easy to read, actual and interesting: A must if you are studying business.
- Competitive advantage
- Gaining competitive advantage through logistics
- The mission of logistics management
- The supply chain and competitive performance
- The changing logistics environment
- The marketing and logistics interface
- What is customer service?
- Customer service and customer retention
- Service-driven logistics systems
- Setting customer service priorities
- Setting service standards
- The concept of total cost analysis
- Principles of logistics costing
- Logistics and the bottom line
- Logistics and shareholder value
- Customer profitability analysis
- Direct product profitability
- Cost drivers and activity-based costing
- What to benchmark?
- Benchmarking the logistics process
- Mapping supply chain processes
- Supplier and distributor benchmarking
- Setting benchmarking priorities
- Identifying logistics performance indicators
5. Managing the global pipeline
- The trend towards globalization in the supply chain
- The challenge of global logistics
- Organizing for global logistics
- The future
6. Strategic lead-time management
- Time-based competition
- The concept of lead time
- Logistics pipeline management
- Logistics value engineering
- The lead-time gap
7. Just-in-time and `quick response' logistics
- The Japanese philosophy
- Implications for logistics
- `Quick response' logistics
- Vendor managed inventory
- Logistics information systems
- Logistics systems dynamics
- Production strategies for quick response
8. Managing the supply chain
- Creating the logistics vision
- The problems with conventional organizations
- Developing the logistics organization
- Logistics as the vehicle for change
- The need for integration
- Managing the supply chain as a network
- Process integration and ECR
- Co-makership and logistics partnerships
- Supplier development
9. Leading-edge logistics
- The new organizational paradigm
- Managing the supply chain of the future
- The role of information in the virtual supply chain
- Making change happen
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