CERTIFICATIONS

1. CompTIA certified "A+ Certification"
2. State of Washigton Detp of Labor and Industries "Accident Investigation"
3. State of Washigton Detp of Labor and Industries "Accident Prevention"

SKILLS

1. Excellent client, communication, and customer service skills.
2. I have a working knowledge of Windows 3.11, 95, 98, ME, NT, 2000,Mac OS,and Novell/Netware server operating systems.
3. Skilled with Microsoft Office , Visual Basic and HTML programming.
4. Can build, upgrade and diagnose micro-computer equipment, troubleshoot and eliminate simple network problems, troubleshoot shared printer and peripheral problems.
5. Able to work independently, or within groups,excellent supervisory skills
6. Can load software and Operating Systems,and instruct users on proper usage of Operating Systems and software.
7. Excellent with instructing users on proper usage of Operating Systems and software.

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PROFESSIONAL EXPERIENCE

1. 01/2003- Present Software Spectrum Liberty Lake, WA Microsoft Support Specialist: Support specialist for Outlook and Outlook Express.
2. 07/2002- 01/2003 Valley School District Valley, WA Network Administrator: Part time Network administrator for Valley school district.
3. 03/2001 - Present Central Valley School District Spokane, WA Field Tech Temp: Assist network engineers and technicians in providing solutions to network management and workstation software and hardware problems.
4. 03/2000 - Present Computer Wizard Colville, WA Computer Repairman: Self-owned and operated computer repair business.
5. 01/2000 - Present Roll Outs, Inc. Spokane, WA Etechnician: Contractor to install and perform other technical work with computers, and cabling. Projects have included upgrading US Post Office and State Farm Insurance offices.
6. 03/2000 � 05/2000 Simply By Design, Inc. Chewelah, WA Internet Administrator: Administered Internet services, upgraded and repaired computers set up and diagnosed home networks, resolved email issues, handled billing accounts, provided solutions and instructions for customers on the phone and in person.
7. 09/1999 � 06/2001 Spokane Community College Spokane, WA Computer Lab Assistant: Assisted students taking front office courses with computer essentials and software operations, also performed minor repairs to computers including networking problems, created publications, and documents for counselors� offices, as well as data entry for instructors and counselors.

OTHER WORK EXPERIENCE

1. 1974 � 2001 Las Vegas, NV and Colville, WA Includes running my own gardening and landscape business with 2 crews of 5 to supervise, as well as customer and contractor negotiations. I also have experience in lumber mill work, which includes running my wood recycling business with 2 crews of 5 or more to supervise and included negotiations with customers and Boise Cascade lumber management. I also did building maintenance at Stevens County Courthouse and Mt. Carmel hospital, I also owned and operated a concrete pumping and handyman business.