SPECIAL NOTE:  A new sign at the entrance to the complex reads: "Improved Management Just For You."  In Truth, the only things they have "Improved" are the devious methods by which they militantly exact revenge against tenants who dare to assert and defend their rights under Florida law and under their lease.

 

PROOF OF THE DETERIORATION OF ROYAL PARC SERVICES:  Royal Parc management now leaves the security gate WIDE-OPEN all day long while YOU are away at work all day.  Tenants most need security protection of their property WHILE THEY ARE AWAY at work and are unable to personally guard and protect their possessions.

 

        So when Royal Parc Tenants MOST need security protection, when they are away, that's when Royal Parc management leaves the Security Gates WIDE-OPEN for opportunistic thieves to take advantage of YOUR ABSENCE.  Daaaaaaaaaaa!

 

        Why is Royal Parc management doing this?  PURE SELF-CENTERED LAZINESS . . . and LACK OF CONCERN FOR TENANTS' WELFARE   The sole reason is that Royal Parc management is too lazy to answer front gate calls from visitors who are making deliveries during the day.  That same Royal Parc management impudence, that same callous indifference and laziness explains why they refuse to answer the phones during the day, during normal business hours.  All you ever get when you call is their voice-mail machine, even when they are not busy.  The prior Society Park management under AIMCO always ... always answered their phones in person during normal business hours.  This is not IMPROVED SERVICES ... this is a significant DETERIORATION IN ROYAL PARC SERVICES.

        The RP Tenants' Association has conclusively proven that Royal Parc management deliberately attempts to avoid tenants complaints and apartment problems by refusing to answer the phones during the day, during normal business hours, even when they are in the office and are doing nothing whatsoever.  We called the main office number at 3:20 PM on a Tuesday ... a normal business day during normal business hours.  No one answered the phone after about 3-4 rings and the answering machine took over.  We hung-up and called again.  Still no one answered the phone.  So we called a third time ... But this time, using a cell phone for communications, we had a tenant stand-by outside the office.  When no one answered the phone a third time, the tenant entered the office within less than ten (10) seconds of the last phone call.

 

        The tenant found a Royal Parc Office Assistant sitting at a desk putting on her make-up.  Other than a telephone and her make-up bag, there was nothing on the desk . . . no papers ... no files ... nothing to indicate any work activity.  Royal Parc simply has an ironclad policy of never answering the phone when tenants call with complaints or problems.  From many repeated tests and from many tenant inquiries we have never found anyone who ever called the Royal Parc Office and had a real person answer the phone.  And to compound the problem, Royal Parc Management refuses to respond to messages left on their answering machine.

 

        It is called -- "Business in spite of the Tenants."  Once again,  This is not IMPROVED SERVICES ... this is a significant DETERIORATION IN ROYAL PARC SERVICES.  It is just one example of how Royal Parc is attempting to defraud current and prospective tenants with the False Image of an apartment complex that is geared to make necessary improvements "For The Tenants" ... when in fact, its actual conduct demonstrates an appalling indifference and callous disregard for its Tenants and their welfare.