HOW TO INVESTIGATE A GRIEVANCE: THE CHECK LIST OF THE FIVE W'S WHO: Who are the parties (grievant, supervisor, and witnesses) involved? Who else may have a similar problem? Or is the grievance applicable to more than just one worker. WHAT: What is the nature of the dispute? What did the supervisor say? What did the worker say? What do you want? What do the witnesses say? What is the remedy? What contract articles were violated? What are the time limits for each step in the grievance process? WHEN: When must the grievance be filed? When did the incident happen? WHERE: Where did the dispute take place? WHY: Why is the incident considered a grievance? Why did the incident take place? After all the questions are asked and answered, go back and double check everything. |
California Professional Employees SHOP STEWARD NEWS |
CalPro Union Link Caunion's Home Page California Professional Employees Members Only Benefits Shop Steward News Organizing Project Grievance Resources Our International Union - IUPAT |
CALIFORNIA PROFESSIONAL EMPLOYEES IUPAT - AFL-CIO Local Union # 2345 219 W. Manchester Blvd., Suite 5 Inglewood, CA. 90301 .310.671.4598 310.671.4599 (Fax) [email protected] (E-Mail) |
THE GRIEVANCE PROCESS: IT'S NOT WHAT YOU THINK One of the most valuable tools our contract provides is the grievance procedure. Often members think filing a grievance will label them as trouble-makers, but, unquestionably, the grievance procedure is just that -- a process we use to resolve violations of our rights in a professional, orderly manner. Knowing how to use the grievance procedure effectively can save you a lot of anxiety. WHAT IS A GRIEVANCE ? The contract defines a grievance as any complaint of an employee, employees, or the Union involving interpretation, or alleged violation of the Contract. You can also file a grievance regarding violations of the law and past practice. THE BEST DEFENSE IS A GOOD OFFENSE You have the right to have a union representative present at all levels of the grievance procedure. Employees should take advantage of this right, you shouldn't file a grievance without the benefit of union representation. The CalPro Union representatives (shop stewards and staff) have the necessary experience and training to help you plan the best strategy for resolving your problem. They know if there have been similar problems elsewhere and they have the technical knowledge of the contract and the laws to help you protect your rights. If you are interested in being a shop steward, contact the CalPro Union office. |
CalPro Local Union/ Grievance Fact Sheet (Do not turn this form into Management. This information is for the Union’s use only.) (You can cut and paste this form for your records) Date: ____/_____/ ____ WHO IS INVOLVED? Worker: Name ________________________________________________________________________________________ Classification __________________________________________________________________________________ Hire date _____________________________________________________________________________________ Department ____________________________________________________________________________________ Address _______________________________________________________________________________________ Phone Work ( ) _________________Home ( ) ____________Cell ( ) ________ Management: Name _______________________________________________________________________________________ Department ___________________________________________________________________________________ Name _______________________________________________________________________________________ Department ___________________________________________________________________________________ Other Participants Name _______________________________________________________________________________________ Department _____________________________________________________________________________________________ Department ___________________________________________________________________________________ WHY IS THIS COMPLAINT A GRIEVANCE? Violation of Contract: Article __________ Section _________ Page __________ Violation of Law: Federal _________ State __________ Local __________ Violation of Work Rule _____________________________________________________ Unfair treatment (give specific examples) ______________________________________ Violation of Arbitrator's Decision _____________________________________________ Violation of Past Practice __________________________________________________ Other _________________________________________________________________ Worker's Story __________________________________________________________ Witness (es)' Story (Get signed & dated statement(s) ____________________________ WHEN DID THE GRIEVANCE OCCUR? Date grievance occurred ____/_____/ ____ Date worker contracted steward or union ____/_____/ ____ Date grievance filed ____/_____/ ____ WHERE DID THE GRIEVANCE OCCUR? __ Department __Building __Parking Lot __Other WHAT SETTLEMENT WILL MAKE THE GRIEVANT WHOLE? (Adjustment necessary to place grievant in position he or she would have been if the grievance had not occurred) _____________________________________________________________________________________________ _____________________________________________________________________________________________ FACTUAL INFORMATION THAT MAY BE NEED __Arbitrator's decision ___Medical Records __Disciplinary records ___Memo of Understanding __Federal, State, Local law ___Other __Grievance file ___Past Practice file __Seniority list ___Work rule DISPOSITION OF GRIEVANCE (The steps may vary at different employers) With whom was the grievance discussed? Name Title Date Deadline for next step Step 1 ______________________________________________________________________________________ (Informal Level) Step 2 _______________________________________________________________________________________ (Written) Step 3 _______________________________________________________________________________________ (Superintendent, City Manager or Executive Director) Step 4 _______________________________________________________________________________________ (Arbitration) WHAT ANSWERS WERE RECEIVED? Name Title Date Step 1 ______________________________________________________________________________________ (Informal Level) Step 2 ______________________________________________________________________________________ (Written) Step 3 ______________________________________________________________________________________ (Superintendent, City Manager or Executive Director) Step 4 ______________________________________________________________________________________ (Arbitration) SETTLEMENT REACHED _____Grievance won _____Grievance lost_____Grievance rejected WAS WORKER INFORMED OF REASON(S) FOR REJECTION? _____Orally _____________Date (or) ________ In writing _______ Date |