Frequently Asked Questions
- How can I request a consultation?
- What services does Farnsworth InfoTech provide?
- What health precautions are being taken to protect those vulnerable to COVID-19?
- When do you hold your tech learning seminars?
- What is included in your satisfaction guarantee?
Farnsworth InfoTech offers in-person and virtual consultations. Visit our contact page to request an appointment. Walk-in consultations are offered on a limited basis at our primary location in Saint George, UT. Remote technicians are on call weekdays from 10AM-6PM and Saturdays from 11AM-3PM and can be reached at 435-669-1750..
We pride ourselves in finding the appropriate solution to many household and small business needs. Typical services include PC and Mac diagnostics and tune-ups, physical upgrades and cleaning. Additional services include phone screen and battery replacements*, home networking setup and troubleshooting, small-scale security evaluation, and many more.
As many of our clientelle are susceptible to illness such as COVID-19, we take great caution to ensure a safe experience for everyone involved. All remote technicians carry face coverings to be worn as requested, and will wear gloves when handling your electronics to prevent transfer of oils, germs and dust. UV light wands may be used to disinfect devices or areas frequently used, such as screens, computer mice or keyboards.
We hold 3 sessions of tech seminars per week. Each session is aimed at a different skill level, from complete beginner to proficient. The weekly schedule will be posted on our Facebook page and on our bulletin at our main location in Saint George.
For basic solutions on PC and Mac, we offer a 7-day warranty against any adverse side effects of the repair. If we didn't complete the repair to your liking, we will offer another solution for free. For mobile device repairs, all warranties are based on the pre-existing condition of the device and existing warranties on the parts ordered. Unless otherwise specified, all repairs will include a 90-day satisfaction guarantee.