Our Promise to you
Exceptional Performance to be proud of and continue to live up to
  • Achieve return to work rate above industry average for all "same job / same employer” cases.
  • Quick turnaround time:

Initial contact to all parties

Within 24 hours

Initial Assessment and Workplace Assessment

Within 48 hours

Recommendations & future actions provided to insurer

Within 3 days

Further assessment(s) if no SD (suitable duties) available

Within 5 days

Confirmation of goal with all parties

Within 6 days

RTW/SD Plan developed and implemented

Within 7 days
  • Minimise cultural & psycho-social barriers by using multi-lingual case managers for all clients.

Our performance against industry average are shown in the following charts:
(Source: WorkCover NSW Accredited Rehab Provider Performance Report Aug 2004)

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