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| Senior Producer Allen Interactions - Berkeley, CA ---Lead an interactive multimedia team (developers, instructional designers and media artists) through all stages of a project (analysis, prototyping, production and QA) ---Communicate with Fortune 500 clients in a professional manner (verbal, written, and digital) ---Analyze learning and business needs of clients (in conjunction with Instructional Designer) ---Create and maintain a comprehensive project plan (budget, schedule, scope) ---Lead the team in the design of effective interactions and the user interface National E-Learning Manager GreenPoint Mortgage - Novato, CA ---Responsible for providing overall leadership, direction, and quality assurance of all e-learning courses. Ensure overall consistency of organization-wide e-curriculum and delivery methods across business units and to external partners. ---Oversee the development of online courses: ....Manage training request pipeline and work with business sponsors to ensure successful completion of projects ....Build project plans, create design checklists, and improve course development methodology ....Review scripts, QA courses, and mentor eTeam in continuous quality improvement ---Responsible for the Learning Management System (LMS): ....Manage LMS applications, servers, and course catalogs ....Oversee the Help Desk to respond quickly to technical issues and user questions ....Successfully implemented the Voice-over Internet Protocol (VoIP) delivery method to entire company ---Supervise staff of Online Course Developers and Technical Programmers. Manager of Program Development E-Myth Worldwide - Santa Rosa, CA ---Oversaw the development of proprietary Education, Training, and Consulting curriculum: ....Managed the overall strategy and design of new programs and led project teams ....Determined pricing, wrote Marketing copy, and worked with Sales in product launches ....Wrote and designed new print materials; outlined and copyedited scripts; created slides for Training events ....Created evaluation methodology; worked with Delivery on improving Presenter, Trainer, and Coach training ....Led multiple organizational work teams: Training Events, Print Production, and Media Production ---Created web portals and online surveys for clients; designed the company intranet; member of the Web team. ---Worked with the Executive Team on strategic alliances and new opportunities. ---Supervised the Program Development Specialist and Media Producer; on an interim basis: the Marketing team. Instructional Designer DigitalThink - San Francisco, CA ---Instructional design of web-based training courses: ....Facilitated client sessions and collaborated with subject matter experts (SMEs) in curriculum design and content development. Clients included Cap Gemini Ernst & Young, Circuit City, Cisco, Ford, Seagate Technology, Tenet Healthcare, and the U.S. Army. ....Developed and authored instructional creative strategies (ICSs) and course scripts ....Managed course production and team efforts to meet project milestones ---Designed and improved learning tools and development processes: ....Initiated the creation of the Design Library & Best Practices Archive and served as team lead ....Created Visual Script template and designed new interactivities to be used company-wide ....Designed client management tools and templates; initiated the development of the SME communication committee and served as team lead ....Team member of the DigitalThink intranet redesign; web architecture & User Interface (UI) design ---Mentored new and junior Instructional Designers regarding methodology, team practices, and the use of specific tools and applications. Communications Coordinator Managed Health Network - San Rafael, CA ---Produced member newsletters, product brochures, and marketing materials: ....Wrote and edited monthly articles and quarterly newsletters for publication and client distribution to MHN�s seven million members ....Graphic design and project management of all member communication materials ---Represented the Marketing Department on several organizational committees. ....NQCA regulatory and compliance; company website design Media Specialist Southwest Washington Medical Center - Vancouver, WA ---Managed Media Services: ....Determined and justified budget needs; established long-range plans and departmental goals; developed and implemented policies and procedures; project management of all in-house and external production ---Produced educational video programming: ....Instructional design for both patient education and staff training needs ....Scriptwriting, videography, and editing of all in-house production ---Graphic design of educational presentations for physicians and medical staff. ---Trained Health Education Center clients on services and equipment; supervised A/V staff. ---Facilitator for Education, Safety Training, and Health Transformation employee fairs. ---Represented Media Services and the Education Department on several organizational committees: ....Employee Communications; Patient Education; Credo Council (an HR initiative); Music Therapy |
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