Goers by Rizqitha

FAQ

What should I do if my ticket are lost or stolen?

To expedite resolutions to lost/stolen tickets, please prepare the following before calling +65 6348 5555 for assistance:
- Transaction number
- Event title
- Number of tickets purchased
- Name and NRIC/FIN number
Only tickets for reserved seating can be replaced for a service fee of $5.00 per ticket.
Lost / Stolen General Admission (GA) tickets cannot be replaced.

How long does it take for tickets to reach me by mail?

Processed tickets are dispatched the following working day. If your tickets do not reach you within 7 working days, please call +65 6348 5555 or email us via our Feedback Form for assistance.

Can I make a tentative booking on the internet?

Reservation of seats is not permitted. Ticket bookings via the Internet must be confirmed within the 15-minute time frame allowed for each transaction to be completed. If such confirmation is not made within this period, the transaction time expires and the transaction will be deemed incomplete. Any seats allocated will be automatically returned to the system and be available for sale on a "first-come-first-served" basis.