Internet Business Foundations

Chapter 1 – Information Technology and the Internet

I.T. Role Job Description Typical skills required
Website designer Develop look and feel of pages (usually client side) HTML, JavaScript, VB, apps such as Flash, Photoshop
Web application developer Develop sites for server applications test pages and links together as a whole Programming and scripting languages such as C++, Perl
Web architect Plan overall view of a website. Project management Organization and communication skills
Website analyst Analyze traffic to a website and produce statistics Statistics, scripting languages such as HTML, JavaScript, VB
Website manager Manage development team, standardize content and design. Ability to analyse/interpret wide variety of data
Database administrator Maintain database resources inc. backups, Data Protection Act, research/analyse latest database technologies, judge system effectiveness Database technologies such as SQL, Oracle. Good communication skills
Server administrator Design & maintain network servers Operating systems, SQL, HTML, XML, FTP
Network engineer Design, implement & support LANs & WANs. Protocols, firewalls, communication skills
Security manager Manage & monitor security, risk assessment, decide security policy
Security analyst/consultant Examine security requirements, lead risk assessment teams, network security architecture review. Write technical reports. Project management, consulting, management, communication skills. Writing skills.
PC repair technician Install/modify/repair PC components e.g. hard disks. Install PC software Communication skills, knowledge of electronics, use of tools e.g. soldering irons
Help desk technician Diagnose & solve user’s problems. Testing software and hardware and assessing acceptability in the working environment. Knowledge of hardware, installed software, diagnosis procedures, communication skills

Overview of Networks

Two or more connected computers that communicate (e.g. E-mail) and share resources e.g. files, peripherals.

Individual computers are called nodes. Resources are stored on/controlled by a server, which gives access to less-powerful client computers. Servers include: File servers, Print servers, Network serves, E-mail servers, Web servers.

Local Area Network (LAN). Network in confined geographic area, usually owned by a company.
Wide Area Network (WAN). Wide geographic area, crossing one or more public highway, usually rented.

Origins of Internet:

Packet: Data processed by a protocol so that it can be sent across a network.

A website (e.g. www.mysite.com) contains several individual web pages (e.g. www.mysite.com/first.htm, www.mysite.com/second.htm).

Protocols are rules that describe how clients and servers communicate across a network.

Remote access protocols allow you to connect to a network remotely (e.g. from home)

Protocol
Use
Port
Transmission Control Protocol/ Internet Protocol (TCP/IP) Controls access to WWW and Internet
Hypertext Transfer Protocol (HTTP)
Secured HTTP is HTTPS
Transfers web pages 80
File Transfer Protocol (FTP) Transfers files of any type from one computer to another. 21
Domain Name System (DNS) Translates IP addresses (e.g. dotted quads) into text-based names 53
Simple Message Transfer Protocol (SMTP) Sending basic E-mails only (no attachment) 25
Post Office Protocol (POP), currently POP3 Used to store and access incoming E-mails. 110
Internet Message Access Protocol (IMAP) Ditto
Network News Transfer Protocol (NNTP) Controls newsgroup traffic over Usenet (User Network). Used by news servers. 119

Connecting to the Internet requires 6 things:

Any request for data from a web server through a LAN:

  1. Request is divided into data packets.
  2. Packets are routed through the LAN to the Internet backbone.
  3. Packets are routed through the backbone to the server.
  4. Server responds with data, although it may be via a different route.

N.B. Web-based E-mail (such as Hotmail) does not use SMTP, IMAP or POP3. Since it is based on web pages, it uses the HTTP protocol (and Port 80).

Each device (N.B. not just computers) on the net has an Internet Protocol (IP) address that identifies it uniquely in the world. These devices are also referred to as hosts.

Dial-up Internet connection: Net connection via phone lines connected to the computer through a modem.
Baud speed (kbaud = Kilobytes per second): 14.4 kbaud to 128 kbaud. Generally SLOW
Integrated Services Digital Network (ISDN): Digital telephone line, FAST and expensive.

Domain names

Basically, a web address e.g. www.mysite.com

www server (host name). Others include ftp etc.
mysite registered company domain name
com domain category (top level domain)

A Fully qualified domain name (FQDN) gives enough information to convert the domain name into an IP address. Must include the three parts listed above (so www.mysite.com does count as an FQDN)

Root-level servers are the highest level of the domain name system e.g. www.

Top level domains:
com mercial edu cational org anization mil itary (US)
gov ernment (US) net works int ernational organizations
aero = travel industry biz = business coop eratives museum
name = personal web address pro fessional info = content and research related
au stralia ca nada ch = Switzerland dk = Denmark
fr ance gr eece jp = Japan mx = Mexico
uk = United Kingdom us = United States

Domain name server: A server that translates IP addresses into web addresses (e.g. 12.42.192.73 into www.ciwcertified.com). Reverse DNS involves translating the other way.

A Virtual domain server hosts several domains. It allows domain names to be shorter e.g. my web site is hosted on Tripod, so its name is www.tripod.com/richardbowles.tripod.com. However, the Tripod server allows you to type richardbowles.tripod.com.

Backbone: The highest level in the computer network hierarchy to which smaller networks typically connect.

Bandwidth: The amount of information (“traffic”) that can be transmitted across a connection at one time.

Client software: Web browser, E-mail or news client program.

Dead link: Link sending the user to a non-existent link (e.g. “404 error”)

Gateway: A node on a network acting like a portal to other networks.

Internet Protocol version 4 (IPv4), or Dotted Quad (Dotted Decimal Notation): URL in the form of four numbers, each 0 to 255, linked by dots e.g. 12.42.192.73

Internet Protocol version 6 (IPv6): URL extended to 8 4-digit hex numbers.

Internet Service Provider (ISP): Organisation providing connection to the Internet. Most charge, some free.

Router: routes packets based on their network-layer addresses

Wireless connections:

Standard: A format or definition approved by some recognised standards authority.

Channel: A cable or signal between two nodes that allows communication.

T and E carriers:

Direct Connection Speeds:
Connection type Speed
Fiber-optic cable up to 100 Giga bits/second)
T1 line 1.544 Mega bits/sec. Typically used by American corporate LANs to connect to ISPs
T3 line 44.736 Mega bits/sec. Typically used by American corporate LANs to connect to the Internet.
E1 line 2.048 Mega bits/sec
E3 line 34.368 Mega bits/sec
Cable modem From 512 kilo bits/sec to 52 Mega bits/sec
xDSL modem From 512 kilo bits/secto 32 Mega bits/sec

Digital Subscriber Line (DSL):

Connecting cable and DSL modems:


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