| I.T. Role | Job Description | Typical skills required |
| Website designer | Develop look and feel of pages (usually client side) | HTML, JavaScript, VB, apps such as Flash, Photoshop |
| Web application developer | Develop sites for server applications test pages and links together as a whole | Programming and scripting languages such as C++, Perl |
| Web architect | Plan overall view of a website. Project management | Organization and communication skills |
| Website analyst | Analyze traffic to a website and produce statistics | Statistics, scripting languages such as HTML, JavaScript, VB |
| Website manager | Manage development team, standardize content and design. | Ability to analyse/interpret wide variety of data |
| Database administrator | Maintain database resources inc. backups, Data Protection Act, research/analyse latest database technologies, judge system effectiveness | Database technologies such as SQL, Oracle. Good communication skills |
| Server administrator | Design & maintain network servers | Operating systems, SQL, HTML, XML, FTP |
| Network engineer | Design, implement & support LANs & WANs. | Protocols, firewalls, communication skills |
| Security manager | Manage & monitor security, risk assessment, decide security policy | |
| Security analyst/consultant | Examine security requirements, lead risk assessment teams, network security architecture review. Write technical reports. | Project management, consulting, management, communication skills. Writing skills. |
| PC repair technician | Install/modify/repair PC components e.g. hard disks. Install PC software | Communication skills, knowledge of electronics, use of tools e.g. soldering irons |
| Help desk technician | Diagnose & solve user’s problems. Testing software and hardware and assessing acceptability in the working environment. | Knowledge of hardware, installed software, diagnosis procedures, communication skills |
Two or more connected computers that communicate (e.g. E-mail) and share resources e.g. files, peripherals.
Individual computers are called nodes. Resources are stored on/controlled by a server, which gives access to less-powerful client computers. Servers include: File servers, Print servers, Network serves, E-mail servers, Web servers.
Local Area Network (LAN). Network in confined geographic area, usually owned by a company.
Wide Area Network (WAN). Wide geographic area, crossing one or more public highway, usually rented.
Origins of Internet:
Packet: Data processed by a protocol so that it can be sent across a network.
A website (e.g. www.mysite.com) contains several individual web pages (e.g. www.mysite.com/first.htm, www.mysite.com/second.htm).
Protocols are rules that describe how clients and servers communicate across a network.
Remote access protocols allow you to connect to a network remotely (e.g. from home)
Protocol |
Use |
Port |
| Transmission Control Protocol/ Internet Protocol (TCP/IP) | Controls access to WWW and Internet | |
| Hypertext Transfer Protocol (HTTP) Secured HTTP is HTTPS |
Transfers web pages | 80 |
| File Transfer Protocol (FTP) | Transfers files of any type from one computer to another. | 21 |
| Domain Name System (DNS) | Translates IP addresses (e.g. dotted quads) into text-based names | 53 |
| Simple Message Transfer Protocol (SMTP) | Sending basic E-mails only (no attachment) | 25 |
| Post Office Protocol (POP), currently POP3 | Used to store and access incoming E-mails. | 110 |
| Internet Message Access Protocol (IMAP) | Ditto | |
| Network News Transfer Protocol (NNTP) | Controls newsgroup traffic over Usenet (User Network). Used by news servers. | 119 |
Connecting to the Internet requires 6 things:
Any request for data from a web server through a LAN:
N.B. Web-based E-mail (such as Hotmail) does not use SMTP, IMAP or POP3. Since it is based on web pages, it uses the HTTP protocol (and Port 80).
Each device (N.B. not just computers) on the net has an Internet Protocol (IP) address that identifies it uniquely in the world. These devices are also referred to as hosts.
Dial-up Internet connection: Net connection via phone lines connected to the computer through a modem.
Baud speed (kbaud = Kilobytes per second): 14.4 kbaud to 128 kbaud. Generally SLOW
Integrated Services Digital Network (ISDN): Digital telephone line, FAST and expensive.
Basically, a web address e.g. www.mysite.com
| www | server (host name). Others include ftp etc. |
| mysite | registered company domain name |
| com | domain category (top level domain) |
A Fully qualified domain name (FQDN) gives enough information to convert the domain name into an IP address. Must include the three parts listed above (so www.mysite.com does count as an FQDN)
Root-level servers are the highest level of the domain name system e.g. www.
Top level domains:
| com mercial | edu cational | org anization | mil itary (US) |
| gov ernment (US) | net works | int ernational organizations | |
| aero = travel industry | biz = business | coop eratives | museum |
| name = personal web address | pro fessional | info = content and research related | |
| au stralia | ca nada | ch = Switzerland | dk = Denmark |
| fr ance | gr eece | jp = Japan | mx = Mexico |
| uk = United Kingdom | us = United States | ||
Domain name server: A server that translates IP addresses into web addresses (e.g. 12.42.192.73 into www.ciwcertified.com). Reverse DNS involves translating the other way.
A Virtual domain server hosts several domains. It allows domain names to be shorter e.g. my web site is hosted on Tripod, so its name is www.tripod.com/richardbowles.tripod.com. However, the Tripod server allows you to type richardbowles.tripod.com.
Backbone: The highest level in the computer network hierarchy to which smaller networks typically connect.
Bandwidth: The amount of information (“traffic”) that can be transmitted across a connection at one time.
Client software: Web browser, E-mail or news client program.
Dead link: Link sending the user to a non-existent link (e.g. “404 error”)
Gateway: A node on a network acting like a portal to other networks.
Internet Protocol version 4 (IPv4), or Dotted Quad (Dotted Decimal Notation): URL in the form of four numbers, each 0 to 255, linked by dots e.g. 12.42.192.73
Internet Protocol version 6 (IPv6): URL extended to 8 4-digit hex numbers.
Internet Service Provider (ISP): Organisation providing connection to the Internet. Most charge, some free.
Router: routes packets based on their network-layer addresses
Wireless connections:
Standard: A format or definition approved by some recognised standards authority.
Channel: A cable or signal between two nodes that allows communication.
T and E carriers:
Direct Connection Speeds:
| Connection type | Speed |
| Fiber-optic cable | up to 100 Giga bits/second) |
| T1 line | 1.544 Mega bits/sec. Typically used by American corporate LANs to connect to ISPs |
| T3 line | 44.736 Mega bits/sec. Typically used by American corporate LANs to connect to the Internet. |
| E1 line | 2.048 Mega bits/sec |
| E3 line | 34.368 Mega bits/sec |
| Cable modem | From 512 kilo bits/sec to 52 Mega bits/sec |
| xDSL modem | From 512 kilo bits/secto 32 Mega bits/sec |
Digital Subscriber Line (DSL):
Connecting cable and DSL modems: