|
What
Factors are Considered When Determining a Price Category?
General
Information
What about
Pricing Category Descriptions?
Initial
Examination
The first step in determining what category a picture belongs
in is to take the time to carefully examine the original. Examine the overall image quality. If the image is sharp, in focus, and
not too grainy, showing good exposure and, in the case of prints, printed on
glossy, semi-gloss, mat, or semi-mat paper, the resulting image will be of equal
or better quality. We can also make minor improvements to images that are
slightly out of focus or not perfectly exposed. Images which are completely
blurred or lack any detail in the highlights or shadow areas due to incorrect
exposure usually cannot be enhanced. Determine if it is
larger than 8x10 inches. Originals larger than 8x10 will require special
service.
Condition
of Prints
Inspect the image for any substances adhering to the front of
the photograph (i.e., cellophane tape, pen marks, or finger prints). If a
photograph has cellophane tape on the front, our scanners will pick it up.
Consequently, it will need to be digitally removed thus increasing the
difficulty of the work. Any blemishes which can be removed from the print by
conventional cleaning methods before the image is scanned will obviously not
have to be removed by a digital specialist. If a photograph is in pieces be sure
to repair it by applying only masking tape to the back of the photo. The amount
of tape used should be minimized, simply serving to hold the pieces together
until the reach our specialists’ hands.
Damage
The level of damage as well as the number and location of damaged areas
will determine the difficulty of the restoration work. Also, close examination
of the image may reveal light scraping or micro spotting throughout the entire
image that would raise the difficulty by one level.
In general, damage to an image which has affected people or
animals will increase the level of difficulty of restoration. Simple backgrounds
are more cooperative when it comes to restoration and they can always be
eliminated by pulling a subject out of a background and placing them on one of
our digitally created ones. The greater the number of damaged subjects in a
given picture, the higher the difficulty level of restoring the image.
Type
of Paper and Texture
Determine the type of texture or finish of the paper on which
the image is printed. Years ago, Photographers used unconventional media to
print on, such as post card stock, pearl and honeycomb textured paper stock.
Images printed on any paper type other than glossy, semi-gloss, mat, or
semi-mat, will be considered in the next highest price level. It is very
important to understand that high resolution electronic scanners pick up every
minute detail in an image: including paper textures which are interpreted the
same way cracks and dust spots are. This means that our restoration specialists
would have to digitally eliminate the paper texture before beginning on
restoration or enhancement. In most cases this may soften the final image
output.
Turn Around Time
Most services will be turned-around within 3 business days of
receipt. (Some services may take as much as 7 business days) If you have a scanner and use our upload
server for your photos you can have a 2 day turn around plus shipping.
Rush orders are available.
You may avoid the printing costs and longer turn around times
by requesting us to transmit the restored image via the internet and having your
photos printed locally..
Shipping
Most orders will be shipped by USPS express service to ensure quick turn-around time and
computerized tracking. Next day and Overnight delivery is also
available for most orders.
We recommend using corrugated cardboard to sandwich an
envelope containing the images before putting them in the
transportation envelope. Tape should be applied to each side
of the cardboard to minimize movement of the images within the
sandwich.
Archiving
An electronic copy of the restored photograph will be archived
at no additional cost. A unique serial number will be
placed on the back of each print for future retrieval reference.
Resolution
The majority of images we process will have exceptional resolution (subject
to
original image quality.) when enlarged. Original images which are smaller than 2x3 can be
enlarged to 5x7 in most cases, maintaining good resolution. Please note, enlargements
greater than 5x7 or originals smaller than 2x3, will begin to degrade in resolution as the
size is increased.
What
is a "Facial Refresher"?
With our Re-Touching service we can remove
unwanted blemishes, scars, tattoos, age spots, sunburn,
lighten wrinkles, or other undesirable elements in your
photos.
How
Do I Preview My Photos?
The preview section is only available from
the main page. Simply click on the "Preview"
button on the menu bar, or click here
to open the preview login page in a new browser window.
1. Enter the username and password
sent to you via e-mail then click on "Proceed".
2. Click on your personal access
number to access your photo proofs.
Additional Services
Photo CD's in your requested format and resolution as well as
Online previews are available. We also offer sepia toning, posterizing,
charcoal and chalk images, watercolors, fabric, frames, kids
play, and other special effects.
Just ask for more information.
|