CORPORATE PROFILE

Incorporation Date : 1987

# of IGF Licenses : 1

# of Cellular Licenses : 1

Description: Digital Telecommunications (DigiTel), Phils. is the Philippines’ #2 telephone service provider based on total number of subscribers. Its primary business is providing landline services in all provinces in Luzon. It also offers Internet and data services under the brand name DigitelOne. Digitel is also the Philippines’ #3 mobile phone service provider through its subsidiary, Digitel Mobile (using the brand name Sun Cellular), which provides cellular services nationwide.

Wholly-owned Subsidiary:

Digitel Mobile Phils. – Incorporated in 2002 to handle Digitel’s cellular business.

WIRELESS SERVICES

Coverage Area for Cellular business : Nationwide

Cellular Networks:

Global Standard for Mobile communications (GSM) – digital, upgraded to GPRS

Network Name: DIGITEL / SUN / PH SUN / PH 05

Network Code : 515 05

Access Code: 922

Cellular Product:

- SUN Cellular

SUN Cellular was launched in Mar 29, 2003. You can choose your usage profile, namely I-Speak and I-Text without changing numbers or SIMs! Digitel Mobile also introduced the 24/7 Call and Text Unlimited service, wherein the subscriber will only pay P250/month (deductible to their Monthly Service Fee) so he/she can call and send text messages to other Sun subscribers unlimited for a period of 30 days.

- SUN Cellular Prepaid

Launched in Mar 29, 2003, it also offers the same benefit of letting you choose your own usage profile depending on your communication needs. Digitel Mobile also offers Sun Cellular Prepaid subscribers the option to convert P120 of prepaid credits into P180 worth of text messages, which the subscriber can send exclusively to other local cellphone networks, just by dialing 225. They also allow the Sun Cellular Prepaid subscribers to enroll in the 24/7 CTU service for as low as P100 (for 10 days) or P250 (for 30 days).

Want to know more about the call rates? CLICK HERE

How to avail of service:

To avail of postpaid service, you may go to the nearest SUN Shop to apply for the various postpaid plans. For prepaid, you may purchase a Navigator 64K SIM for only P150, which comes with pre-loaded P150 airtime (you get P50/month for the first 3 months). Or you may look for Roaming Sales Agents that offer FREE SIM Swap.

SIM Capacity: 255 Phonebook entries

30 Messages

with a SIM-based menu called “The Mall” which lets you access SUN’s various value-added services

TELEPHONE SERVICES

Coverage Area for Landline business:

All provinces in the island of Luzon, including Metro Manila, Marinduque, Mindoro Occ., Catanduanes and Batanes.

Landline Products:

- Prepaid Landline

Digitel offers prepaid landline services under the brand name DIGIKARD.

- Postpaid Landline

Digitel offers postpaid landline services under the different CHOICE Plans.

- Payphone Service

Digitel has payphones in all of its service areas. All of its payphones are card-operated using DIGIKARD.

INTERNET SERVICES

Digitel offers its NETVantage DSL Internet service to most of its landline subscribers. NETVantage DSL usage will be charged to a separate monthly bill.

CONTACT INFO

Customer Service Hotline (for landline) : Dial 1710 from any Digitel Landline or call + 63 2 3978888

Customer Service Hotline (for cellular) : Dial 200 from any Sun Cellular Phone or call + 63 2 3958000

Customer Service E-Mail : [email protected]

Snail Mail : 110 E. Rodriguez Jr. Ave. Bagumbayan, Libis, Quezon City

* Sources: Official Website of the Company, Customer Service, other websites

This site is running since October2003.

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