Legal - Terms and Conditions
Your Privacy:
All personal and client related information is collected and used by QPM alone. We do not share this information with other organizations for any reason.
Your Rights:
You have the right to a courteous and informed service with all options presented and explained.
Usage of This WebSite:
All Information on Our Site is Provided with Best of Efforts and Intentions. Please, Use Any and All Information Published Here, with Your Sound Judgement & Common Sense as We Cannot Be and Will not Be Held Responsible for Our Un-Intentional Errors - This a Term and Condition of Your Accessing Our Site.
Our Fees and Other Charges:
Inspection is done free of charge only when client agrees to the service terms offered. If pest management service is not performed for a client, then a $29 inspection fee is payable by the client.
Recall and Service Timings:
A recall is when Quest Pest Management confirms an appointment to re-asses and/or re-apply control measures for the pest problem, indicated in the "Job Sheet".
A recall cannot be requested before 18 calendar days have passed to the application of pest control measures. It is a typical period of time needed to observe the result of pest control measures.
A recall appointment will be given in a window of 10 calendar days.
At least, a 2 hours notice has to be given by the client if an appointment cannot be kept. In absence of such a notice a missed appointment fee of $25 will be payable by the client.
Service Conditions and Limitations:
Client will be shown and made aware of the locations where pesticide has been applied and/or baits have been placed. Client will be responsible for making sure that no living organism, that visits or resides in the structure, comes into contact with the pesticide.
All bait stations, traps and other devices are property of QPM. These tools are not sold nor leased to client.
If rodent bait stations were placed in the structure, the client is required to call Quest Pest Management when these stations are be disposed off; for example when complete control of the pest has been observed or client is moving out of the structure. A visit and disposal fee of $25 will apply.
In the event of an emergency please call paramedics at 911 or nearest Poison Control Center.
Without the co-operation of people residing and visiting the structure, a 100% control on pest population may not be feasible. Client will have to do their part to help control the pest population, following the tips provided in the Pest Information Package.
This guarantee is not transferable and is valid only for the client whose name appears on it and only for the location specified. If a cheque is returned by client's bank there will be an additional fee of $29, and all is to be paid in cash.
All products are sold on Cash & Carry basis and All Sales are Final that is No refund or Exchanges.
In case where Quest Pest Management Re-Applies Controls, The Guarantee Period Expiry Date will Stay the Same i.e. Re-Application of Control Measures will NOT Enforce a New Guarantee Period.
For Wildlife Control - After animal removal has completed, we will advise client about the entry point created by the animal. Only if it is safe for all parties and the access site is a solid vertical surface, QPM would may be requested to put in a metal mesh to prevent furture intrusions. Client advised not to engage in the employment of our trapping equipment or the animal.
You may qualify for one or more discount offers. But you may use only one and only one discount offer and may not be able to combine multiple discount offers. |
