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SAVING ANIMATIONS AND INSERTING THEM IN EMAILS When you receive an animation in an email you would like to keep, or if you see one on the net you would like to keep (save to your computer), do the following: Right-click on the animation Click Save Picture As in the Shortcut menu Type the name you want to give your animation Click Save button (it will be saved to My Documents, unless you specify otherwise) ***** To insert animations when composing emails: Click Insert (menu bar of your composer) Click Picture (drop-down menu) Click Browse (button) Click Look-in drop down arrow and select folder animation files are in (My Documents, unless you've saved them elsewhere) Click image you want from list of animations displayed Click Open (this will close the dialog box) Click OK in the Picture dialog box, and it will insert the image!

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ATTACHING A DOCUMENT TO EMAIL Open Outlook Express Open your email composer (New Mail button on toolbar) Address email and type the subject matter in the subject text box Type your message Click the Attach button on the toolbar Click the drop-down arrow next to the Look-In text box (if My Documents doesn't appear there)* Click My Documents in the drop-down list Click on the desired document (or program) to select it Click the Attach button in the dialog box You will notice an Attach text box has been inserted under the subject line, with the document showing. You may now click Send (toolbar). *These instructions assume the document you want to attach is located in the My Documents folder on the desktop. If not, you will have to navigate through the Look In drop-down menu to locate it in your computer.

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COMPOSING AND SENDING EMAIL Launch Outlook Express Click the New Mail button on the toolbar Type the email address you're sending to (or use the address book) Click in the subject text box and type the subject matter of your email Click in the main document window (large white text box) Type your message Click the Send button on the toolbar

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FORWARDING AN EMAIL To forward an email you have received, begin at your inbox in your email Program (Outlook Express), assuming that's where the email you want to forward is located: Click on the letter in the right-hand column that you want to forward, so that it is highlighted Click the Forward button on the toolbar Type the address you want to forward the email to in the To text box of the composer window (your flashing cursor should already be there automatically) Delete anything from the message text box you desire, or type any additional message you desire Click the Send button on the composer toolbar Note: Please don’t fail to delete any addresses from the email being previously forwarded. (See our "Noteworthy: Netiquette" page)

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USING THE GOOGLE SEARCH ENGINE Our search engine of choice has become Google because of its clean and uncluttered environment. I recommend using the advance search as much as possible to narrow the scope of search among the nearly one and one-half billion web pages. Here's how: Go to www.google.com * Click the Advanced Search button to the right Click in the second text box (find results with exact phrase) Type the words you are searching for together (i.e. "free internet games" etc.) Click Google Search button to the right Scroll the resulting list of search results and click on links (blue words) to explore *Before doing an advanced search, you might try your luck at typing a subject or name in the text box and clicking "I'm Feeling Lucky". If there is a primary website of that name or topic, it will take you directly to it. Good luck!

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CHANGING TEXT SIZE BEFORE PRINTING If the text of your email or internet browser on the screen is too large or two small, you can change it to display and print out in another size by the following: Click View on the menu bar Click Text Size in the drop-down men Click from largest to smallest as desired Click Print on the toolbar once your text size has changed

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CHANGING YOUR INTERNET BROWSER'S HOME PAGE The home page is the page that displays automatically when you log onto the internet. To change it to your favored page, do the following: First go to the website you want to make your new home page Click Tools on the menu bar Click Internet Options in the drop-down menu Click Use Current button Click OK

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CREATING EMAIL FOLDERS AND FILING First, display your folder list, if it is not displayed when you log onto your email, by doing the following: Click View (menu bar) Click Layout (drop-down menu) Click the Folder List check box to place a check mark in it Click OK button To create a folder for saving emails: Click File (menu bar) Click New (drop-down menu) Click Folder (pop-out menu) Type name of folder you want to create (i.e. Keepers, etc.) Click the folder you want the new one to be a subfolder of (usually Local Folders) from the list below in the dialog box* Click OK button To place letters in the folder you've created, simply click hold and drag the letter to the folder column in the left until the appropriate folder is highlighted and let it go, or: Click the letter in the right-hand column that you want to move Click Edit Click Move to Folder Select the appropriate folder in the dialog box Click OK *If you accidentally create your new folder in the wrong location, simply click hold and drag it up to Local Folders or whatever folder you want to make it a subfolder of, just as you would move a letter.

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DELETING EMAIL To select intermittent email letters to delete: Select first email for deletion Hold Ctrl & click to select intermittent letters to be deleted Click Delete button (toolbar) To select a contiguous group of email letters to delete: Select first email in group for deletion Hold Ctrl+Shift keys (keyboard), and click last email in group to be deleted Click Delete button (toolbar) Emptying ‘Deleted Items’ Folder: Right-click Deleted Items folder Click Empty ‘Deleted Items’ Folder Click Yes to permanently delete

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PRINTING YOUR EMAIL ADDRESS BOOK First Open your Outlook Express Address book Click Edit (Menu bar) Click Select All (Drop-down menu) Click File (Menu bar) Click Print (Drop-down menu) In Print dialog box be sure these radio buttons are selected: Selection Memo Number of Copies (1) Then click OK (button)

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DOWNLOADING A PROGRAM OR FILE FROM THE INTERNET Once you are at the website where the download link is accessible, do the following: Click the appropriate download link (may have options such as closest location, etc.) Click Save to disk in File Download dialog box, and click OK Type name you want give this program or file, or accept the default name (by not typing anything) Click the drop-down arrow next to Save In text box and select My Documents folder (if necessary) Click the Save button in the dialog box Download will begin Follow on-screen prompts, as necessary ***** To install a downloaded program: Close out of the Internet and close any open programs Double-Click My Documents Double-Click the new program or file in My Documents (or wherever you downloaded it) Right-Click My Documents program button on the task bar, and click the Close option in the shortcut menu Follow install wizard prompts on your screen until installation is completed successfully If prompted whether to restart your computer now (after installation is completed), click Yes

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WORKING OFFLINE TO READ AND COMPOSE EMAIL It is not necessary to be on line (connected to your telephone line) to read and write email. But you must go on line to retrieve and send it. Here is a suggested method: Connect to your phone line through your service provider Click Send/Receive to collect your email Disconnect from your phone line (for dial up, double click the 2 tiny monitors by the time on the right side of the task bar then click the Disconnect button) Read and delete or file email Compose or reply to email as usual except, when finished: Click File on the menu bar Click Send Later in the drop-down menu (this will bring up a cautionary dialog box) Click OK if a dialog box appears The above procedure places the letter in your Outbox to be sent later. Compose or reply to as many letters as desired, repeating the steps above, placing them in the Outbox. When ready to send your mail do the following: Click the Send/Receive button on the toolbar Click the Connect button in the dialog box (your letters will be sent automatically when connected) Good luck!

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EMAILSTRIPPER - STEP 1 First, go to www.printcharger.com/emailstripper.htm and download the program following the on-screen prompts (it takes less than a minute). If you miss the option where to save it to (I suggest My Documents), follow these instructions after it is downloaded. Here's how to locate Stripper in your computer and put it on your start menu. Do this first: Right-click on your start button Click "Find" (a Find Files and Folders dialog box will appear) Type stripper (no capitals) in the text box beside "Named" Click the Look In text box drop-down arrow (2 lines below "Named") Click drive C and it will pop into the Look In text box Click the Find Now button At this point you will see a magnifying glass moving around looking for Stripper, and more than one item may appear in a list below the original dialog box. You will be looking for one named emailStripper.exe, and it will have an envelope with a red S on it. When the magnifying glass has stopped, do the following: Right-click on the envelope beside emailStripper (a shortcut menu will appear) Click Send to on the shortcut menu Click Desktop on the pop-out menu Return to your desktop by striking the Esc key (top left of your keyboard) until you see it Click, hold, and drag the emailStripper icon from the desktop to the start button and hold it on the start button until the pop-up menu appears, then let it go You should now see emailStripper on the pop-up menu when you click Start. If so, delete it from your desktop by dragging it to the recycle bin. You will want to access it from your start button. If it is not in the pop-up list when you click start, try again to move the icon there.

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EMAILSTRIPPER - STEP 2 After downloading emailStripper and placing it on your Start menu, use it the following way: Copy the text of the forwarded email with >>> symbols by selecting text, then clicking Edit (menu bar) and Copy Click the Inbox program button on the task bar to bring your email program forward Click the New Mail button and address it to the person you want to send the (clean) message to, put the subject in and click the main document window as if to begin your message Click the Start button and open EmailStripper Click in the Stripper document window and click the Paste button Click the Strip-It button Click the Copy button Click the new message button on the task bar (whatever subject title it is) to bring it forward Click Edit (menu bar) and Paste (drop-down menu) after being sure your cursor is in the new message text window Your cleaned-up message will be inserted! Good luck!

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ENTERING ADDRESSES IN YOUR ADDRESS BOOK Click the address book on the toolbar Click New in the menu bar Click Contact in the drop-down menu Type the first name of the contact (your cursor will be flashing in the First (name) text box Strike the tab key twice (placing the flashing cursor in the last name text box) Type the last name Strike the tab key 4 times (to the email address text box) Type the contact's email address Click the Add button on the right side of the dialog box Click the OK button to close Shortcut: If you receive an email from someone you want to add to your address book, open their letter, double-click their name in "From" and click the "Add to address book" button in the dialog box. Change any information regarding their name (if necessary), and click OK.

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FAINT TEXT ON EMAIL OR THE NET? TRY THIS. If you have difficulty reading a page because the background and font colors are a poor match, do this: Click "Edit" on the menu bar Click "Select All" in the drop-down menu.

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TURNING TOOLBARS ON AND OFF WITH THE VIEW MENU To turn toolbars and folder list off and on in Outlook Express: Click View on the menu bar Click Layout in the drop down menu Click Folder List, Status Bar, and Tool Bar check boxes to turn them on (or off if desired) Click Apply Click OK If you want to format your text with elements such as bold, italics, underlining, bullets, etc., you will need the format toolbar. To turn it on: Click Format on the menu bar Click Rich Text (HTML) in the drop-down menu To turn it off: Click Format on the menu bar Click Plain Text in the drop-down menu

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ADDRESSING EMAIL WITHOUT DISCLOSING RECIPIENTS When sending an email to multiple recipients, good etiquette requires you not disclose the addresses. This requires using the Outlook Express blind carbon copy feature, as follows: Open Outlook Express Click the New Mail button on the Toolbar (and maximize if necessary) Click the To button to the left of the flashing cursor to open the address book Click the desired name from the list on the left to highlight it Click the Bcc button to select the recipient (their name will appear in a list on the right) Repeat step 5 for multiple recipients Click OK when finished If you want to include someone not in your address book, after you close the address book, merely type their name in the "Bcc" text box. Compose your message as usual and click Send.

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BLOCKING A SENDER FROM YOUR INBOX From your e-mail Inbox, select a message from a sender you want to block. On the Message menu, click Block Sender The e-mail address of the sender will appear in the Address box. You can type a different address or domain in the Address box if you wish. Select the blocking option you want: mail, news, or both kinds of messages. Note: When you block a sender, no email from that sender will arrive in your Inbox. Instead, it goes directly into your Deleted Items folder. To unblock them: Click Tools on the menu bar Click Message Rules in the drop down menu Click Block Senders List in the pop-out menu Click on the name of the sender you want to remove from the list Click the Remove button in the dialog box Repeat steps 4 and 5 to remove additional names Click the OK button in the Message Rules dialog box when finished

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BOOKMARKING WEBSITES (ADDING TO FAVORITES) Once you are at a site on the Internet that you want to access frequently, add it to your favorites list by doing the following: Click Favorites (on the menu bar) Click Add to Favorites (drop down menu) Click OK Note:Should your favorites list get very long, it is advisable to create subfolders and categorize. To do that: Click the Favorites button on the toolbar Click the Organize button atop the favorites list on the left Click the Create folder button in the dialog box Type the name of the new folder (i.e. "Card Sites") Strike the enter key Click on the name of a bookmarked site in the right column that you want to move into your new folder (i.e. BlueMountain) Click the Move to Folder button on the left of the dialog box Click the folder you want to move this bookmark into (i.e. "Card Sites") in this new Browse for Favorites dialog box Click OK Create and organize more folders, or click Close

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PRINTING A PORTION OF A WEB PAGE Please Note: If you at a website and want to print it, know that a web "page" is not like a sheet of paper. A page on the web could print out to 10 or 50 sheets of paper, or even more, if you just click the "Print" button on the toolbar. If you do not want the web page in its entirety, you can print only a selected portion as follows: Place your mouse pointer at the beginning of the text you want to select for printing, being sure that your pointer is an I-beam (within the text area) and not an arrow (outside the text area)* and click there Next, place your pointer at the end of the text (the last word) you want to highlight, then WHILE HOLDING THE SHIFT KEY DOWN, click there. All text from the start point to this point will be highlighted. Then: Click File on the menu bar Click Print in the drop-down arrow Click "Selection" under the Page Range section (this tells the computer to print only the selected text) Click Print *If you click when your pointer is an arrow you will likely pick up some of the hidden HTML codes and when your document prints, it may have a border or table or other formatting which you did not intend. ***** Infrequently, but with some printers, "Selection" is not an option (grayed out) within the dialog box. In that case, you must copy the selected text to your word processor (or even your email composer) and print it from there. Here's how: With the text you have selected still highlighted, Click Edit on the menu bar Click Copy in the drop-down menu Open your Word Processor (MS Word, Works, WordPad, or your email program (email the document to yourself)) Click Edit on the menu bar Click Paste in the drop-down menu Save or email the document, then print it out

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SAVING ATTACHMENTS YOU RECEIVE BY EMAIL Sometimes someone may send you an attachment to an email that you might want to save on your hard drive: For instance, a game. To save it to the hard drive, do the following: Double-click the attachment Click "Save it to disk" in the dialog box Click OK Click the "Save In" text box and select My Documents (if necessary) Click the Save button

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SAVING BACKGROUNDS TO USE AS EMAIL STATIONERY When you see a background that you like very much on the net or in an email someone has sent you, save it to your My Documents folder and you can insert it as stationery in an email. Here's how. To save a background on the web or in an email: Right-click in the background Click Save Background As Type name you want to give it (i.e. bgpinkstripe) Click Save In drop-down arrow and select My Documents (if necessary) Click Save button To insert the background as stationery in an email after addressing and typing a subject in the Subject text box: Click Format in the menu bar Click Background in the drop-down menu Click Picture in the pop-out menu Click Browse in the dialog box Click the Look-in drop-down arrow and select My Documents (if necessary) Click the background desired (i.e. bgpinkstripe) Click the Open button Click OK

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