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Pretty Little Ones where mommies shop for
their pretty little ones |
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FAQ |
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· Order Alteration/Cancellation |
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· Delivery |
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· Currency |
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Order placement to be made via email at [email protected]. Kindly include the following details
in your email to us :
Upon receipt of your order, an order
confirmation will be sent to you via email within 24 hours. Payment to be done within 3 days upon receipt of order
confirmation email. PLO reserves
the right to cancel your order if payment is not received. |
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We can deliver to any
address in Your order will be fulfilled between 3 and 7
business days from the time you make the purchase. Delivery hours are between 9am and 7pm
on business days. If an item is
out-of-stock and you choose to wait for it, the delivery may be later than 7
business days. In such cases, we
will contact you. If we are unable
to fulfill your orders within the stated time frame, we will contact you for
further instructions. We provide delivery at
$8 for orders less than $250. Delivery is FREE for orders $250 and
above. For overseas delivery,
please email us for shipping cost and we will advise you
accordingly. For delivery by Normal Post or Registered Post, postage
charge to be advised in the order confirmation email. Note : PLO will not be held responsible for any lost or damaged mails via
normal mailing. |
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All Singapore Orders are charged in SINGAPORE DOLLARS (SGD). |
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Order Alteration or
Cancellation NOAlteration of
order/Refunds/Cancellation/Exchanges will be entertained once payment has
been made and items sent. With the exception for the followings
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Items delivered are different from
what is stated on the invoice. ·
Items found to be dirtied / torn
during courier delivery. For wrong items or
dirty/torn items received, there will be a one to one exchange. You must notify us
within 24 hours of receipt of your order and arrange for the products to be
sent back to us within 7 days of receipt of your order (at your own
cost). All returns must be accompanied
by the original sales receipts, in the original packaging with all the
merchandise tags attached and in the original condition. Please allow us 7 business days to
arrange for the exchange of products. Please also note that
exchange and refund do not include postage and shipping charges. PLO reserves the right to refuse a return or
exchange of any product that does not meet the above requirements. |
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We take every effort to show you as accurate as
possible on products and information.
Due to differences in colour calibration for different computers, the
colour of the items you see on your monitor may vary from the actual
colour. We apologise for any inconvenience
this may cause. |
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Sales & Clearance item/items is/are strictly not returnable, refundable and exchangeable. Items that are on sale or discounted will be on a 24 hours reservation upon processing your order. If payment is not received, we will release the item to the next customer in line. |
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Please note that there is not a standardised
sizing system for baby/toddler clothing and that this is a rough guide only. |
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Copyright 2008 Pretty Little Ones. All
Rights Reserved. |
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