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Service
Agreements, Continued
So
if you're not convinced that perhaps it's time for a change, let
us bring up a few important benefits of service agreements:
- All
Parts are included
- Save
time for by eliminating the need to put each service bill through
a time consuming review and approval accounts payable process.
- Reduce
the overall cost for technological support.
- Provides
valuable features and services unavailable while paying open rates.
- Provides
a "cushion" for costs associated with sudden or emergency
needs.
- Provides
a predictable monthly service cost.
- Choose
a payment frequency that suits your budget. Quarterly and annual
payments include a discount of up to 25% from the monthly rate.
- Choose
between four different levels of service for each group of units
covered. These services vary from basic service protection to
service protection with preventive maintenance and appearance
cleaning-up.
- Loaner
equipment is available for units moved off-site for service, including
units returned to the manufacturer for repair (included with Platinum,
a separate option for others).
- Warranty
management: DES will facilitate the manufacturer's warranty replacement
of any item covered.
- Cover
all the desktops, servers and network node devices for as little
as $156 per month.
- Terminate
at any time without penalty
- System
monitoring : we'll notify personnel on your email/call list and
provide recommended action or respond when trouble is detected:
- Daily server backups fail to complete
- Mail or Internet service failure
- Website issues
- Monthly
service reports for your records
(More...)
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