The
process of determining the return value of a service agreement
is all in the numbers. One suggestion would be to sum the
annual cost of internal and 2nd party service charges, and
comparing the cost to a DES agreement that provides those
same services. If the serviced equipment meets the minimum
requirements for an agreement, it's a safe bet that we can
provide those same services for less.
Service
Agreement Offerings
Follow
these steps to estimate the cost for your service package:
Use
the Package Chart on next page
as a guide to the features that are best suited for your needs.
Download
the Package Builder worksheet and use
the Package Builder price sheet
to calculate the cost of your package.
We'll
schedule an appointment to complete the agreement. Unless other
arrangements have been made, your services will begin within
5 days.
Choose
monthly, quarterly or annual agreement payment frequency. Quarterly
and annual payment frequencies include a discount of up to 25%
All
support packages require a minumum of one (1) server and five
(5) PCs or just three (3) servers. You can choose any of four
different levels of service to cover different groups of equipment,
as long as one group includes a server. This is a real money
saver, and allows you to adjust the level of service for each
unit covered.
All
equipment requires pre-certification to be included in a service
package. Pre-certification confirms the working order of the
equipment. If any equipment is in need of repairs, we'll make
arrangements to take care of any issue before they are added
to the agreement.
You
may also just schedule an appointment for a FREE estimate and
we'll work with you to develop a package with the best cost/service
ratio for your needs.
