Conditions of Service
It is our aim that clients receive the most benefit out of their visit to Phoenix Massage & Personal Training. In order to achieve these clients need to be aware of the following:
The staff respects that clients have busy and demanding lives. We guarantee that all appointments will begin and end on time.
It is important that new clients arrive at least 10
minutes before their scheduled appointment. This
allows time for the necessary paperwork to be
completed without taking time from the session.
If a client needs to change or cancel an appointment
we require 24 hours notice. If a client does not
inform us of changes or cancellations, then the full
cost of the service will be charged.
If a client arrives late, the staff will determine how much of the service can be provided. If the client is more then twenty minutes late then full payment for the scheduled service will be due.
©2007 PMAPT - MM18234