Frequently Asked Questions
Where are you located

Location

 

Q: Is this an online class?

A: No. We do not offer online classes. We like to keep the classes personable. Having online classes would also make it difficult to critique your hands-on skills.

 

Q: When and where are your classes?

A: I schedule all of my classes around my clients. Just let me know where you are located and I can come to you and provide training. I offer classes during the daytime and evening, 7 days a week. We travel to your home or office. Or you come to us (Gilbert).

 

Q: Where are you located?

A: We are located in Gilbert, Arizona.

 

 

 

 

Scheduling

 

Q: I searched your website and was unable to find a current schedule of classes.

A: The reason you weren't able to find a schedule is because all of our classes are individualized. They are scheduled for single (and groups) around your schedule.

 

Q: Do you offer classes on weekends or evenings during the week?

A: Classes are offered during the daytime as well as in the evening. Classes are also offered everyday of the week.

 

Q: I need a class by tomorrow. How soon can you get me in?

A: Last minute classes are what we specialize in. However, please understand that sometimes we may not able to accommodate you. Please call us immediately to find out what is available.

 

Q: Do you have any CPR classes forming soon?

A: Our classes are all scheduled around you. Depending on our calendar, because each week is different, we book at all different times. We come to your home or office. Or you come to us (Gilbert).

 

Q: How long is the class?

A: Generally, the class is NO more than 3 hours. It all depends on how many people are in the class. How many times you’ve taken the class and how well the class is remembering the information.

 

Q: I am the only one taking the class and I have had CPR training before. Is it still 3 hours long?

A: I normally judge the class by how much you know. So I start off saying the class will be three hours. That way the expectation is set. However, if you are picking up on the information and demonstrating the skills efficiently, we can be done in two (or less).

 

Q: When and where are your classes?

A: I schedule all of my classes around my clients. Just let me know where you are located and I can come to you and provide training. I offer classes during the daytime and evening, 7 days a week.

 

Q: How do I get a class scheduled?

A: When you are ready to schedule, call or email us to provide a couple a different dates & times that work best for your (and your group). I ask for two just in case I am already booked during your first choice. Remember, you'll need to set aside about 3 hours for the class.

 

Q: Can I reschedule my class for another day?

A: Yes, but please, as soon as you discover you need to reschedule, call immediately. This will not only save the instructor preparation time but also free up a time spot for someone else who may need a class.

 

Q: Can you do a class on a Saturday or Sunday?

A: YES

 

Price

 

Q: I was wondering if you come to the house for the classes and does it change the fees?

A: The only difference in price is a $10 “travel” fee. All cities in the Phoenix metropolitan area adds a flat $10. If you have a group of four or more people, that fee is waived.

 

 

Q: Is there a deposit?

A: At this time there is NO deposit required in order to schedule your class.

 

Q: Can you invoice my company?

A: Yes we can. However, payment will need to be received by the day of the class. Please call or email us for more information.

 

Q: What types of payments do you accept?

A: Cash, Check or Money Order.

Please make checks payable to: Personal Safety CPR

 

Q: How much does it cost?

A: The cost of the class also depends on the parts of CPR you need.

Are you doing Infant, Child, Adult CPR? First Aid? Babysitters Training?

 

It also depends on how many people will be taking the class with you. The more people in your group the better the price.

 

It is regularly $50.00 per person. Please see our price sheet.

 

For all of the individualized knowledge given in the comfort your home, at the length of the class, this price is very good.

 

Q: Is there a fee for rescheduling my class?

A: No. Not at this time. We understand that life happens and things come up that may interfere with previously made plans. Although, please remember, as soon as you discover you need to reschedule, call immediately. This will not only save the instructor preparation time but also free up a time spot for someone else who may need a class.

 

Q: Do you charge to come out to my home?

A: For individual classes, on top of the class fee, there is a $5 to $10 drive fee. Gilbert and Chandler is $5 any other cities in the Phoenix metropolitan area is $10. If you have a group of two or more people, that fee is waived.

 

 

Other

 

Q: Will I be certified for 2 years?

A: Our certification is good for ONE year. The reasoning for thit is, “if you don't use it you lose it”. It is best to refresh annually. When recertifying we"ll offer a re-cert discount for a year from now. So your second class would be a bit shorter (like a review) and it'll cost less too.

 

 

Q: My son/daughter would like to take the class with me. What is the age limit for children?

A: Everyone learns at a different pace. We love to include children in the class! Please let us know ahead of time so that we can provide children 10 and younger a “special certification award”.

 

Q: Do you offer class for Brownie troops, Girl and Boy Scouts?

A: Absolutely. Please call us to schedule. The price for this is $15 per child and there is a minimum of 8 scouts.

 

Q: Can you do our class at my house?

A: YES

 

Q: My daughter's 6th grade teacher would like for all 12 of her students to receive CPR and First Aid training during this upcoming school year. I was wondering how much you would charge for this?

A: The price for this is $15 per child and there is a minimum of 8 students.

 

Q: What is the number of people we have to have for the $15 fee?

A: Fifteen (15) people.

 

Q: How many people can fit into one training session?

A: This depends on the size of your facility or your home.

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