Resume. Pedro E. Guerrero.
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Summary of recent achievements and skills.
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Over 6 years experience using technologies such as VPN, DHCP, WINS, RRAS, RADIUS, Lotus Notes, MS Exchange, Citrix Winframe/Metaframe and Fax Server in a heterogeneous network environment including multi-domain NT/2000, Netware, AS400 and UNIX. |
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Replaced frame-relay network with VPN saving over $100,000 yearly. |
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Managed project migrating applications, data and users of acquired companies with no unplanned downtime. |
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Implemented Open License program with various vendors. |
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Implemented new contracts with ISP resulting in reduced costs and increased bandwidth. |
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Implemented comprehensive virus protection solution. |
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Implemented Citrix Metaframe server and application farm facilitating remote access to all business applications. |
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Managed project rewiring entire building for voice and data. |
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Implemented Lotus Notes based help desk application. |
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Bilingual: Spanish/English. |
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Experience building, installing, maintaining, and repairing computer and peripheral equipment. |
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Experienced in all Windows platforms, some UNIX and AS400. |
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Experience managing a diverse staff and at remote locations giving the utmost importance to customer service. |
Experience
March 2001-June 2003: ECI Telecom, Inc. and Enavis Networks, Inc. Fort Lauderdale, FL
IT Manager
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Enavis Networks was a spin-off of ECI Telecom which in December 2001 outsourced IT services to ECI and in January 2003 was merged back into ECI. All duties and responsibilities continued in addition to the management of a more complex environment. Responsible for all voice and data network functions including security and availability. Responsible for setting policies and ensuring department's compliance to ISO standards. Technical consultant to two other ECI spin-offs' newly formed IT departments and manager to both ECI and Enavis' IT departments. |
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Responsible for all aspects of Information Technology including remote offices and business application support. This was a hands-on management position; all duties and responsibilities of position below continue in addition to management. Responsible for department and company technology budget. |
July 1999-March 2001: ECI Telecom, Inc. Fort Lauderdale, FL.
Supervisor of Network Administration (NT/Netware)
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Assign and oversee day to day duties for four administrators and 7x24 help desk, responsible for all aspects of network, e-mail and system administration in a heterogeneous environment using Lotus Notes, AS400, Windows NT (multi-domain), Metaframe, UNIX, Netware and Windows 9X. |
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Responsible for selection of standard PC systems based on value, manageability and serviceability. |
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Interface with vendors and all types of users including office clerks, engineers and executives. |
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Responsible for network and data security, virus protection, backup and recovery. |
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Responsible for support and implementation of 7x24 global remote access services using RADIUS and VPN.. |
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Responsible for WWW and FTP servers. |
Oct. 1995-July 1999: ECI Telecom, Inc. Fort Lauderdale, FL.
Network Administrator (NT/Netware)
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Responsible the management of user accounts, file and print resources and daily backups. |
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Responsible for SW and HW selection, updates and maintenance of all NT and Netware servers and user systems. |
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Implemented multi-user Windows NT application servers based on Citrix Winframe and Tektronix��s WINDD serving Windows and UNIX clients. |
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Technical lead to other administrators and help desk. |
July 1995-July 1999: Guerrero Electronics, Davie FL
Owner and operator
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PC system manufacture, sales and service. Network Design and implementation. |
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Single person operation handling all aspects of the business, including purchasing, marketing, sales, manufacturing, customer service and accounting. |
Sept. 1992�VOct. 1995: ECI Telecom, Inc. Fort Lauderdale, FL
Hardware Engineer I (Compliance Engineer)
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Perform, validate and/or oversee Compliance Tests and generate Compliance Reports. |
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Interface with designers, vendors and other departments to ensure compliant products. |
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Design and implement test circuits as needed to facilitate Compliance Tests. Maintain and develop tests setups. |
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Program test instruments and interface with PC system for automated data collection. |
Dec. 1989�VSept 1992: Telematics International, Inc. Fort Lauderdale, FL
Associate Test Engineer
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Perform EMI, ESD, and Temperature testing. |
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Test for UL, TUV and CE compliance. Evaluate Power Supplies and Back-Plane's signals. Develop software facilitating testing and data collection. |
July 1988-Dec. 1989: Telematics International, Inc. Fort Lauderdale, FL
Engineering Technician
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Prototype construction, assist engineers with new product development and other lab duties. |
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Perform tests for Component Evaluation. |
Feb. 1988-July 1988: College full time.
April 1985-Feb. 1988: Clear Light Products. Pompano Beach, FL
Engineering Technician
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Design P. C. Board artwork, Silk-Screen, Mechanical Assembly, Schematic Entry and related documentation. |
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Construction, testing and troubleshooting to component level of prototypes. Assist in the implementation of Test Procedures. |
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Recommend and qualify components. |
March 1983-April 1985: Clear Light Products. Pompano Beach, FL
Electronic Technician
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Test, repair and troubleshoot to component level microprocessor based audiovisual equipment. |
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Assist in the training of new employees. Communicate directly with customers. |
Education
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Check Point Firewall 1 NG Administration. NBG, Fort Lauderdale FL. January 2003. |
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Coral PBX Administration. Tadiran Telecom, Clearwater FL, July 2002. |
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Making the Move to Exchange 2000. NetIQ/Compaq/Microsoft Technical Workshop, February 2001. |
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AS400 System Operator Training. In house training provided by IBM, August 2000. |
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Installing and Configuring Windows NT Workstation 4. Microsoft, November 1996. |
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Supporting Windows NT Server 3.51. Microsoft, June 1996. |
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Safety and EMC - European Compliance. Technical Workshop, August 1994. |
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BS Computer Science/Engineering. Nova-Southeastern University, in progress. |
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AA Engineering. Broward Community College, May 1992. |
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Design for Electromagnetic Compatibility. Hewlett Packard, Feb. 1990. |
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A.S. Electronic Engineering Technology. Broward Community College, May 1986. |
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Ongoing extensive self-directed study of relevant areas using Microsoft, Novell, etc. books and training materials. |
Other experience
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Repair of radio, TV and household appliances. Electrical installations. Assembly of all phases of electronic equipment. |