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| Address & Home number Available on demand - Spokane, WA 99218 EXPERIENCE PORTRAITS BY JOSEPH MCCOLLUM (current project) Part-time Artist doing professional drawings. XODE MULTIMEDIA (current project) Freelance 3D Scene Modeler THRIFTY CAR RENTAL, GEG (current profession) Customer Service Rep, Spokane, WA September 1998 - current Primary responsibilities : Rental agent, marketing, weekend supervisor, gas auditor. PUBLIC STORAGE MANAGEMENT, INC. Property Manager, Orlando, FL May 1995 - July 1997 Primary responsibilities included the basic operation of a small business. Tasks included: accounts payable, accounts receivable, both computer and manual file maintance, upkeep of both property and office and extensive customer service. AMERINATIONAL MANAGEMENT SERVICES Supervisor of Credit Management Division. Orlando, FL August 1992 - May 1995 Responsibilites included: Supervise and manage collection of past due accounts. Computerized file organization, transfer of files to major credit bureaus, client services, skip tracing. Also, conducted marketing and supervised office personnel. Accomplishments: Achieved first employee of the month status, conceived idea and procured automated dialing system to increase overall productivity and account volume, assisted in audio and visual marketing. EDUCATION COLONIAL HIGH SCHOOL Completed 1990 TRUE BLUE UNIVERSITY A week long seminar for Thrifty Car Rental Management covering: Marketing & Yield Management Y.K. KIM'S MARKETING SEMINARS Attended and implemented skills learned in five seminars. PUBLIC STORAGE TRAINING SEMINARS In depth and ongoing training dealing with problem solving, management and customer service. REFERENCES Both professional and personal references are available upon request. |
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