Schedule

Millennium DeZign strives to print all Clients' jobs according to our published schedule. Millennium DeZign reserves the right to adjust the schedule and/or charge additionally in the event that the Client fails to meet the agreed upon deadlines for delivery of information, materials, approvals, payments, and for changes and additions to the services outlined in the Client’s original order. The printing turnaround times listed on this site are only estimates. In the unlikely event that Millennium DeZign is late with the job, Millennium DeZign liability shall be limited to a 10% discount towards the client's next job, but the customer must request this credit . In no event will Millennium DeZign or its licensees assume liability for any damages beyond those set forth in this paragraph, or for any general, consequential, or special damages that are claimed to follow by reason of the lateness.

Cancellations

Canceled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order. Clients are responsible for all costs incurred to jobs canceled before our evening cutoff time of 3pm the day the order was placed. No refunds will be given for orders canceled after 6pm of the same business day the order was placed. All sales are final. Refunds are not available on orders unless files have not been prepared for printing and production has not commenced.

Payment Terms

ALL orders must be prepaid due to the speed of our turnaround.

Quotations/Estimates

Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.

Accuracy of Specifications

Quotations are based on the accuracy of the specifications provided. Millennium DeZign can re-quote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with Millennium DeZign are to the client's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.

Pre-designed Artwork

Millennium DeZign is not liable for the accuracy of any "pre-designed" artwork submitted by the Client. It is the Client's sole responsibility to proofread artwork and submit to Millennium DeZign materials, which are fully approved and print ready.

When placing a gang run order your final piece MAY be 1/16th to 1/8th" smaller than actual order size (excluding items smaller than 1/4 Page).

• When reordering, colors MAY be slightly different then original order.
• If files are submitted and do not meet our bleed specifications, Millennium DeZign reserves the right to add a border to the file(s).
• If files are submitted in RGB mode, you are authorizing Millennium DeZign to convert the file(s) to CMYK mode. (converting files from RGB to CMYK will cause color shifting)
• If we only receive one file for an order, we will assume that file is to be used for printing on both sides.
• We will only accept files emailed to [email protected] or uploaded through our website.

Design Services

Millennium DeZign agrees to provide the client all agreed graphic design and print services specified by client's order. The client shall be responsible for any and all fees in connection with such design services plus any reasonable and related additional services. Millennium DeZign will keep the Client informed of additional services that are required and obtain the Client's prior approval for any services that cause the total fees to exceed those outlined in the order form. Upon completion of the design, Millennium DeZign will provide the Client with a proof via web which shall be used by the Client. This layout is not intended as an exact color proof. An email or written agreement will be given to Millennium DeZign by the agreed upon time and date to ensure the delivery date of the final product. The Client is 100% responsible for payment of their job after email or written agreement has been given to Millennium DeZign. Millennium DeZign is not liable for errors in the Client's artwork or ad copy after the approval, as it is the Client's sole responsibility to insure the content of the proof conforms to their original design.

Alterations / Corrections

Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current rates. Millennium DeZign can not be held responsible for any mistake in alterations communicated verbally.

Rights and Ownership

All tangible materials in all circumstances remain the property of Millennium DeZign. All rights and ownership apply to preliminary concepts, works in progress, and finished material, whether the project is completed or canceled. The Client will be entitled to limited and specific usage rights of such materials only for the purpose of reproduction, after which all materials will be returned, unaltered, to Millennium DeZign within thirty (30) days of use. Upon Client's payment of all fees and expenses, Millennium DeZign will grant all reproduction and/or usage rights for all approved final materials created by Millennium DeZign for this project. If the Client wishes to make any additional use of the materials, the Client agrees to seek permission from Millennium DeZign and make such payments as are approved by the parties at that time. Where alterations or retakes are necessary, Millennium DeZign will be given the opportunity to make such changes at an agreed additional charge.

Printing

All Jobs are "gang printed". Millennium DeZign will reproduce color as closely as possible, but cannot exactly match color and density because of limitations in the printing process, as well as neighboring image ink requirements. Because there are a variety of cards and sizes run on a gang run, the ability to control color on press, depending on the positioning of your card, is extremely limited. This should be considered with submission critical color jobs. The accuracy of each color reproduction is guaranteed to be within 80-85% of the original work submitted. Please note if proofing over the web, the color is not accurate due to areas outside our control and yours, including but not limited to calibration of printers, monitors, proof stock and ink, color spectrum regarding range of colors and line screen. The alternative is for your job to run on its own. Please contact us for a price quotation.

Workmanship Guarantee
Millennium DeZign guarantees all orders to be within "gang run" specs and to be free of defects in workmanship. If any order does not match the generally accepted trade standards , we will reprint the same exact files only or issue the customer a credit at our discretion.

Cutting

Because of other limitations with the Gang-Run printing process, the accuracy of cutting is not guaranteed and by placing an order with Millennium DeZign you agree to this limitation. The Gang-Run printing process that we use does not include a bleed area for printing, unlike conventional printing. This means that all jobs are printed at the size that is ordered, but they are cut inside slightly to avoid excess from the job next to it. We accept no responsibility for size variations below or above 1/16" to 1/8". Under no circumstances will a reprint be honored for size variations that have occurred during the printing process within these specifications.

Overruns/Under runs
Millennium DeZign will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. In the event of an under run, Millennium DeZign will bill for the actual quantity delivered. The generally accepted trade practice is plus or minus 5%.

Taglines

Millennium DeZign reserves the right to tag all orders 4x6 or larger. You may request to have it removed for a cost of $25 per file. Tagline: Print | (703)928-0247 | www.geocities.com/millenniumdezign

Shipping

In the event the Client requires delivery / shipping, Millennium DeZign will send the job using third party companies such as Federal Express, UPS or a courier service. In the event that a third party shipper is responsible for lateness of or damage to the client's job, Millennium DeZign will not be liable for any resulting damages. Charges for delivery of materials and supplies from the client or the clients’ supplier to Millennium DeZign are not included in quotations unless specified.

Shipping & Postal Delivery Times

Millennium DeZign has no control over the U.S. Postal Service, United Parcel Service or any other common carriers' delivery schedules and cannot guarantee when mail or shipments deposited with or released to these carriers will be delivered.

Postal Regulations

You are 100% responsible for complying with current postal regulations.

Right to Refuse

Our print company reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. Client expressly understands that Millennium DeZign, its subsidiaries, agents, employs and/or parent company, is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The Client represents and guarantees they have proper and legal title of all matter (of any form) submitted to our print company for printing and/or publication. Client further understands that Millennium DeZign will rely upon such representation as grounds to engage in the mass printing and/or publication of Client’s material.

Errors

In the event that an error is discovered in the Client's job after printing, Client bares sole financial responsibility and must pay in full for the job. Client agrees that, in the event Millennium DeZign is liable for an error in quality of print in the Client’s card, liability shall be limited to full credit for the re-print of the client's job no later than one (1) week after submission of claim letter by Client. To qualify for a credit, client must submit a claim in writing to Millennium DeZign within three (3) days of receipt of the job. In no event will Millennium DeZign or its licensees be liable for any damages beyond those set forth in this paragraph, or for any general, consequential or special damages that are claimed to follow by reason of the error. Millennium DeZign is not liable for failure to print the Client's job because of flood, fire, riots, strikes, national holidays, and shortages of material, orders of government, failure of transportation, illness, acts of god or other causes beyond the control of Millennium DeZign. In such an event, this agreement will be suspended during the period of inability to perform and the terms extended for a like period. Neither party shall be liable to the other because of this suspension.

Indemnification

The customer will indemnify and hold harmless the printer, Millennium DeZign, its subsidiaries, agents, employees, officers and/or parent company, from any and all loss, cost expense, and damages on any and all manner of claims, demands, actions and proceeding that may be instituted, whether known or unknown, against Millennium DeZign on the grounds that said printing violates any copyright or any proprietary right of any person or entity.

Billing Penalties

There will be a $35 charge for all returned checks.

Samples

The Client will provide Millennium DeZign with samples of each printed or manufactured design. Millennium DeZign reserves the right to distribute free samples of the Client's printed material. Millennium DeZign may use your product for samples or advertising purposes.

Will Call

Will Call orders will be kept for 30 days from the delivery of the notification phone call. Orders left at Millennium DeZign for more than 30 days will be considered abandoned and be recycled.

By placing an order with Millennium DeZign, you are agreeing to all of our terms and conditions.

For questions or concerns please call (703) 928-0247.

Millennium DeZign, Legal Team