[1] How do I apply?
Click here and fill out the one page application form. A Bankcard representative will contact you shortly to review any questions you may have. Call 1-877-294-8739

[2] What if my application is declined?
Very few applications are declined.

[3] Do I receive any training on the equipment or software?
Training is an integral part of the service.

[4] Is there a technical support number to call if I need help?
Toll free customer service is available 24 hours a day 365 days a year.

[5] How long does it take for the funds to reach my account?
The funds will be in at your bank in 2 business days

To ask any other questions feel free to contact us at 1-877-294-8739 or email info

Glossary;

Batch - A collection of transactions that have been made in a single day. With real-time processing we do the batching automatically for you.

Capture - The submission of credit card transaction to be processed by the merchant provider or merchant account holder. This is used to check the funds availability on the credit card submitted.

Charge Back - This is a charge declined from a customer or credit card holder. Your customers credit card issuer will handle the matter and you must show some proof that the services and/or products was delivered in the manner you both agreed upon. If the cardholder wins, then the money is taken out of your account.

Credit Card Fee (Discount Rate) - This is the fee that is charged by Visa, MasterCard, Discover or American Express.

E-commerce - This pertains to doing business transactions, sales, and refunds online.

Issuing Bank - This is the bank that issues the customer the credit card and funds your account when you make a charge to one of their accounts. They will then bill their customers for the debit on their card.

Merchant Provider (Processor) - This is a company that will offer you a merchant account. They have a relationship with their sponsored bank to give you a merchant account.

Merchant Account - A merchant account is a relationship and a trust you have with a bank that has agreed to allow you to charge people's credit card, while they honor it and deposit the funds into your account. The bank is responsible for debiting the funds from the customer and depositing it into your account.

Monthly Minimum - The majority of merchant providers have a monthly minimum. This is a fee that is imposed if your credit card charges (Discount Rate) do not add up to their monthly minimum. For example, your monthly minimum is $25 a month. 2.25% for charging the card and 29 cents for the transaction, which equals $2.54. $25.00 - $2.54= 22.46, you would be charged $22.46 for that particular month.

Point of Sale Terminal (POS) - Is a little device that allows you to slide the credit card through to make a charge. This is what most retail stores have. It is fast, easy and accurate to make a charge on a customer's credit card within seconds. It is also known as a terminal machine.