Index of /matthew_lau2002/Downloads

 Name                    Last modified       Size  Description

 Parent Directory        18-Sep-2009 13:18      -  
 Analysis.ppt            07-Jan-2004 16:52   113k  
 Assign_ref.doc          12-Apr-2005 17:57   283k  
 LT2.ppt                 25-Mar-2004 18:58   176k  
 LT2_Exer.doc            12-Aug-2003 21:05    31k  
 MR_issues.pdf           03-Apr-2006 02:13   630k  
 MR_issues2.pdf          03-Apr-2006 02:13   2.2M  
 MR_issues3.doc          03-Apr-2006 02:14    68k  
 MR_issues4.pdf          03-Apr-2006 02:14    56k  
 Q2Focus_group_techno..> 06-Apr-2006 03:19    51k  
 Q2focus_group_GSS.pdf   06-Apr-2006 03:17   305k  
 Q2focus_group_GSS2.pdf  06-Apr-2006 03:18   168k  
 Q2focus_group_webcas..> 06-Apr-2006 03:17   260k  
 Satisfaction_churchi..> 12-Apr-2005 20:04   1.1M  
 Satisfaction_rating.pdf 12-Apr-2005 18:10   309k  
 Statistics.ppt          10-Sep-2004 10:00   133k  
 Westbrook_satisfacti..> 12-Apr-2005 18:08   708k  
 case_sty.doc            14-Apr-2004 19:17    39k  
 factor_analysis.pdf     15-Dec-2004 23:41   298k  
 satisfaction-Fornell..> 12-Apr-2005 20:13   2.2M  
 satisfaction.doc        12-Apr-2005 18:24   424k  
 sensitive_issues.doc    12-Jan-2005 21:55    42k