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Our Services
Refund Policy...
Macro-Support believes in helping its customers as far as possible, and has therefore a liberal refund policy. When you buy our services, your purchase is covered by our 30-days money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We render sterling services to thousands of customers daily to add on to our list of happy and satisfied customers worldwide and that is why we can afford to provide you this special 30-days money back guarantee with strong certainty.:
Under this policy:
1. In case you are not satisfied with the service received, you must bring it to the notice of our customer service within 30 days of making your purchase. The Customer Service Team after looking into your complaint will take an appropriate decision.
2. You may contact us at [email protected] or [email protected] within 30 days of your purchase to receive a refund.
3. Upon refund of the full amount, the software & support service plan will get demolished and for availing any new service plan, a fresh purchase has to be made.
4. No cancellations are entertained for those service packages that the Macro-Support Technologies marketing team has obtained on special occasions like Christmas, New Year, Good Friday, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.
5. Our refund policy applies only to services purchased directly from us only.
How can you obtain a refund?
To request a refund, simply contact us with your purchase details within 30 days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you're requesting a refund - we take customer feedback very seriously and use it to constantly improve the quality of service.
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