ABOUT SERINA AND HER LUV 4 PETZ

My name is Serina Bauwens and I've been involved with animals for most of my life. As a kid I always had a love for animals and had to have as many as my parents would allow! I grew up always having at least one dog and cat and usually a pocket pet or two. At home I couldnt get enough of my animals, so I also volunteered at the Animal Shelter throughout my teen years.

In the last few years I have broadened my love for pets and have taken on an interest in saltwater & freshwater aquariums, snakes and reptiles, and rabbits. Having them in my home as adored and loved pets :)

People who know me always say one of my most distinguished characteristics is my love for animals. At the local Animal Shelter it also did not take long for them to recognize this..... When I would go in to routinely visit with the dogs and cats- they would instantly tell me of the wounded, ill, and disabled animals. Each time, I was always told they knew that they couldnt think of a better home for them to go home to! I have rescued 3 legged cats, dogs that were sick and only had a little time to live that were going to be put to sleep, and many other disadvantage- but just as loveable- pets!

I will be completing even more education in the pet sitting field in the next few months. This will include Pet CPR & First Aid, Certification, and enrollment into many other Pet Sitting Memberships so that I can serve you even better!

In addition, I have a great awareness of what it takes to run a high quality business. I am a Senior at Butte College with a major in Business.

REFERENCES

To Whom it may concerns,
I'd like to recommend Serina Bauwens as a pet sitter. She has taken care of our dog several times while we were a way. Our dog was happy and healthy when we came back! Ever since then when Serina comes to visit our dog only has eyes for her. All she wants to do is sit in her lap and follow her every where. Serina is reliable and trust worthy. I would definetely recommend and refer her.

Carol Brookshire & Mitize

P.S. I included a picture of Mitz for you.

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This letter is to recommend Serina as a wonderful pet sitter. I have used her a couple of times when I've gone out of town and she manages to handle all 4 of my cats, dog, and fish. She is very attentive, responsible, and loving when she watches them. I feel a lot better knowing she is taking care of them when Im gone.

Sincerely,
Jean & Charlie

SERVICE PERFORMANCE

In order to ensure the best quality service possible, we do NOT have any employees. Serina & Tim, the owners, perform all of your pet care personally.

WE STRICTLY FOLLOW THESE STANDARDS FROM PSI:

- The sitter provides references.
- The sitter has experience in caring for pets and is clearly mindful of their safety and well-being.
- The sitter provides written literature describing services and stating fees.
- The sitter visits the client's home before the first pet sitting assignment to meet the pets and get detailed information about their care.
- The sitter shows a positive attitude during the initial meeting and seems comfortable and competent dealing with animals
. - The sitter wants to learn as much as possible about the animals in his or her care.
- The sitter provides a service contract which specifies services and fees.
- The sitter is courteous, interested and well informed.
- The sitter takes precautions to make sure a client's absence from home is not detected because of any careless actions or disclosures by the sitter.
- The sitter conducts business with honesty and integrity and observes all federal, state and local laws pertaining to business operations and animal care.
- The sitter has a veterinarian on call for emergency services.
- The sitter has a contingency plan for pet care in case of inclement weather or personal illness.
- The sitting services provides initial and ongoing training for it's sitters.
- The sitter calls to confirm or has the client call to confirm the client has returned home as scheduled.
- The sitter refrains from criticizing competitors.
- The sitter provides a service rating form for clients. - The sitter exhibits courtesy and professionalism in all dealings with staff members, customers and industry colleagues so as to present the pet sitter and the pet sitting industry favorably and positively.
- The sitter keeps regular office hours and answers clients inquiries and complaints promptly.

!!SOME OF MY VERY LOVED PETS!!

*Yes, my dogs and cat all play and sleep together :)*

CONTACT AND APPOINTMENT INFORMATION

E-mail: [email protected]
Call: (530)965-0886.

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