Some of Our Courses Available:
Problem Solving and Decision Making
Course Content:
- Problem Solving - Tools for cause/effect analysis
- Decision Making - Tools for choosing the most effective option
- Implementation - A tool for increasing the success of the planning
process
- Situation Review - A process for clarifying issues
Facilitation Skills
Course Content:
- Facilitation Model
- Types of Intervention
- Planning the Facilitation
- Handling Difficult Situations
- Types of Meetings
- Group Processes
- Team Decision Making
- Feedback Skills
Team Building
Course Content:
- Why Use Teams
- Types of Teams
- Team Process Skills
- Consensus Decision Making
- Conducting Team Meetings
- Developing a Team Charter
- Clarifying Roles
- Developing Team Action Plans
- Assessing Team Effectiveness
- Planning for Team Improvement
Effective Meetings
Course Content:
- Planning for Meetings
- Identification of Roles for Meeting Participants
- Facilitation Skills
- Handling Difficult Situations
- Developing Agendas
- Group Dynamics
- Six Types of Meetings
- Testing Meeting Effectiveness
Interpersonal Skills
Course Content:
- Principles of Communication
- Barriers to Communication
- Identification and Clarification of Values
- Group Dynamics
- One-Way Communication
- Listening and Paraphrasing
- Presentation and Communication Skills
- Evolution of Process
Innovation
Course Content:
- Identifying Innovative Opportunities
- Idea Generation Techniques
- Fostering an Innovative Climate
- Persuading and Selling Ideas
- Implementation of Ideas
Presentation Skills
Course Content:
- Types of Presentations
- Principles of Presentations
- Informational Presentation Outline
- Using Presentation Support Tools
- Persuasive Presentation Skills
- Tips for Presentation
- Handling Questions and Answer Sessions
- Feedback Principles and Techniques
All of the above courses are camera-ready and are presently available.
They can be modified to meet a client's specific needs, whether it be time
or content changes. Standard course materials include a participants
manual, various group/individual exercises and applications as well as
applicable case studies.
We have also custom designed a number of courses to meet a client's
specific needs. Whether adapting existing courses or creating a course to
tailor to their particular requirements and values, the course directly
addresses the organisational demands.
Please note that the courses detailed above are the most requested
courses, and not the only workshops taught by Lorne Plunkett &
Associates Ltd. For further information, please contact us.
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