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Objective
Locate a company who's goals are the same as mine, succeeding. Becoming a team leader and a team partner.
Education
| 1996 - 2000 University of Northern Colorado Greeley, CO |
| Recieved Bachelor Degree in Business Administration with an emphasis in Computer Information Systems. |
Work experience
| 5/99-12/99 Sykes Enterprises Greeley, CO |
| Technical Assistance; Customer Service; Provided a suitable amount of technical assistance as well as met customer needs. Assisted customers with download issues. Soft skills obtained from online resales. |
| 8/98-4/99 Startek Greeley, CO |
| Technical Assistance; Resource; Provided technical assistance to customers. Resource support for employees. Support for ISP connection and maintenance. |
| 11/97-8/98 OfficeTeam Denver, CO |
| Customer Service Representative; Lead Customer Service Representative for BFI Medical Waste. Dispatch for pickup of Medical Waste. |
| 08/00-Present Graebel Van Lines Inc. |
| Information Technology; Support Desk; Hardware / Software support for a Windows 95, 98, NT, 2000, and XP environment. Some Unix experience. |
Computer Experience
Languages: Visual Basic 5.0; Visual C++; Access 97, 2000; Oracle
Operating Systems: MS Windows 95/98 2000 Professional; NT 4.0 Workstation and Server;XP; Corel Linux 2.0; Basic Macintosh; Basic Unix
Software:Extensive MS Office 97 & 2000(Word, Excel, Access, PowerPoint, Exchange, Outlook); MS Works; Citrix ICA Client; Macromedia Flash-Dreamweaver 4.0; Smartdraw; Net Objects Fusion 3,4, and 5; Cold Fusion 4.0; Visio 2000; MS FrontPage; Adobe Photoshop; CorelDraw 5.0: Citrix; Netscape Mail;
Hardware: Proficient with hardware replacement, upgrade, and building of Personal Computers. CSU-DSU; Cisco Routers; Unisys Servers; Lanpress
Other: Systems Analysis and designing of an expert system with the use of Instant-Tea; Decision Support Systems; Networking Essentials; TCP/IP; P3; Dial-up Networking; WS_FTP 95; Winfield Rating ; Lanpress
Professional memberships
Member of the: CMA (Computer Management Association);
AITP (Association of Information Technology Professionals)
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