MIS 6625 - Database & Knowledge Management

Prof. Alexander Korogodsky
973-723-8456
[email protected]

Course Outline, Schedule & Grading Philosophy

Literature

  1. Working Knowledge by Thomas Davenport and Laurence Prusak, Harvard Business School Press, ISBN 1-57851-301-4.

  2. Case Book for MIS6625

Lecture materials

Course philosophy

Setting the stage

 Introduction to KM

KM Participants, Roles, Challenges

Knowledge Organizations

Knowledge Processes. Generation. Codification. Transfer. 

Topology of tools

 Technology in Knowledge Management-1 Technology in Knowledge Management-2

Technology in Knowledge Management-3

 KM Program and Strategy Management

Framework Slides

CASES for Team Presentations and Individual Papers

CASE 1. DaimlerChrysler Knowledge Management Strategy 
CASE 2. Napster and MP3: Redefining the Music Industry 
CASE 3. The World Bank and Knowledge Management: The Case of the Urban Services Thematic Group 
CASE 4. Buckman Laboratories (A and B)
CASE 5. Knowledge Management at Andersen Consulting 
CASE 6. KPMG Peat Marwick U.S.: One Giant Brain 
CASE 7. Intevis: Knowledge Brokering in the Semiconductor Design Community 
CASE 8. Grey Worldwide: Strategic Repositioning Through CRM 
CASE 9. Learning From Collaboration: Knowledge and Networks in the Biotechnology 

CASE A. Data to Knowledge to Results: Building an Analytic Capability 
CASE B. Why Information Technology Inspired But Cannot Deliver Knowledge Management 
CASE C. The Eleven Deadliest Sins of Knowledge Management

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