| Kelsey Lauren Leigh |
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| FACILITATOR/INSTRUCTOR |
| Soft Skills Proprietary Systems Training Sales Training Web-based learning |
| Sales Training Telesales Training Banking & Mortgage Processing Health Care Insurance Wireless Communications Credit Card Services |
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| ACCENTURE LEARNING/THE TRAINING ASSOCIATES GE CONSUMER FINANCE - JC PENNY DUAL CARD- Facilitate wave 1 & wave 2 of PLCC credit card conversion to Dual Card. AT&T/CINGULAR- Facilitate systems training for wireless activations as well as selling skills process to New Hires |
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| ACCENTURE LEARNING/THE TRAINING ASSOCIATES GE CONSUMER FINANCE - HOME FINANCE Facilitate New Hire Onboarding to Loan Originators WELLS FARGO Facilitate Institutional Lending & Mortgage Processing to New Hires Facilitate national conversion to LPS system to closing and funding departments BANK OF AMERICA Facilitate Advanced Mortgage Training and Marketing to Personal Bankers and Branch Managers |
| KEI PEARSON/THE TRAINING ASSOCIATES MEDICARE: Government contract- Facilitate regional roll-out to train 1200 CSR's to answer Tier 1 Medicare single initiative hotline |
| Current Client Projects: |
| Banking & Mortgage: |
| Health Insurance: |
| Wireless Communications: Credit Card Services: |
| National & Regional |
| Consultant |