ILS Assignment

LIS 688C�������������������������������������������������������������������������������������������������������� ���������� Jonathan Eaker

ILS Selection

����������� An academic library needs the best Integrated Library System (ILS) available to serve its users and staff. Since the ILS is the interface and backbone to most of the operations that go on in the library it is essential that it runs well and handles all the responsibilities that the library needs. I have read through some of the literature about ILS selection and read up on the various companies and their products and I will present an overview of the products and the some other factors to consider when choosing our system. The selection of our new ILS is very important and requires as much thought and input as is possible, this document is meant as a be guide to our searching process.

����������� In 1997 the University of Iowa was looking for a new ILS and they produced a detailed paper, the Integrated Library System Migration Study Steering Committee: Report & Recommendations(http://www.lib.uiowa.edu/oasis/ils/report_12.18.97/report_12.18.97_txt.html). This report, while outdated in some parts, goes in depth to all the issues and considerations for selecting a new ILS. This along with Stephan Karetzky�s �Choosing an Automated System� provided the basis on which I looked at each of the products out on the market.

����������� I have found 3 ILS�s in the market which I think offer us the best products and the best set of features for our users and our library. Sirsi�s Unicorn (http://www.sirsi.com/Sirsiproducts/unicorn.html), Ex Libris� Aleph 500 (http://www.exlibris-usa.com/aleph.htm), and Innovative Interfaces� Millennium (http://www.iii.com/mill/index.shtml) would all be good choices for our future system. Each of the companies has been on the market for over twenty years and they have proven their reliability and usefulness as well showing they continue to upgrade their products with the new innovations. Each system has its own strengths and I will discuss them in the following paragraphs.

����������� Sirsi�s Unicorn is a well rounded system that is used in academic libraries of all sizes, a list of Sirsi�s clients (this does include users of products other than Unicorn also) is available on their webpage (http://www.sirsi.com/Sirsiclients/academicclients.html). It is made to run on both Unix and Windows which allows us to choose which OS we would like to have for our system. It is also created so that new modules can be added and updated and API�s that are flexible enough to allow us to use some of our own software so that we don�t need to update. It will also run on most of the major server hardware in use, again allowing us to choose which we prefer.They also have their system in tailored versions, with the Unicorn Consorti being most useful for us.

����������� Sirsi�s OPAC is named iBistro (with an online component, iLink) provides access to the catalog both in the building and online. It allows for easy searching of the catalog and allows the library to put any other information they want about the holdings. The Unicorn package�� provides graphical and textual training for their product to help teach those staff members who may still be hesitant to use the computer system or are concerned about changing to different system. They also provide thorough documentation and even a short training program at their headquarters if needed. One of their products, Sirsi Voice Automation (SVA), contacts users about overdue books or holdings that have come in or any other announcement the library wishes to make. Doing this automatically reduces staff time from these tasks while ensuring library lending operations run smoothly.

����������� Ex Libris� Aleph 500 ILS would be another good choice to replace our current system. The OPAC is flexible, allowing us to include any information which we want with our holdings. They have a module called ADAM (Aleph Digital Asset Module) which allows many options for creating digitizing parts of our collection. It allows digital documents to be scanned and added to the collection with ease and they also say that the text of these documents can be searched. The Ex Libris software allows for the sharing of client data and allowing or limiting the use of a particular client in some part of the library system.

����������� The people at Ex Libris tout the hardware/software architecture of the Aleph 500 a lot, and from what they say it sounds like a well developed system. It�s structured in a way that allows any piece to be upgraded or repaired without taking down the entire system. It is Oracle based, while restricting us to one platform, my past experience with Oracle would make it my first choice anyway. They are developing a new structure for their system hierarchy which should make us a little hesitant, but the new system sounds like an improvement. I think adding an XML services layer is great idea, my experience with XML in other applications has been very positive. And the API�s will directly interact with the XML layer which should make new modules quick and easy to add.

����������� Innovative Interfaces� Millennium is the final ILS I have selected for us to consider. It also is a major supplier or ILS�s to academic libraries. On thing that Innovative Interfaces is very proud of is their Java based software. Being Java based does allow it to run on any hardware and OS out there allowing us to make those decisions ourselves. The pictures of their GUI�s, for both the patrons and the staff, look like the best of all the choices. The OPAC looks very easy to understand and user friendly and the interface for the staff, appears to clear and organized. They have created a number of different tools for the OPAC which would allow us to use it any way we want. The most interesting of these being AirPAC which allows users to search the catalog or place holds from their mobile phone or PDA. Like the Ex Libris they use XML, here as a server for the catalog so that you can search and sort them by many different criteria.

����������� These are just preliminary choices I have made after looking at all the systems out there today. These three are well respected and have been in the market for a long time. To make a final decision on which ILS to choose we need to take a deeper look at what we need and want in a system. We also need to take a better look at each of the systems to see if they really provide what they say they do.

����������� In order to see what we think we need in a new ILS I suggest we give all librarians and library staff a short questionnaire. It should just ask what features you would like that we don�t have now, and what do we have now that we don�t use or need. If we get good participation this should help us focus on the things we need and the things we don�t want to pay extra for. I also suggest we have key members of each of the library sections look at the actual systems to see if it provides what they need for their area. There is no substitute for actually using a system but by observing it in action we can get a better idea how it actually works. We should also ask libraries who already use the 3 systems how they like it, how has it helped them, and if there are drawbacks. It would be nice if we talked to libraries of similar size and type as ours, and since each of the 3 ILS�s I have chosen are widely used that shouldn�t be too difficult.

����������� We need the staff to help us decide which ILS is right for us. They use it every day and they work with the patrons who use it every day, so they know what is working well and what needs to be improved. They also have the best understanding of our collection and our system so we need them to be involved. We should, in addition to the questionnaire and having people from each section on the final decision making team, make the selection process open so that anyone can see what we are looking at and what we are considering so that they can offer their input at any time. This is just the beginning of our search, but these steps should allow us to get everyone involved and make the best choice for our library.

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