Unit 2:
Unit code:
QCF Level 2:
Credit value:
Guided learning hours: 30
Working in the IT Industry
J/601/3202
BTEC First
5
Aim and purpose
The aim of this unit is to ensure that learners have knowledge of the available job roles involving professional
IT and the characteristics employers demand in the IT industry.
Unit introduction
With the IT industry continuing to grow and computers becoming increasingly fundamental to how
organisations function, employers are increasingly looking for people with specialised knowledge. In addition,
businesses are also looking for certain ‘soft skills’ which enable an individual to function more effectively as part
of an organisation.
Soft skills relate to an individuals ability to communicate and work effectively with others, use appropriate
language, be dependable and conscientious, and generally behave in an acceptable manner in the workplace.
Soft skills complement hard skills, which are the knowledge, understanding and technical skills required to
carry out a job. It is this combination of technical and soft skills which can improve a person’s employability.
