Executive Project / Process Manager experienced in the management of complex projects, business analysis, organizational change management, information security, process reengineering, strategic planning, outsourcing, training, Software Quality Assurance (SQA) and Software Engineering Institute Capability Maturity Model (SEI CMM) attainment across industries.

Proven Record: Managed a 30 month $4.1 million SEI CMM Level 2 project for a 2,500 person organization. Led 32 reports in delivering the project on time and $200K under budget.

Directed a 24-month multimillion SEI CMM Level 2 project for a 700-person organization in the Global Credit Risk division of a major NYC bank

Seasoned Expert and IT Consultant with ability to translate technical terminology and processes into sold business results:

• Fueled savings by defining/outsourcing applications to India and Canada; achieved 40% efficiency improvement
• Gathered requirements, built tactical plan, trained 1,200 person IS community and implemented verification tools

Proven Leader skilled in implementing organizational change and securing executive management endorsement:

• Spearheaded communication, standarized metrics and trained management as process champions to facilitate change
• Identified life-cycle gaps and fostered business culture shift to enhance market share in highly competitive arena

Results-focused Professional whose attention to detail, management expertise and in-depth knowledge provide impetus to static organizations and improve processes to generate unprecedented outcomes.

• Repeatedly recognized with top performance awards and consistently meets or exceeds project deadlines and specifications.

Highlights

Led 6 large groups with a large NYC financial organization to SEI CMM / CMMI Level 2 within 2 years.

Led two major outsourced organizations to SEI CMM Levels 2 and 3. The projects were contractual requirements and completed on a very aggressive schedule and within budget. Established and chaired the Software Engineering Process Group (SEPG). Regularly mentored executive management on their key responsibilities for SEI CMM attainment.

Assisted a large insurance provider with the implementation of a Quality Management organization to provide guidance for application development.

Worked with several large clients such as AOL-Time Warner, Toys R US and Viacom to use the Internet/Intranet to add value and provide strategic business advantage. A customized plan helped solve internet business problems with forward thinking IT strategies including performance and security.

International experience. Mentored several consultants in Sao Paulo, Brazil on an assessment of the application development division of a major multinational conglomerate.

Skills. Exceptionally strong written and verbal communications. Highly personable and capable of working with executives and middle management. Proficient in solving problems and implementing solutions under tight deadlines. Hands-on executive project manager, capable of efficiently managing people and budgets in complex environments.

Professional Experience

JP Morgan Chase
New York, New York

Process / Project Manager
August 2003 to December 2005

• Led 6 large-scale teams in a $10+ million project critical to regulatory compliance
• Project managed the roll out and institutionalization of the software development processes required for SEI CMM Level 2
  • Leading efforts on process streamlining, optimization and automation
• Directed program managers throughout the organization to ensure process and security compliance for the Credit Risk projects
• Mentored Project Managers and Business Analysts on software development process as well as Sarbanes-Oxley – definition, purpose and execution.
  • Participation in Estimation and Planning for financial projects
• Oversaw a basic Software Metrics Program implementation throughout the organization
• Conducted regular seminars on SDLC process and security controls related to Sarbanes-Oxley
• Provided training on software quality management and process areas
  • Conducted train the trainer sessions
• Performed and monitored periodic security and process quality reviews for key development projects
• Built and managed a Software Quality Assurance (SQA) function; mentoring over 50 SQA reviewers
  

International Business Machines
Piscataway, New Jersey

Executive Project Manager
March 2001 to August 2003

• Managed the Software Engineering Institute/Capability Maturity Model (SEI SW-CMM) Level 2 and 3 attainment projects for a multimillion, ten year outsourcing contract supported by approximately 1500 IT professionals.
• Responsible for the development and account-wide deployment of ADM processes, metrics, tools, and methodology.
• Managed the outsourcing model at IBM. This included multiple software development projects undertaken with strategic offshore and onshore outsourcing partners.
• Architected access security controls for off shore resources and subcontractors.
• Regularly interfaced with executives and senior delivery management mentoring them in their key responsibilities as change agents and champions of process.
• The project budget was $4.1M. There were 27 FTEs for the 30 month project as well as two trainers and three internal consultants.
• Oversaw successful SEI Assessment - team of 10 and a buget of $942K.

International Business Machines
Pine Brook, New Jersey

Executive Project Manager
January 1998 to March 2001

• Managed the Software Engineering Institute/Capability Maturity Model (SEI SW-CMM) Level 2 and 3 attainment projects for a multimillion, five year outsourcing contract supported by approximately 800 IT professionals.
• Responsibilities spanned the Level 2 and 3 Key Process Areas (KPAs) as well as the cultural and communication requirements. Directly managed a team of ten process developers and one metrics specialist.
• The project budget for Level 2 attainment was $3.1M. There were 17 FTEs and three internal consultants for the 22 month project. The project budget for Level 3 attainment was $2.3M with 19 FTEs for the 15 month project.

International Business Machines
Roseland , New Jersey

Executive Project Manager
November 1996 to December 1997

• Implemented a Quality Management organization for a large insurance provider to provide guidance for application software development.
• The 13 month project was for an IT community of approximately 700 designers, analysts, testers and programmers. I managed 7 internal and customer FTEs with a budget of $740K.

Sequent Computers, Inc.
New York, New York

Enterprise System Architect
August 1995 to November 1996

• Managed a staff of five IT professionals and four sales professionals in the marketing of large Unix servers to senior IT executives. Identified for clients -- Toys R US, Time Warner and Viacom -- how the Internet/Intranet could add value and provide strategic business advantage.

International Business Machines
Southbury, CT

Senior IT Consultant
January 1991 to August 1995

• Assisted clients in making Information Technology (IT) a vital and cost effective means of improving and growing their business.
• Executed engagements encompassing several approaches ranging from strategic alignment of IT with the business to Decision Support Systems to application redevelopment.

Education

• Completed 15 graduate credits towared an Masters of Science - Computer Science, New Jersey Institute of Technology, Newark, NJ
• Bachelor of Arts History, St. John’s University, Jamaica, NY
  

Professional Development

• Project Management Institute
• CISSP (Candidate)
• American Society for Quality (ASQ)
• Information Systems Security Association (ISSA)
• Information Systems Audit and Control Association (ISACA)
• IEEE