| Objective |
| To Secure a Position in the Vocational Rehabilitation Field with either State, Federal or Private Employment |
| Experience |
| February 1997-May 2001 Wisconsin Department of Workforce Development Division of Vocational Rehabilitation. |
| Education |
| 03-2003 to present looking for work at home opportunity. 09-2002 to 03-2003 California state University Sacramento. School of Education, Graduate School majoring in Vocational Rehabilitation Counseling. 09-1990 09-1995 University of Wisconsin Madison. Bachelors of Science in Rehabilitation Psychology |
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| Consumer Services Specialist Develop and Implement the WI Vocational Rehabilitation Single Point of Contact (800 #). Single Point of Contact as mandated by the Work Incentives Improvement Act, to provide consistent information for consumers throughout the state. To assist in the application process, provide resources, referrals and information. Develop Excel file to list types of calls, examine information and develop script for consistency in responses to calls. Report to Bureau using consumer satisfaction surveys. |
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| Team Leader for the Communications and Culture Re-engineering Implementation: Develop Training Modules to introduce counselors to the "New DVR". By using Microsoft PowerPoint's slide shows, Newsletters, batch e-mailing and Internet based Discussion Group. Special one-on-one training for individuals with disabilities. Develop charge and responsibilities for new positions in accordance with WIIA. Follow-up with counselors concerning the key changes (i.e. consumer empowerment, electronic process and cultural sensitivity specifically the culture of the disabled) |
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| Pathways to Independence Advisory Council Member: Work with team to develop advisory team Mission, selection process, facilitation and reporting methods. With the assistance of the team our charge was to gather consumer information and develop reports. Division of Vocational Rehabilitation responsibilities: Develop Internet web site, gather information from PTI participants and organizations, present reports to DVR and Department of Health and Family Services (DHFS) via Microsoft PowerPoint, Microsoft Excel and Microsoft Word for handouts. |
| DVR Assistant Coordinator for Internet And Intranet: Design and Develop, author and maintain several different portions of the divisions WebSite. Develop Discussion Group for DVR counselors a great way for the entire state to put in Questions and Answers. Discussion groups were made with both Accountability (name automatically entered) and Indiscriminate (no names) the latter really provided a lot of criticisms some constructive others just venting. |
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| Awards: Recognized by Gov. Tommy G. Thompson (now Secretary of Health and Human Services) in the 2000 State of the State Address for my work in the Pathways to Independence project. (Many more upon request) |
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| References upon Request |
| Resume for Ken Adell |