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These help pages have been created to answer any questions
you may have about different aspects of our casino. In these pages you will find
information about financial transactions, system requirements, legal aspects,
game rules, etc.
If you do not find a suitable answer to your question in the help section please
contact customer support through our e-mail
or by calling (809) 549-2632: 24 hours a day, 7 days a week.
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My Account Name/Password is Stolen or Lost
If you believe that your AccountName was stolen, please Contact
Us. Your Account will be canceled and replaced immediately. Additionally,
we'll investigate the matter fully and forward any improprieties to the appropriate
authorities and credit card companies to help the fight against Internet fraud.
If you have lost your AccountName or Password, please Contact
Us and we will assist you.
IN THE MEANTIME, please do not hesitate to go to Open
Account and activate a new Account so that you can begin playing again now.
Then let us know your new AccountName and request a transfer of your old Account
balance to your new Account so that we may make appropriate adjustments.
ALWAYS BE SURE TO WRITE DOWN AND KEEP SAFE YOUR ACCOUNTNAME OR PASSWORDS.
And remember, they are CaSe SenSitiVe.
Thank you for your patronage.
Back To Help
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