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Planning Evaluations - Sharing with
Care
Robert Green DTM
Date : 16-06-2005
Do you find yourself listening to the feedback provided by others and
thinking to yourself that you could never do that?
People are not born with the ability to evaluate presentations, like all
communication skills, the ability to provide meaningful feedback is a
skill that can be practiced and learned.
Speak to the Speaker
Why do people who work as trainers, teachers and motivational speakers
still attend toastmasters? After all they spend a good part of their
working lives speaking to groups so why would they spend their free time
doing the same?
The answer is the Toastmasters Clubs provide an opportunity to practice
new skills and techniques in a friendly and supportive environment.
Each of us as speakers will have aspects of our presentation styles that
we are nervous or unsure about. The basic Communication and Leadership
manual is designed to gently expand our skills by working on one aspect at
a time.
Prior to the meeting commencing as an evaluator you should talk to the
member making the presentation and ask if there is anything they
specifically wish you to listen for?
If the speaker does not give you an area to look for you may need to
follow this question with another such as ‘Was there anything you found
difficult in terms of preparation for the speech?’
Looking at the points for improvement suggested by the evaluator of the
previous speech, together with the speakers requests will give you a good
start of identifying points to look for.
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Prior Preparation
Often the difference between an evaluation that is smooth, targeted and
meaningful and one that struggles to express the opinion of the evaluator
is the amount of preparation that is put into the process.
It is a common myth that an evaluation cannot be prepared and that it must
be developed in the window of time between the presentation and the
evaluation.
While for the content this is the case, the structure and process you use
as a evaluator can certainly be prepared.
With a club evaluation, you should take the opportunity to speak to the
person you will be evaluating beforehand to find out if there is anything
in particular they would like you to pay attention to. Doing so will
enable your feedback to target the needs of your audience.
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Elements
Like any presentation, an evaluation should still contain the key elements
of a presentation.
1. Opening: The opening of the evaluation sets the scene, reminds
the audience of the speech and outlines the perspective that the evaluator
is taking in presenting the evaluation.
2. Body: The body of the evaluation should contain both praise for
the speakers’ efforts and offer constructive points for improvement. The
points for improvement should be focused and offer specific suggestions
for improvement.
A 3 minute evaluation gives you only enough time to comment on a small
range of points. Allowing you time to provide information and detail on
each point will give you time to present 5to 6 points only.
3. Conclusion: This is your opportunity to remind the speaker of
the main points you have covered in the evaluation and to encourage the
speaker towards their next presentation.
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Presenting with Empathy
Ensure that you consider the knowledge and experience of the speaker. By
talking with the speaker prior to the presentation, and from your own
knowledge of their experience, you will be able to appropriately pitch
your presentation.
What was the Speaker doing?
Make sure you read the objectives of the presentation so you are familiar
with what skills and knowledge the speaker was being asked to apply in the
presentation. A speech on gestures should receive feedback that includes
some mention of the gestures.
Conclusion
Remember that your evaluation is your opinion, the speaker is free to
either accept or reject your suggestions and that the purpose of the
evaluation is to be mutually supportive and encouraging.
Good Luck with your Evaluations.
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