Cover Letter · References
Recent Resume (aka Short Resume)

Jessica Tavares

San Jose, CA 95136 USA

408-355-3263 [email protected]

Objective · Skills · Experience · Education · Achievements and Hobbies

OBJECTIVE

My objective is to acquire a position with your company that will enable me to utilize my skills to maximize your company's growth.

SKILLS

Business

Executive Administrator, Operations Manager, Office Management

General Office:
Real Estate referrals & tracking, Broker & Developer screening, property & project research, initial due diligence, Investor & Provider point of contact, metrics reporting, A/R, A/P, projections, forecasting, Executive scheduling, calendar management, travel arrangements (hotel, flight, car rentals), event coordination & setup, vendor booking, catering coordination, marketing material, customer support, customer service, data entry, 10 key, Receptionist multiple companies 15+ incoming lines.

Application Software:
MS Office: Word, Excel, PowerPoint, Act, Outlook, Publisher, Front Page, and Visio standard. FTP. DOS. Sales Force (online CRM). Encompass, Point and Contour (loan processing). Peachtree, Quick Books, Pro Broker, and Sweet Soft (medical/billing). Internet/Web design: HTML 3.1, Visual Basic 6.0 (C++)

Computer Technology:
PC, OS, Hardware, Software trouble shooting, System Configurations, Software/Hardware Install/Uninstall, Help Desk, and Customer Service

EXPERIENCE

July 2005 - December 3, 2007 Fidelity Management Alliance: San Jose, Ca
For Catalyst Funding and Global Property Network
Title: Operations Manager, Team Coordinator & Event Assistant

Global Property Network

• Provide Real Estate Referrals across the world
• Track and process referral requests
• Screen new providers and their inventory for Director approval
• Provide reports to CFO & founders
• Liaison for investors and providers throughout buying experience
• Organize and Archive AP/AR files
• Additional support to Founders, Director, & CFO

• Gather documents & loan application from borrowers
• Verify documents (i.e. Rental Agreements, Bank Statements, etc.)
• Process, submit loans for underwriting at wholesale lenders
• Open title, order appraisals, fulfill conditions, order DOCs, etc.
• Work with Appraisers, Real Estate Agents, and Borrowers
• Coordinate purchase from Executed Contract to Close

• Assist in Educational and Real Estate events
• Event setup & breakdown of media tables, posters, displays
• Registration and check-in of attendees
• Order and coordinate food, beverages, & special event needs (i.e. seating, speaker's needs)
• Assist AV person with setup
• Run cables for audio equipment and lighting equipment
• Setup T-lighting, speakers & telescoping speaker stands
• Connect mixer boards to equipment & recorders
• Setup wireless microphones and align with appropriate channels
• Setup projector and event laptop
• Troubleshoot equipment as needed

July 2004 – 2005
Stay at home Mother

July 2003 - July 2004 Advanced Laser Cutting, San Jose CA

Title: Office Manager, Network Administrator

• Process P.O.'s, Sales Orders, and Invoicing on projects for contracting companies
• Organize and control AP/AR while streamlineing office structure
• Handles any client/vender requests
• Process deliveries - mail, UPS, Fed-Ex, Cal Overnight
• Provided additional support to Management, Engineers, and Staff

July 2002 – July 2003
Traveled after college graduation

December 2001 - July 2002 ZiLog Inc., San Jose CA

Executive Administrator & IT assistant

• Worked with the executive team on projects, schedules, and events
• Organized paper reports/files with online Intranet database
• Prepared & submitted Expense Reports for Executives to finance dept. for payment
• Prepared & submitted Credit Card requests for requisitions and events to Finance for authorization
• Handled travel arrangements for corporate office (126 personnel)
• Delivered correspondence and payroll internally throughout company
• Provided additional support to Engineers, Administrators, and Payroll

July 2001 – December 2001
Bereavement Leave

March 2001 - July 2001 Digital Reflection, Los Gatos CA

Title: Executive Administrator

• Work exclusively with the Executives on projects, schedules, and reports as needed
• Ensure Security of R&D products throughout facilities, acquiring NDA’s and sign in logs
• Organize and maintain contracts, NDA’s, AP/AR, and Personnel files
• Maintain PTO times, and schedule employee PTO times yearly
• Assist in Payroll, 401k, Medical, Dental, and Human Resources
• Schedule Travel Arraignments

August 2000 - February 2001 San Jose Mercury News/Knight Ridder Corp. Through Riptide Requiting Temp. Agency

Title: Executive Administrator

• PC Troubleshooting
• Build Web Page for National Accounts
• Schedule/Confirm Appointments/Events, Travel Arrangements (flight, hotel, and car rental)
• Assist in Event ticket distribution for San Jose Arena and Spartan Stadium Venues
• Create Org. Chart (Mercury Advertising Department employee structure/contact information)
• Create Excel spreadsheets. Create PowerPoint presentations
• Create Budget Reports. Create Sales Team Goal Reports
• Managed/Routed interoffice Correspondence
• Order Ads for clients. Pick up/ Deliver Artwork to Digital Ad department
• Cover Open Desks (Sales Assistant Desk, Executive Administrative for VP Advertising)

June 1999 - October 1998
Medical Doctors and Facilities Business Management

September 1997-May 1998 Hampton Financial

Title: Jr. Loan Processor

• Processed 100-125 mortgage loans a month for lender approval (Contour software)
• Follow-up, client services, and client "Conditions" per lender request
• Marketing
• Implement and maintain Public Relation programs

January 1997-September 1997 California Medical Transportation

Title: Assistant Billing Operations Manager

• Processed ambulance billing (Insurance, Medicare, Medical, Private pay) Sweet Soft software
• AR/AP. Collection calls, research, follow-up, reports
• Customer service, customer satisfaction calls
• Dispatching, Call taking, Scheduling,
• Routing ambulances for County 911 compliance (ambulance posts)
• Critical in implementing office overhaul and restructuring of; [Filing system, billing structure, office furnishing, stock, and O2 supplies]
• Continued maintenance of office structure and updating policies as necessary

January 1996 - December 1996 Hall Kinion Staffing Agency

Titles: Asst. Requter, Administrative Asst., Receptionist, Payroll Asst., HR Asst., Light Industrial Requter

• Fill Job orders, Appointment setting for clients and employees on schedule
• Payroll Assistant
• HR Assistant
• Interviewer for temporary employees

EDUCATION

• Heald College San Jose; A.A.S. (Computer Technologies)
• De Anza College; ERT and English studies
• San Jose City College; EMT Certificate

ACHIEVEMENTS AND HOBBIES

Volunteer: National Motorcycle Patrol as a corner medic. AMA, AFM, Super bike, Dirt bikes, Channel 54 as a Hostess and a Pledge Assistant.

Theater: Actress, Assistant Director, Stage Manager, Lighting/Sound, and Stage Technician. (Elementary & High School)

Hobbies: Wellness promotion, Camping, Baking, Spending quality time with my family, Model R.C. Planes/Cars.

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