FREQUENTLY ASKED QUESTIONS:
Note: Q: Question, A: Answer
Q � Can you send us more details on the offer we saw posted on your web site? SAMPLE POLICY
Samples are not used in global trade for the following reasons:
1. No sample will ever be from the same bag, batch, silo, consignment, order or shipment.
2. Any sample is easily fabricated and does not represent a true sample of what will be received in a shipment.
3. A sample can easily be damaged by heat, moisture, humidity during transport, lose some of its oil content, protein content, moisture content & appearance etc.
4. No buyer should ever base their decision on a sample.
5. The buyer should base their decision on the irrefutable proof of product that is provided by the seller�s prime bank where two prime bank officers stake their personal and professional careers and reputation of the bank on confirming in writing and by K.T.T. bank to bank that the seller is known to them, the seller owns the product, the seller has shipped the product and can also deliver the product as per the specifications in the contract. Nothing less should be acceptable to a buyer.
6. Each and every shipment is checked and inspected at the port of loading by
S.G.S.
(Soci�t� G�n�rale de Surveillance ). The specifications of the product itself are compared with the specifications mentioned in the contract and if the specifications do not match exactly the shipment is not passed by S.G.S. & not shipped.
7. Global trade is based on proof of product bank to bank by K.T.T. and certification by S.G.S. and never on a sample basis.
Q � Do we need to provide complete information in e-mail.
Q � Do you have a catalogue?
Q � How long do offers last before they expire?
A � We�ve posted all the details we have available on our website. If that doesn't help,please
E-mail: [email protected]
Q � Can you send us samples?
A � No We don't.Kindly read our sample policy:
A � By providing your complete information (full name, location etc) will increase your order exceptionally. Incomplete information will resolve in order deletion.
A � At the moment we don't have catalogues.
A � Offers are valid for 05 working days only.
