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Jordan Thomas

Graphic Designer

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Platforms and Software:

    Adobe Creative Cloud [Photoshop, Illustrator, InDesign, Dreamweaver]

    Microsoft Office

    HTML & CSS Coding

    Mac and PC Platforms

Skills:

    Basic Office Equipment

    DSLR Camera

    Social Media Platforms [Facebook, Instagram, Pinterest, YouTube]

Education:

    Bachelor of Arts in Graphic Design and Media Arts with a concentration in Web Design

    Southern New Hampshire University

    Manchester, NH

    Anticipated Graduation June 2020

    Associates of Applied Science in Culinary Arts

    Associates of Applied Science in Baking and Pastry

    Colorado Mesa University University

    Grand Junction, CO

    Graduated May 2017

    High School Diploma

    Penn Foster High School

    Scranton, PA

    Graduated April 2014

Achievements and Awards:

    Phi Theta Kappa Honors Society

    Member since 2015

    National Technical Honors Society

    Member since 2016

Work Experience:

    Diamond Coat, Grand Junction, Colorado

    Digital Marketing Specialist/Customer Service Representative, May 2019-Present

    . Oversaw the everyday operations of the social media accounts

    . Created posts for Facebook, Instagram, Pinterest, and YouTube

    . Wrote blogs and created images that linked to Pinterest, Facebook, Instagram, and company website

    . Used Adobe Photoshop and Illustrator for designing

    . Assisted with design ideas and marketing techniques

    . Created and monitored Pinterest Ads

    . Handled film equipment for live stream videos and photography

    . Field all incoming telephone calls

    . Customer Service to store guests

    . Processed online orders and returns for customers

    . Maintained relations with customers, brand ambassadors, and affiliates through social media accounts and email

    . Overseeing affiliate payment process

    . Purchasing of necessary business materials as needed

    Target, Grand Junction, Colorado

    GSA, September 2018-May 2019

    . Field all incoming telephone calls for Guest Services

    . Handled all Exchanges and Returns of merchandise

    . Processed online orders for customers

    . Provided change for cashiers on active registers

    . Cashiering duties

    . Customer Service to store guests

    . Merchandising for sale items

    . Re-stock and organized shelves as needed

    . Provided breaks and lunches to other employees

    . Supervisor for opening and closing duties

    . Assist guests with store inquiries

    . Assist guests with concerns or complaints

    . Balance the safe

    . Open and close daily tills of all registers

    Target, Fort Worth, Texas

    Guest Services Team Member/Cashier, November 2017-May 2018

    . Field all incoming telephone calls for Guest Services

    . Handled all Exchanges and Returns of merchandise

    . Processed online orders for customers

    . Provided change for cashiers on active registers

    . Cashiering duties

    . Customer Service to store guests

    . Merchandising for sale items

    . Re-stock and organized shelves as needed

    . Provided breaks and lunches to other employees

    Reata, Fort Worth, Texas

    Pantry Cook, July 2017-November 2017

    . Prepared all salads and desserts for dinner service

    . Prepared and plated orders as they came in

    . Cleaned and sanitized work station

    . Worked on the catering crew for outside events

    Gene Allen Gifts, Arlington, Texas

    Cashier/Sales Associate, October 2014-May 2015

    . Customer Service to all guests

    . Cashiering duties

    . Performed inventory of merchandise

    . Merchandising for sale items

    . Fielded incoming telephone calls from guests

    . Re-stock and organized shelves

    . Assisted with gift wrapping