6-3: Forum Tips

Mostly DVD Issues

 

Section 6-3-0: Forum Tips
  1. How to capture DVD Screen
  2. DVD Support in Windows 98
  3. No Audio from DVD
  4. Why do I sometime hear "pops", "hiccups" or "skips" when recording from DVD?
  5. Error Message Inserting DVD Movie in Cinemaster C WDM DVD Drive.
  6. How DVD Regions are Selected for Use by Windows 98 / Me DVD Player.
  7. You Receive a BlueScreen Error when Ejecting a DVD in Windows Me DVD Player.
  8. DVD Firmware "Time Out" error (Author: Dell-Cody)
  9. DVD Freezes / Hangs (Author Dell-Cody)

 

 

6-3-1: How to capture DVD screen?(*credit: Jim Hardin*)

Capturing a still from DVD.

First thing you will find is that the normal Windows capturing methods WILL NOT WORK. The normal Print Screen and then Paste does not work when using DVD. Likewise the DVD player that shipped with some Dells by Quadrant International, offers no capture ability.

The reason DVD won’t capture has to do with interlacing. I read an explanation of this once, but frankly I did not really understand it.

Solution: You will have to go with another software decoder such as WinDVD (http://www.intervideoinc.com/jsp/Home.jsp )or PowerDVD (http://www.cyberlink.com ). These are just two and there are more out there. I choose PowerDVD so I will talk about that one.

It is important to setup the capture parameters before starting. Capture options include: to Clipboard, to Wallpaper (Center or Tile) , and to File. File is my preference and you can designate where it will go. It will automatically number each capture so you do not have to worry about overwriting a file. BMP is the only format.

As long as Hardware decoding is operating, the option of setting the brightness is not available. The capture will come out darker than what you see on screen. You will have to disable hardware decoding or play with the captures in a graphics program when finished. Captures will be720 X 540 @ 96 dpi, so do not expect too much quality… PAL would be slightly more, but still far short of the 300 dpi found in a still digital camera.

Here are two I took from Six Days and Seven Nights, both tender moments between Harrison Ford and Anne Heche.

capture1.jpg (4665 bytes) capture2.jpg (5313 bytes)

These are ‘bright’ scenes and I would probably increase brightness by 5% or so to make them come out better. This DVD is also in wide screen so cropping the image to remove the black bars would be a good idea.

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6-3-2: DVD Support in Windows 98

 

DVD Support in Windows 98

The information in this article applies to:


SUMMARY

This article lists DVD decoder adapters that are supported in Windows 98.


MORE INFORMATION

Microsoft supports the reading of DVD discs within Windows 98 using SCSI and ATAPI-compliant DVD-ROM drives. Playing movies is supported only with the following decoder adapters:

Because Windows 98 DVD Player is designed to work with the Windows 98 decoder drivers, the option to add or remove DVD Player is not available until a supported DVD decoder adapter is installed and detected.

Once a supported DVD decoder adapter is detected and the Windows 98 drivers are installed, a shortcut for DVD Player is added to the Entertainment menu and the option to add or remove DVD Player becomes available under Multimedia on the Windows Setup tab in the Add/Remove Programs tool. After it is installed, the DVD Player software can be removed and reinstalled without having to reinstall the decoder drivers.

NOTE: If a supported DVD decoder adapter is being used, but has third- party drivers installed, Windows 98 does not install the Windows 98 drivers or DVD Player until the third-party drivers are removed using Device Manager.

Other DVD playback software and decoder adapters, including other Cinemaster DVD decoder adapters such as the Cinemaster S, are not supported and require the drivers and software provided by the manufacturer to function properly.

Additional query words: mpeg udf cards

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6-3-3: No Audio from DVD (Author: Egbert Hidding )

If you have HW-decoder:

Audio comes through the cable from Cinemaster Card to your Audio Card.

  1. Check if cable is present
  2. Check your audiomixer settings!!! auxillary-
    INPUT-channel should be "checked" and
    volumu "up"
  3. If you make use of SPDIF (dolby digital directly
    from your cinemastercard to f.i. ADA885) check
    toggling the SPDIF-button on the panel of your
    DVD player.


If you have Soft-decoding:

You should hear sound just like you hear it with games and audio play.

  1. Check also here toggling the SPDIF button
    on the panel of your
    Soft player

 

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6-3-4: Why do I sometime hear "pops", "hiccups" or "skips" when recording from DVD? (credit: Big Brother)

The "hiccups" you refer to relate to the fact that both your DVD and CD-RW are actually connected to the same IDE controller. The "skips" are caused by a pause in the data stream to the CD-RW during the recording process. The pause is due to the need to read more data from the DVD drive so that it can be passed to the CD-RW drive. In short: because both of these devices are on the same IDE channel, the system must interrupt the data stream to the CD-RW when reading from the DVD. This is not really a cause for alarm nor is this a problem with your computer. This is a limitation of the data transfer rates of these devices and the amount of data that the CD-RW can actually buffer while waiting for more data to be read from the DVD. If you are recording at speeds of 4x or higher, try slowing the record speed so that the CD-RW will not empty it's data buffer so quickly.

Big Brother

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6-3-5: Error Message Inserting DVD Movie in Cinemaster C WDM DVD Drive ( Article Q232807 )

 

Error Message Inserting DVD Movie in Cinemaster C WDM DVD Drive. ( Article Q232807 )

The information in this article applies to:

SYMPTOMS

When you insert a DVD movie disc, you may receive the following error message:

The software DVD isn't supported, you need to install the proper decoder.

If you look in Device Manager, you may notice a exclamation point (!) next to the Cinemaster C WDM DVD drive. If you check the properties of the drive, it may display a status of Code 28.

CAUSE

This issue can occur if the Plug and Play operating system setting in the computer's CMOS settings is set to Yes.


RESOLUTION

To resolve this issue, change the Plug and Play operating system setting in the computer's CMOS settings to No. Please contact the computer's manufacturer for assistance with using the computer's CMOS configuration program.

To work around this issue, reinstall the DVD drivers:

  1. Click Start, point to Settings, click Control Panel, and then double-click System.

  2. Click the Device Manager tab, double-click the DVD branch to expand it, click the Cinemaster C WDM DVD drive, and then click Properties.

  3. On the Driver tab, click Update Driver, click Next, click Search for a better driver than the one your device is using now (Recommended), and then click Next.

  4. Insert your Windows 98 CD-ROM, click to select the Specify a location check box, type drive:\drivers\dvd\quadrant, where drive is your DVD-ROM drive, and then click Next.

  5. Click Next, click Finish, and then click Close.

MORE INFORMATION

Microsoft recommends that you change the CMOS setting. Reinstalling the driver should correct the issue, but it may reoccur at a later date with other DVD discs.

Additional query words: bios

 

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6-3-6: How DVD Regions are Selected for Use by Windows 98 / Me DVD Player. ( Article Q192103 )

 

How DVD Regions Are Selected for Use by Windows 98/Me DVD Player. ( Article Q192103)

The information in this article applies to:

SUMMARY

This article describes how the DVD Player tool in Windows 98 and Windows Me handles DVD region selection.

MORE INFORMATION

The initial default DVD region is chosen during Windows 98/Me Setup when you select a country in the Establishing Your Location dialog box. If you choose None for a country location, the default region selection is based on the country code and time zone.

The first time a DVD movie is inserted in the drive, Windows 98/Me compares the region on the movie disc with the region selected during Setup. If the DVD movie has a different region than the region selected during Setup, the default is changed to match the DVD movie. If the first DVD movie inserted in the drive has only one region on the disc, Windows 98/Me uses that region as the default, regardless of everything else.

Once the selected region has been used to watch a movie, you can change it four times, for a total of five possible regions. When you insert a DVD movie, if the disc is from a region other than the default, a dialog box is displayed that informs you that you have inserted a disc from a different region. This dialog box displays the region for the inserted movie disc and the current player region, along with a list of new player regions and countries you can select. When you select a new region, a warning is displayed stating the number of region changes remaining before the change is written.

The DVD-ROM drive enforces the number of changes. Each time the region is changed, the new region is written to the DVD-ROM drive firmware. Once the limit for region changes is reached, the DVD-ROM firmware locks out further attempts until the drive unit is replaced or reset by the manufacturer.

 

 

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6-3-7: You Receive a BlueScreen Error when Ejecting a DVD in Windows Me DVD Player. ( Article Q250177 )

 

You Receive a Bluescreen Error When Ejecting a DVD in Windows Me DVD Player. ( Article 250177 )

The information in this article applies to:

SYMPTOMS

If you are playing a DVD movie and eject the disk by manually pressing the button on the drive without first stopping the DVD player, you may receive the bluescreen error "Error Reading CD-ROM in drive X:" (X being the letter of your DVD drive).

WORKAROUND

Quit the DVD player program before manually ejecting the DVD movie, or click Eject in the program to eject the DVD.

MORE INFORMATION

Not all drives exhibit this behavior. This behavior occurs on the TORiSAN DRD-U424. Please comment this article if you find additional DVD drives that display this behavior with the DVD player in Windows Me.

 

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6-3-8: DVD firmware "Time Out" error (Author-Dell-Cody)

Dell -Cody

07/25/2001 12:30 PM

As a workaround for this timeout error, power the system off, open the case, and disconnect the IDE and power cables from the other drive on the Secondary IDE channel; the NEC DVDROM drive should be the only drive connected and powered. Close the case, power the system with the firmware update floppy in the drive, and allow the firmware update to proceed. Once it is complete, again power the system off, open the case, and reconnect your other Secondary IDE device.

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6-3-9: DVD Freezes / Hangs (Author Dell-Cody)

Dell-Cody

Try the following steps, as they may help correct the problem:

Disable currently running applications that may be interfering.

Make sure when the DVD player is running that it is not being affected by external programs. To shut down active applications press [Ctrl-Alt-Del] to bring up the Close Program window, which will display a list of running programs. You will need to select each one in turn and press the 'End Task' button at the bottom. However, leave the item 'Explorer' and 'Systray' running, as they are necessary for Windows to operate. As you shut each of the programs down, you will need to bring the Close Program window back by pressing [Ctrl-Alt-Del] again. As you progress through this post, you should test DVD playback multiple times. It is important to perform the previous steps before every test to ensure other programs do not interfere with the test, as applications will restart after bootup.

Try using several different DVDs to make sure that an issue with a specific DVD is not causing the problem.

Disable Autorun.

To do this:
Go to Start | Settings | Control Panel | System - under the Device Manager tab.
Open CD-ROM, then double click on the CD-ROM device.
Click on Settings at the top.
Remove the check mark next to 'Auto-Insert notification'.
Click OK and close out of the Device Manager.
Shutdown and restart your system.

Then try manually starting the DVD player instead of using the Autorun to play DVD movies. Some third party players may need this feature disabled.

Disable any screen savers by visiting the screen saver tab under the display icon in control panel. Also try disabling Advanced Power Management by visiting the Power Management icon in Control Panel and setting all options to Never. If these changes work, you may need to leave these changes in place, or change them as needed for playing DVDs.

If you still have problems, in order to make sure software is not causing the issue, restart the computer and hold down the CTRL key at the very beginning of the system bootup sequence and keep it held until you get the Windows 98 Startup Menu. At this screen, choose option 3 and hit Enter to get into Safe Mode. When a dialog box appears describing Safe Mode, click OK and the desktop will appear at 16 colors, 640x480 resolution. Click START | SETTINGS | CONTROL PANEL | SYSTEM | Device Manager and double click Display Adapters. Remove the display adapter listed, then click Close. Go back to the MSCONFIG program and remove the checks from in front of SYSTEM.INI, WIN.INI, and the Load Startup Group Items boxes, then click OK and restart when prompted. Windows 98 should reboot and redetect your video card, reboot again, then come back to the desktop with the default color settings. Test DVD playback at this point.

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