Easy CD Creator page 6

45-0-1: The correct method of uninstalling and reinstalling Easy CD Creator 4.X ( Article 000929-0005)

The correct method of uninstalling and reinstalling Easy CD Creator 4.X

The following will fix errors related to: install issues, engine initialization errors, API errors, update patches not running, old "file not found errors", older versions of the software interfering, cdr4dll.dll errors, "Create Instance" errors, "Can not create Creator" errors, etc.

This information applies to the following products:

Easy CD Creator Deluxe 4.x Suite

This information applies to the following Operating System(s):

Windows 95, 98, ME, NT and 2000

***Note*** If you are using Easy CD Creator 5 Platinum, you should NOT use this article. Instead, you should be using Article # 010426-000000, which is the clean uninstall for version 5.X

1. Please go to 'Start\Settings\Control Panel and click on Add/Remove Programs.' From here, please uninstall all Adaptec programs and remove all shared files.

2. Before rebooting, go to 'Start' and then to 'Find (Search) Files and Folders' and locate the following list of files. Search in the 'C:\' drive for the following and rename the extensions to " *.rox":

***NOTE*** Not all files will be found

Windows 95/98/ME and NT

3. Search for Adaptec*.*

4. Delete Adaptec folders from c:\program files and c:\program files\common files if found.

***NOTE*** the next step involves editing your System Registry. We strongly recommend you export your registry before attempting any editing. Please note that editing your registry incorrectly can cause irreparable system damage. We recommend that if you do not feel comfortable editing your registry that you skip this step.


5. Go to Start\Run and type "regedit." Click on the 'OK' button which will take you into Registry Editor.

6. Go to HKey_Local_Machine/software. Remove any of the following keys if found:
- Adaptec shared
- CDR4VSD
- Components
- Direct CD
- Easy CD Creator
- SoundStream
- SPG Master Setup
- Take Two
- Webcheckup


7. Exit the registry editor.

8. Please reboot the system and login.
(If you are using Windows 2000, you must login as the 'Administrator.' Users with administrative rights may not allow the software to install and/or function properly.)

9. Make sure there are no programs running, and disable all icons by clock on start bar.

10. Reinstall the software, using default install directory.

***NOTE*** Windows ME requires the install CD to be a minimum version of 4.02d. Windows 2000 requires the install CD to be a minimum version of 4.02. You cannot install 4.0 or 4.01 and upgrade to 4.02x.

11. Reboot the system

date: updated 5/18/2001

45-0-2: Easy CD Creator 5 Platinum will not install properly (Article 010426-0000)

Easy CD Creator 5 Platinum will not install properly.

Some of the errors on install are: Engine initialization errors, ICD engine errors, API errors, Create instance errors, Creator can not find Creator, Old file not found.

This information applies to the following product(s): Easy CD Creator 5 Platinum Suite.

This information applies to the following operating system(s): All

***Note*** If you are using Easy CD Creator 4 Deluxe, you should NOT use this article. Instead, you should be using Article # 000929-000005, which is the clean Uninstall for version 4.X

1. Please go to 'Start\Settings\Control Panel and click on Add/Remove Programs.' From here, please uninstall all Adaptec programs and remove all shared files.

2. Before rebooting, go to 'Start' and then to 'Find (Search) Files and Folders' and locate the following list of files. Search in the 'C:\' drive for the following and rename the extensions to " *.rox":

***NOTE*** Not all files will be found

Windows 95/98/ME and NT

3. Search for Adaptec*.*

4. Delete Adaptec folders from c:\program files and c:\program files\common files if found.

***NOTE*** The next step involves editing your System Registry. We strongly recommend you export your registry before attempting any editing. Please note that editing your registry incorrectly can cause irreparable system damage. We recommend that if you do not feel comfortable editing your registry that you skip this step.

5. Go to Start\Run and type "regedit." Click on the 'OK' button which will take you into Registry Editor.

6. Go to HKey_Local_Machine/software. Remove any of the following keys if found:
- Adaptec shared
- CDR4VSD
- Components
- Easy CD Creator
- SoundStream
- SPG Master Setup
- Webcheckup

***Note***
If you are in W95, 98, ME of NT, you may also remove the following keys:
(DO NOT REMOVE THEM IF YOU ARE RUNNING Windows 2000)

- Take Two
- Direct CD


7. Exit the registry editor.

8. Please reboot the system and login. If you are using Windows 2000, you must login as the 'Administrator.' Login names with administrative rights may not allow the software to install and/or function properly.

9. Make sure there are no programs running, and disable all icons by clock on start bar.

10. Reinstall the software, using default install directory

11. Reboot the system
date: updated: 5/18/2001

45-0-3: How do I fix an internal 2355 error (Article 010418-0003)

How do I fix an internal 2355 error (Article 010418-0003)

When I install Easy CD Creator 5 Platinum I see the Install Progress Bar running backwords and an Error 2355 is genereated.
This information applies to the following products:

Easy CD Creator Deluxe 5.x Suite

This information applies to the following Operating System(s):

Windows 95, 98, ME, NT and 2000

A 2355 error occurs when the install progress barometer begins to run backwards. Files left behind from previously install recording software are one of the causes. To ensure a clean install, try the following:

1. Uninstall ALL CD Burning software through Add/Remove Programs, including previous versions of Easy CD Creator, or Third-Party CD Burning software that may have come with your recorder.

2. Before rebooting, perform a find files/folder on the following files, making sure to search on the hard drive where the Operating System was installed, and change the file extensions to .old (e.g., cdr4vsd.vxd would be cdr4vsd.old)

- Cdr4vsd.vxd

- Cdr4vsd.sys

- Cdr4dll.dll

- Cdral.dll

- Cdrtc.dll

3. Go to C:\Program Files and remove the Adaptec folder. Go to Windows Explorer and open c:\Program Files\Common Files\Install Shield and move the 2 folders to your recycle bin.

***NOTE*** The next step involves editing your System Registry, we strongly recommend you export your registry before attempting any editing. Please note that editing your registry incorrectly can cause irreparable system damage. We recommend that if you do not feel comfortable editing your registry that you skip this step.

4. Go to Start/Run and type "regedit." Go to HKey_Local_Machine/Software. Remove the Adaptec folder.

5. Reboot the system

6. Make sure there are no programs running in the background and disable all icons next to the clock on the Start Bar.

7. Reinstall the software, using default install directory.

8. Reboot the system

9. Download and run the Easy CD Creator updates from http://www.roxio.com/en/support/winupdates.html

10. Restart one last time.

45-0-4: Getting an mfc42.dll or msvcrt.dll error (Article 010426-0004)

Getting an mfc42.dll or msvcrt.dll error.

This information applies to the following product(s): Easy CD Creator software suite

This information applies to the following operating system(s): All
This error can be caused by conflicting versions of Microsoft's "mfc42.dll" or "msvcrt.dll" being installed in various locations on your system.

Follow these steps to resolve the error:

1. Go the "Start" menu on your taskbar and select "Find", "Files and Folders"

2. In the "Find: All Files" dialog window type "mfc42.dll" in the "Named" field

3. Make sure the "Look in" field is set to "C:" and the "Include subfolders" box is checked

4. Click "Find Now"

5. In the list of items found, rename ALL instances of "mfc42.dll" to "mfc42.bak" except for the one in the C:\Windows\System directory - this is the correct location for the file and the one that Easy CD Creator updates to the proper version during its installation.

6. Repeat steps 1-5 replacing "msvcrt.dll"


Related article(s) #: 991020-0004, 990903-0001, 990419-0021

45-0-5: When I try to copy a game or software CD, I get a message: The current track contains more than 100 form transitions. (Article 010425-0007)

When I try to copy a game or software CD, I get a message: The current track contains more than 100 form transitions.

This information applies to the following product(s): Easy CD Creator, CD Copier

This information applies to the following operating system(s): All OS's

Easy CD Creator cannot handle more than 100 form transitions on a single track. We have no work around for this. In most cases, we see this with discs that have copyright protection.

--Most of the CDS causing this error aree made with a large numbers of form transitions recorded onto the CD to prevent copying, such as game discs or commercial CDs, and we can not copy them.

--Most of the Software Companies that coopy protect their discs like this, sell a one-time-backup copy for a small fee. Contact the manufacturer.

45-0-6: I am getting a "Not enough disk space" error when copy from CD to CD in Soundstream with no CD-ROM drive and only the CDR or CDRW Recorder in the system. (Article 010208-0002)

I am getting a "Not enough disk space" error when copy from CD to CD in Soundstream with no CD-ROM drive and only the CDR or CDRW Recorder in the system.


This information applies to the following product(s):

- Easy CD Creator Deluxe Suite 5.0, Sounnd Stream 2.0

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows ME
- Windows 2000
- Windows NT

When using a single CDR or CDRW drive and no CD-ROM drive on your system, Sound Stream temporally stores (caches) the songs on your hard disk in the C:\Windows\Temp directory. Once the tracks are written to the disc the stored items are removed from your hard disk.

Make Sure you enough space on your hard disk to temporally store these songs. An entire 74-minute CD takes approximately 750mb of space on the hard disk and an 80-minute CD takes approximately 800mb of space on the Root hard disk.

45-0-7: Can I copy CD`s over Network? (Article 010503-0005)

Can I copy CD's over a network?

This information applies to the following product(s): Easy CD Creator suite, all versions

This information applies to the following operating system(s): All

We do not recommend or support copying from network drives. If you do this, you risk data loss or multiple errors and failures on your discs.

We do recommend copying to the local hard drive, where our software is installed, and recording from there.