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Knowledge Management
Latest News
Intellectual property is a key revenue builder
A new paper from KPMG's Intellectual Property Services entitled 'Enhancing organisational success by unlocking the value of ideas' is released which claims considerable unrealised value exists in an organisation's intellectual property resources.
67% Of Companies Suffer From Information Overload
Over two-thirds of companies are overwhelmed by the sheer volume of information held within their systems, according to a new KPMG Consulting report.
Knowledge Management that works
To harness and leverage this capital, every company must concentrate on the management and exploitation of its distinctive capabilities, that is, those that are necessary for implementation of its strategic goals.
Archived News
Past news items can be found in the archive.
Feature Articles
Solving the Value Equation
Someday soon you'll be able to prove that your business is worth more than the balance sheet says. This article looks at ways of quantitatively valuing intellectual assets.
Creating a Knowledge Advantage
Careful use of knowledge-based innovation can help companies to gain an edge on their competitors.
Strategic Management of Intellectual Property
This white paper will build the business case for strategic management of intellectual property. It will define intellectual property, describe who creates and owns it, explain its effects on a business, and delineate a plan for making intellectual property management a part of a business's overall strategy. It will explain how organisations must first ascertain what they have and then determine how best to extract value from it-whether by keeping it, selling it, licensing or otherwise re-deploying it, or developing it with a partner. Finally, this document will explain the critical relationship between value creation and revenue generation, and it will help guide organisations in their thinking about managing and measuring intellectual property revenue streams appropriately. Jan 18 2000
Featured Articles Archive
ePerformance - Extending the power of Performance Management
Today's digital economy means organizations can no longer be assured of their place in a competitive landscape that is changing daily. With business life this unpredictable, never has it been more important for executives to rapidly filter and consolidate a mass of disparate information and take decisive action in positioning their organization for the future.
Turning Knowledge into Value - making knowledge exploitation a reality
Information and knowledge are the new competitive weapons. The ability to leverage the intellectual capital of the organisation can reap numerous benefits including cost savings, productivity improvements and improved staff morale. KPMG Consulting's solutions combine state of the art technologies with critical 'soft' issues to make knowledge exploitation a real business differentiator.
Comment: Full report available (pdf form) for download by clicking link above. Get the Acrobat Reader here.
Bending the Numbers
Take a closer look at numbers touting the value of the IT industry, especially if they come from the federal government.
Know Your Customers: Leveraging Knowledge Management with Business Intelligence Tools
This white paper explores the use of business intelligence (BI) to better understand and target your most valuable customers.
The Infopreneur Comes of Age
Principles for building a knowledge-based networking organisation are laid out in this EYCG Focus piece. Feb 2000
The Global Knowledge Ceiling
Spreading out and digging down are basically incompatible activities that can pull a company in opposite directions.
Champion of the Future Factory
A conversation with Curt Carlson, CEO of SRI International. Discusses strategy, organisational design and culture in managing knowledge and intellectual property.
Resources
Includes article archives, case studies, surveys, interviews and links to resource sites from firms offering services in this area. Don't forget to check the Reference Centre for links to resources that apply to all areas of interest.
2000 Knowledge Management Survey
In July and August, 1999, KPMG asked top executives at 423 organizations in the UK, mainland Europe and the US about their knowledge management (KM) initiatives. This report presents the results.
Comment: Full report available for download by clicking link above. A summary of the report from KM World Magazine is available here.
KM World Publications
Includes full access to KM world magazine archive and special publications.
Destination CRM
An expansive resource site with news and information relating to all areas of CRM, including KM.
Knowledge Management Magazine Archives
Full access to KM magazine archives.
The Center for Data Insight
At this academic facility, KPMG's clients uncover valuable insights from their own data. Answer such questions as:
Who are my most valuable customers and how can I reach them?
Which of my suppliers are providing me with the best components for my products?
Comment: Further details on the CDI are provided here.
KPMG Knowledge Management Publications
Download the following KM publications by clicking on the link above.
The Knowledge Management Journey (PDF 2.1 MB)
The Power of Knowledge (PDF 2 MB)
It's All in Your Head: The Promise of Intellectual Property
In today's knowledge-based global economy, intellectual assets often supersede physical assets as the basis of corporate value. The attached article, originally appearing in the Texas Business Review, identifies trends in intellectual property management. (PDF available for download).
Virtual Learning Network
Arthur Anderson's online learning programme offering solutions and courses for business professionals.
KMWorld Buyer's Guide
List of leading vendors, offering real solutions to knowledge management dilemmas that will help users gain and maintain control of their enterprise environment.
KM Events Guide
Check here for an updated list of the KM, Business Intelligence, CRM, data warehousing and document management shows, conferences, expositions and seminars. These events have been chosen for their specific interest to the KM market. Mark your calendar
Reference
Learn about the fundamentals here. Links to dictionaries and encyclopaedias, glossaries, introductory material and concept-based learning.
On the Trail of Knowledge
An introductory piece explaining what knowledge is and where in your company it is located.
KPMG's Knowledge Management Fact Sheet
What is Knowledge Management? KPMG Consulting views knowledge management as the art and science of creating, identifying, evaluating, capturing, enhancing, measuring, distributing, and aligning the intellectual resources of an enterprise.
KM Introduction
A concise introduction to knowledge management. It covers definitions, frameworks and techniques
Knowledge Management--Emerging Perspectives
As usually tends to be the case, the most interesting, enlightening and insightful thoughts on a subject are found on the periphery. Gene Bellinger, from OutSights, shares his systems-thinking approach to knowledge management here. Extremely interesting and well worth reading for an original perspective.
Links
The key links for this area can be found on the Links page under Knowledge Management. The following are some supplementary links not included on the Links page.
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