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CLASS #8
COMMUNICATION SKILLS
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STIMULUS
ACTIVITY:
Password
Objective: GMs will learn to communicate clearly and succinctly what is
wanted or needed.
Description: GL passes a bowl to GMs filled with folded notes each
containing a word or phrase related to the care giving situation, e.g.
“medication” “social security number” “wandering” “confusion” etc. GMs
now play the game “Password” where one player uses one word to describe
to the other player what is written on the note they drew from the bowl.
The listener guesses what the clue giver is describing. Example: (The
word is: medication.)
Player 1: “pills”-- Player 2: “swallow”
Player 1: “daily”-- Player 2: pill case
Player 1: “prescription”-- Player 2: “medication.
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TODAY’S
TOPIC: COMMUNICATION SKILLS.
GL discusses the importance of
communicating clearly with healthcare professionals and other resource
personnel from whom they need information or assistance. Tips include
such things as speaking assertively but not aggressively, having written
information such as health history and medication lists in hand before
making calls or office visits, taking notes, preparing questions in
advance, etc. GL role-plays with GMs in order to provide practice in
asking questions and/or requesting something from healthcare
professionals, insurance representatives, lawyers, respite center
workers, etc.
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Break
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HOMEWORK FROM
PAST WEEK:
Discuss what time management problems GMs
experienced and brainstorm ways to deal with the situations.
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TALK-IT-OUT
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HOMEWORK:
1. GMs keep a running
list this week of all the tasks done during the day. Include also the
tasks needed to be done, but not accomplished. (GL gives examples such
as cleaning the house, meal preparation, paying bills, researching
financial help for respite care, grocery shopping, etc.) Circle tasks
you hate doing. Transfer these tasks to a new list. This list contains
the tasks with which outside assistance might be advantageous.
2. GMs should bring to class 1-3 photographs that represent a positive,
good memory that they can share with everyone that will give a true
picture of what the CR was like before the dementia or Alzheimer’s
began.
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POST-SESSION
EVALUATION
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