Howard Lavitt

68 Silver Springs Bay, Winnipeg, Manitoba, Canada, R2K 4L4

(204) 222-8134 or (204) 955-4037

e-mail: [email protected]

This resume in Microsoft Word 97 Format (.doc)

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Summary

Highly motivated, results-oriented, service-minded and experienced information systems leader with extensive experience in designing, developing and managing information technology network systems and services.

Professional Expertise

* Excellent analytical strengths for complex organizational and problem analysis, productivity and quality improvement analysis, work simplification, job analysis and major systems design

* Broad knowledge and expertise in matching appropriate technologies, designs and system development techniques with an organizations needs, capabilities and resources

* Excellent ability to communicate technical information and possibilities to team members, peers, management, clients and to provide written reports that are easily understood and logically presented

* Action oriented innovator who is able to meet time and budget targets by strategic planning

* Outstanding training capabilities with experience in training both users and management in new programs and computerized software

* Computer expertise includes but not limited to: MS-DOS, Windows 3.x, Windows 95, Graphic Workshop, Quattro Pro, Lotus 1-2-3, MS-Office, WordPerfect, Banyan VINES, HTML, JCL, COBOL, BASIC, Norton Utilities, Q&A, Netscape Communicator, Internet Explorer, TCP/IP, Hardware/Software troubleshooting, IT Consultation

Accomplishments

* Developed and implemented annual IT strategies for the local office including migration from dumb terminal based office to the implementation and ongoing maintenance of a local area network with communication gateways to a Unisys A-series mainframe, and staff training

* Implemented and maintained bar-coded file control system, user workstations, network printers automated voice response system, automated job bank, 5 Banyan Vines servers, user workstations, networked printers and automated office machinery

* Trained users and management in the use of personal computers and related software programs

* Conducted needs assessments and matched machine features to the purchase of appropriate equipment

Professional Work History

Service Needs Advisor, Manitoba Education & Training, 1997-2001

Service Needs Advisor, HRD Canada, 1995-1997

Automation Coordinator, HRD Canada, 1992-1995

Administrative Assistant, Operations Directorate, HRD Canada, 1991-1992

Customer Service Representative, Royal Bank, 1988-1991

Professional Certification

Banyan VINES Network Administrator, PBSC Training Inc., Winnipeg Manitoba

TCP/IP, Data-Tech Institute, Baltimore, Maryland

Advanced DOS/Windows Support, Memory Management and Troubleshooting, Data-Tech Institute, Baltimore, Maryland

Computer Programming Fundamentals, Red River College of Applied Arts Science and Technology, Winnipeg, Manitoba

MS-DOS & PC Hardware Maintenance, Winnipeg Technical College, Winnipeg, Manitoba

Fundamentals of Administration – Management Concepts and Canadian Practice, University of Manitoba, Winnipeg, Manitoba

Business Accountancy Certificate, Red River College of Applied Arts Science and Technology, Winnipeg, Manitoba

Building Trust Relationships, Gilmore & Associates, Toronto, Ontario

Communication and Leadership Effectiveness, University of Manitoba, Winnipeg, Manitoba

Structured COBOL Programming (8 weeks theory, 1 year practical), Cybershare Ltd., Winnipeg, Manitoba

Professional Memberships/Activities/Volunteer Positions

Employee Campaign Chair, United Way of Winnipeg, 1991-1995, 1997

Member, Winnipeg PC User Group, 1993-1997

Member/Sargent-at-Arms, Toastmasters International, Headliners Toastmasters Club 1995-1997

Technical Support Analyst, Centre for Aboriginal Human Resources Development, 1987- 1992

Loaned Representative, United Way of Winnipeg, 1992

REFERENCES:

Available upon request

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